Suite d'Artagnan, castle life in France : 160 m², 3 ch, 2 sdb

Thank you, Paul, for sharing your holiday experience at the Orangerie’s. We are really sorry that your stay here did not reach your expectations to some degree especially as to the beds. We chose on purpose high level hotel beddings which are usually highly ranked by guests and friends. Your three dogs came with you. In your idea the garden should have been their free playground allowing them to be happily romping around. Last week’s guests came with a charming little King Charles. She was very happy to be strolling freely. Well educated she did not bother anybody with excessive barking or aggressive behaviour. A real little sunshine ! No adjustments whatsoever had to be decreted. To our regret some dogs are inadapted to others than family members and need therefore to be restrained. The country side here offers many possibilities to take dogs for a nice walk.

Dear Kathleen, Thank you for sharing the appreciation of your stay somewhat shadowed by your arrival. Our guest's well-being is our absolute priority and we regret that your stay didn't start at the best in all regards! Usually we are able to manage the arrivals in our two units so that our guests can occupy immediately a clean suite. In your case the cleaning lady needed sadly much more time. I could not shorten her time without risking lack of property. As to the amenities, holiday rentals in France do not provide their guests with any amenities. In contrast I provide many items such as simple toilet paper, hand soap, dish washer caps, dish soap, as I precise it in the arrival information you might not have received. I will however actualise my list of furnished items and include paper towels and napkins.