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4/10 Médiocre
Bret N., Seattle, WA
24 févr. 2024
House came with lots of problems but great views and location
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
To start, the layout of the house is perfect for multiple families with kids or multiple couples since two rooms have an en suite bathroom. The house has wonderful views and is a great location by the playground and pool. However, we had so many problems with the place during our stay. First, the heat thermostat was broken so we had no heat the first day/night and the outside temp went down to 29 degrees. It was freezing everywhere but esp in the lower floor. It was unbearably cold. The maintenance staff was quick to respond and arrived with two small portable heaters but it just wasn’t enough to heat a large home. They did eventually fix the thermostat but we had already gone thru two nights of misery. On top of that, none of the gas fireplaces were working. The maintenance guy got one fireplace to work but the other downstairs wouldn’t work. This was the theme for most of the trip. Lots of appliances not in great shape or not quite working properly. Also, on our last night, we were eating dinner at the table when one of the guests fell sitting on one of the dining chairs. The legs came off the top and we soon discovered that it was attached by only one bolt that was very loose. We tried to fix it by adding a bolt from one of the other chairs and realized that most chairs were missing bolts. We were so glad that one of our young kids weren’t sitting in that chair that fell. But if someone had a booster seat attached to that chair, it would’ve been very detrimental considering that chair was also next to the main floor railing that looks over the lower floor. That railing was also not bolted at the top so it shook when you touched the railing. It felt overall unsafe to have children in that area at all considering the lack of safety measures. These things made it hard to enjoy our vacation and relax during our stay. In fact, it was extremely stressful with lack of heat, safety issues, things not functioning properly.