Our stay here was a wonderful experience and we couldnt asked for anything more! The check in process was simple and easy. The location was close to everything we needed. The view when you first enter the house is undesicribable, you just have to be there! The drive way, for bigger famalies, can EASILY fit 10-15 cars if people dont mind being blocked in. We got to see a bear on this location, so that was exciting too!
What a great large space for family and or reunion. Everything we could have imagined was provided - kids loved the movie theater and video games. Views from the patio were amazing and so peaceful as we watched the clouds float by - all while looking across the mountains at Anakeesta.
My only recommendation is for a bit larger bath towels. They are a bit on the small side. Otherwise everything was comfy and it was a very seamless express check-in. They even called us when the house was ready - a few hours before our check-in. Definitely would say again.
We booked this property for my parent's 50th anniversary and a family reunion with 30 family members. The house is situated high on a hill overlooking Gatlinburg and has amazing views. It has a small level yard that was mostly fenced in, so that was a bonus for the kids to play in. The movie theater, video games and pool table were nice, and it had plenty of seating in the kitchen and space to spread out inside. The decks are large and have great views. Unfortunately, the hot tub did not work the whole week even though maintenance came out several times to look at it. Even worse, the kitchen had roaches. When we complained after the first day, they sent someone to spray, but we still came upon roaches on the kitchen counters several more times throughout the week. Very gross. One of the showers on the main floor also leaked into the basement bathroom. For the price we paid per night we had high expectations and were disappointed by these negatives.
Amazing views from the property. Cabin was huge and very well maintained. Each BR with its own full bath was super convenient when you have a large group. We were 31 in total headcount and enjoyed the stay
Our party of 18 had a wonderful stay at Highlands View Lodge. Every single amenity worked, space was fantastic, and the view was amazing! In addition to our 18, 8 other guests joined us for meals. There were plenty of pots pans dishes and appliance space for all our needs. Plentiful parking, tables, chairs, couches and fun for the young adults!! We were even visited by a bear in the back yard. Wow! What a weekend! Thanks!!
We had 25 people from 6 months to senior citizens gather for a family reunion. Everyone loved the house. This is a 5 star property and we had a 5 star vacation. The view of the mountains is unparalleled. We did see bears walking in the driveway several times. We suggest a strong bear warning in the house somewhere. We had reviewed with our group what to do if you see a bear.
Overall experience was okay. Communication during checkin was horrible. The canon wasnât very clean, my family had to pre and post clean. Lots of ants was crawling around on the inside. No cable unless you used your own Netflix. Dishes wasnât cleaned from last visit I suppose, we went out and purchase our own dishes to cook with.