2 chambres, 2 bains, 8 personnes
Gérant immobilier / professionnel
Salle(s) de bain
Type de destination
Salle à manger
Équipements de loisirs
Piscine / Spa
Adaptée aux enfants
Animaux non bienvenus
Soirées/évènements non autorisés
Occupants maximums: 8
Âge minimum du vacancier principal: 21
Remboursement à hauteur de 100 % si l’annulation est effectuée au moins 60 jours avant l’arrivée.
The property was very beautiful. I loved the gondola just outside the hotel. The check in, and, the use of the Trailhead Lodge was very confusing. Since the apartment was booked through VRBO the hotel front desk wouldn't help us or supply us with towels for the hot tubs. Also, the small bedroom had no closet, and, the
half bath had nothing but a toilet and pedestal Sink. Nothing to store toiletries on. The owner and Retreatia should have closer communication. As for the parking available per unit, that's a complete joke. How can a unit which sleeps 8 have just one parking space? Other guests staying there are supposed to park in pubic parking seven blocks away. That's a complete insult!
Beautiful Property, Poor Customer Service.
The overall property was very nice and spacious, within a gondola ride to main ski area. However, gondola was closed the whole weekend due to maintenance issues. To get the keys and check-in info you have to drive to a separate area of town which was inconvenient to say the least. The property management company, retreatia, was not friendly. We asked for a late check out for my wife and new born to get some extra rest and stay warm. It was denied which is understandable but we told them my wife and new born will be there until check out 10 am. Instead, they had the cleaning crew come in before check out and try and kick out my family at 9 am. We do not recommend Retreatia properties.
Love this property and its location!
This property has so many convenient amenities that make traveling with small children so much easier. The property easily accommodated 4 adults and two small kids. Big kitchen and bathrooms; the year-round pool, hot tubs and gondola out your door step were all a huge hit! We will be back!
Very clean and comfortable for a family traveling with grandparents. Property was great for all. We would all vote to stay here again.
Thank you for staying with us Victoria! We are more than happy to hear that you and your family enjoyed your stay at the home and had fun in Steamboat Springs! If there is anything else that we can do for you, please let us know!
We are looking forward to host your next trip to Steamboat Springs!
Have a wonderful day,
Carpet in master beadroom smelled.
It was amazing. Thank you. The only thing I would make more clear is you have to check in somewhere completely different than where you're staying.