This is our second stay at the unit and we LOVE it. The location is superb - close to the shops and A Bay. The beds are all very comfortable and so is the AC. Amy, the host, was very easy to communicate with. The unit is also close to the pool and that is such a perk. We would always choose to stay here when visiting.
We appreciated the manager, Amy. Who was very responsive. The unit is a little tired but this is understandable given the age and challenges getting trades for renos. The complex is very well run and conveniently located. Could use sharper knives, a few new pots and pans and new linens. Good service overcame many of these issues for us.
Excellent unit in a prime Waikoloa beach location!
We've stayed in the Waikoloa Beach area many times, and this unit is situated very close to to the King's Shops and Queen's Marketplace. This makes shopping and dining very easy, a quick walk across the street. The unit was clean and spacious, with a good size lanai with a built-in BBQ grill. We would definitely stay here again!
We loved this property! The condo was clean, had everything we needed for a comfortable stay, and was in a great location! The Hilton pool pass was an added bonus that we enjoyed! We will definitely come back and stay here again when we visit the big island!
Very comfy unit. Better than the pictures look. Myself and kids enjoyed the pool and stay at the unit. Very easy, Manager was very accomodating and responsive.
We enjoyed our stay in Waikoloa Beach Villas, with our three children. The loft area functions as a third bedroom that two of our kids shared. The pool and hot tub area were nice, the entire property was well-maintained and quiet. This unit was relatively clean (we saw a couple of dead bugs but this is expected in Hawaii and to me indicates that they spray regularly). It was overall well-maintained and comfortable. Although we didn't end up using it ourselves, the Hilton pool pass is a cool extra perk.There were only a few issues that we encountered: 1. The garage door opener didn't work so it took us some time to figure out how to open the garage. The keypad also didn't work and none of the provided keys opened the back door of the garage. Eventually, we had to replace the batteries in the opener on the keychain with one that we happened to have in a headlamp. 2. There was some mold growing in the shower of the master bathroom. Again, this is normal for humid climates but I would think could be managed better in between guests. 3. The rug in the kitchen area seemed old/dirty and needed a good washing. 4. Minor issue, but the squeegees in the two showers were old and cracked and need to be replaced. Otherwise, this was a great stay and we would happily come back here again in the future.
Wonderful stay - everything we needed for a stay at Waikoloa village. Easy check-in, spacious and confortable, great access to Waikoloa shopping, swimming, beaches, and awesome to have Hilton guest passes.
Great location, comfortable condo with super comfy beds, ample towels, lovely patio with grill. Community pool was very nice. Hilton pool pass was a really nice extra. Walkable to the Kings and queens shops and restaurants.
We had a great stay and will stay again in the future! The condo was great for our family of 3 with plenty of extra room. 4/5 cleanliness was only because carpet & countertops & outdoor grill are a bit outdated but as far as the hosts are concerned it was completely set up and ready upon our arrival with fresh linens, plenty of towels, extra clean sheets etc. The garage was a great feature as was the passes to Hilton pool. We thoroughly enjoyed our stay. Check in was a breeze and host was responsive and accomidating
Overall stay was good except no Hilton pool passes
I booked the property back in November of 2024 for a stay in January of 2025. At that time the Hilton Pool Passes were advertised with the rental property. We were never informed of the change that the owner of the property DID NOT renew the Hilton pool passes for the 2025 year. I wasn't told about it until I sent them a message regarding where to find the passes. If I had known this ahead of time I would have looked at others listing that still included it. My family was pretty disappointed. But other than that, the stay was ok I guess.
Property was as advertised as on VRBO. Loved our stay at the condo. Place was big enough for family along with grand parents. Having beach gears to borrow in garage was plus.
We stayed at this property for our entire vacation on big island.
The location is great, you are right across the street from a shopping center which includes a market and the size of the house was perfect for our family to stay comfortably.
My only complaint was the overall cleanliness of the place. The carpet in the house is desperate to be replaced (or at least deep cleaned) and the washer even had mold on it. We still enjoyed our stay, despite this.
Excellent stay! Amy was very easy to get ahold of, check in process was very smooth. Was able to extend a night because we loved it that much. Only thing to note is the stairs getting up to the room is steep and looking for a parking, it fills up very quick at night.
We loved this beautiful 3 bedroom condo. The condo has been nicely furnished making it warm and welcoming. The unit has a great view of the sun rising over the mountain. We loved using the Hilton pool pass that allowed us to snorkel in the Hilton lagoon, and use the pool. The pass also gave us free parking validation at the Hilton hotel. Loved being so close to the Lava Lava Beach Club and the Queens Market. We will definitely have to visit again soon.
We enjoyed the property and location. Only complaint is we had limited paper good. No paper towels, 2 rolls of toilet paper and three Tide pods. If guests are asked to do tidy up and wash linens those items should be provided. Overall nice.
The place was nice, but it couldâve been a bit cleaner. And the tissues and toilet paper were light. We ran out the first week. But Amy came to the rescue.
Location is great! Great views of sunrise and sunset from loft. Rooms are nice size including loft area. Should mention there are 16 stairs at entry up to living area. Overall this is a great condo. Pool is very nice and the lanai looks out over it. Cleanliness could have been a little better the carpet is getting a little soiled and worn and furniture was a little dusty. Amy was quick to respond to our inquiries or concerns. Overall this is a nice place to stay close to shops and beaches.
I am so happy to have stayed at this beautiful condo. So close to what the West side has to offer. DO NOT skip out on the Hilton perks. Even just an early morning stroll through the property. The garage is chock full of anything you may need and the condo itself feels like you are staying with a friend. The pool is wonderful and the grounds are perfection! I was worried we would have to provide everything and I was happily surprised with the contents of the cupboards. Beds were the perfect spot to chill after a day of adventuring. Cannot wait to figure out a way to make it back to the Villas.
Mauka Makai Properties is a small dedicated property management company, striving for our guests to have the most amazing vacation on the Big Island. We like to spread the Aloha spirit and keep our guests happy.