Good amount of sand/dirt in the hot tub, not sure when it was cleaned last. Floor was dirty and needed to be swept. Super easy check-in and check-out process. Dishes in cabinets were dusty and some were not clean. Very steep drive way not sure if it would be useable or safe in snow or ice.
The property was awesome. It was very clean and had everything we needed. The hot tub was so nice to come back to each night and relax! We will return next year!
Great location! Close to everything in Pigeon Forge. Clean and cozy place for two. Stocked as described. Drive up the road is very steep and parking is also at an angle so be sure to use your parking brake! Really enjoyed our stay!
The little cabin was perfect for my birthday getaway. It was very close to everything while being decently secluded. The road it's on though is for expert level drivers! VERY steep with some very tight turns but that comes with the mountains!
It's a nice property but two of the pillows on the bed didn't have pillow cases. Luckily there was sheets and blankets put aside for turning the couch down so we put those pillowcases on the bed. The checking process through email was very confusing to understand, so I recommend signing up for the text messaging because his super easy to complete if you get it through text messages.
Other than those two things, the property was very nice. Located private on the last one on the drive way.
Get ready to clean your own cabin, bring your own bedding and health insurance card
We do not recommend this cabin or Aunt Bugâs to anyone. This place had 8+ dead bugs all along the floors, blinds, in the sink and on the bed. There was a layer of dust and dirt everywhere, along with glitter and black hair. We were denied early check-in due to âcleaningâ but it was evident that no one had cleaned this place in weeks. We have over 20 photos of the dirt, non working lights, broken and missing grout in the floors, the buildup all in the dishwasher, the dead bugs, the dirt on the rug, the cigarette plastic on the floor, the âdustâ that came flying off of the bed and sheets provided. My husband also checked the air return filter and there was more buildup and hair all over that as well. We had congestion from the very first night but had to eventually leave due to allergens, respiratory problems and the lack of sleep we were getting due to the squirrel infestation in the attic. We notified Aunt Bugâs of our grievances and wanting a refund but it was denied. We are actively seeking medical care with our Primary, as we both are having signs and symptoms of a sinus infection due to the condition of the cabin. On the way home, we researched the company and a few Facebook travel groups for reviews and many cite the lack of cleanliness and problems with the cabins. Listen to these reviews and run far far awayâŠ
Enjoyed our stay greatly. Suggest that Should add to description that there are no condimentsânot even salt or pepper or extra trash bags, dish soap. However this does not deter our hope to return.
Les points faibles : Communication et exactitude de lâannonce
Poor property management
The cabin itself was very nice, the driveway was very steep, but we were forewarned. Our problem was getting the property manager to address the issues we had. The property advertised internet, we notified management multiple times via phone calls and messaging that it didnt work, they never had it fixed. We had no internet the entire time. There were problems with the hot tub, both cleanliness issues and heating issues, management wouldn't fix it. Finally, there was an issue with the exterior flood lights. The cabin is quite a ways off the road, and is extremely dark at night. The flood lights didnt work, when we brought this to their attention, we were told that the bulbs had to be replaced, but it would require a tall ladder. They were never replaced. We won't be going back to any cabin managed by this company.
This was a perfect cabin for my husband and I to celebrate our wedding anniversary!! It was so peaceful but yet so close to everything! We will definitely be back!