Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
If you are looking for a mountain getaway, this is it! Roomy and comfortable. The place was clean!
I wish the 4 minute or more dirt road the cabin is on was listed as a warning! The dirt road is not safe for small cars! It is also a one car road and some spots are hard to see a car coming head on. There are hills and some very rough spots. Besides the road the cabin was amazing, will say the upstairs bedroom does get hotter then the rest of the rooms and the downstairs rooms get a lot cooler.
Great place to stay! Minor inconveniences, overall great place!
The place to stay in Helen was great! Overall, it had tons of room & for the cleanliness was great, communication with the rental property was also great and they did check in! Other than that, I do think we were a little unaware of the drive getting to the house on the rocky road and hills. I definitely recommend four-wheel-drive if you have it, depending on weather! The showers had a little bit of an issue draining. Otherwise, it was a really great trip! They include WiFi out there which is nice because of the service not being too great! 8/10 place!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was great. Loved the house, the location and everything about it.
We stayed at Knotty Pine for a long weekend trip to Helen, GA. We thoroughly enjoyed our stay and the cabin. The hot tub is wonderful for cool nights after a fun day, the fire pit out back is a nice touch too! We loved that there were 3 bathrooms so we each got our own bedroom and bathroom. The location is great for visiting Helen and the road in isnât as bad as what I expected after reading some of the reviews. We will definitely be back!
Clean, roomy, everyhing worked managment answered phone times i called. Overall good stay. Planning another trip to area next summer and will stry to stay here again
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I was so happy to see they added chairs to the living room so more people could fit. If I had to pick one thing that I didn't like, it's the mattress downstairs. There is a crater in the middle of the bed. It makes sleeping for two people not great.
We mostly enjoyed our stay on the property. There were issues with a leaking roof onto the recliner in the main living room. It rained multiple times a day for the 4 days we were there. We did submit a work order, but nothing was done about it. Before checking out we also discovered a leak coming from the water heater into the game room. We documented the leak and the affected spaces and sent to management. We did not receive a response from anyone about this.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our stay at Knotty Pine. The location was great and the cabin was clean. Highly recommend bringing your own pillows, the ones at the cabin are extremely flattened and uncomfortable.
Hot tub never worked said they fixed it and never did
Property people were notified the Hot tub never would work came to fix it on our second day here while we were out called and asked was it fixed was told it was. It was never fixed. Just kind of bummed because whole reason we was looking foward to staying here was the hot tub!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very good place. very clean. The location is good but my suggest be in the place before is dark due to is very difficult drive.the mattress need to replace.
The property was good, the area is amazing, the view and the quiet hours were amazing but they need to take a little bit about the cabin and they should leave at least coffee
Knotty Pine, Not a fairy tale but enough hair for a real tail.
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Everything to do with check in, check out, and a clogged toilet went smoothly. The cabin itself was beautiful, however, downstairs floors and stairs to were absolutely filthy. I dropped a clean garbage bag of laundry down the stairs and the outside was so filthy I wouldn't even use it in the trash can. Balls of human hair, dog hair and dirt were all over it. If I had known the first night I would have insisted it be cleaned professionally. The furniture was unaffiliated for the 8 people advertised. The futon should never be listed as a full sized bed but fortunately I brought an air mattress "just in case." There was seating for 6 at the table. There was a small chair at a nearby desk we used. There was 1 sofa (3), 2 chairs (2), 2 tickets (2), totaling 7 for the living room. All the furniture was badly damaged except the 2 rocking chairs. The kitchen has maybe 8 spoons all together so we bought plastic. The "Teflon" pans were scratched and peeling. There were maybe 2 pans adequate for meals. The whole kitchen looked like an afterthought. We did find adequate towels but there were only 7 pillows in the whole house. We bought pillows and cases. And not a throw pillow spare cases in the place to make up the difference. I've done a lot of rentals, own 2 time shares, and stayed in lots of voyeurs and campgrounds. O also own long term rentals and I don't think I've left a wire review. I realize the rentals are premium during the holidays and I was lucky to find one on short notice but this was the most I've ever paid for the worst condition I've ever stayed in. Oh, and 8 people produce a lot of trash. Need some thing better than "bring it down to the rental office. Thank goodness for GPS!I'm not into knick knacks but property furnishings are a must!You might also add more than 1 board game and what was with those videos?!I did leave a tip as I used to be a motel maid but not as much as usual.
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall it was a good family Thanksgiving trip. I reported the dishwasher was leaking on Wednesday night. No one ever came to check it out before we left on Sunday morning. It was a challenge preparing a dinner with only one large pot. The downstairs bedroom definitely needs a new mattress (it sinks in the middle). The living room area needs a larger television like the one downstairs or swapped out. The housekeeping cleaning was inadequate. There was dried feces on the downstairs toilet seat upon arrival(even though there was a paper seal on it like it had been properly cleaned). One of the chairs had a large amount of bird poop on the headrest part preventing you from being able to sit back in it on the side porch. I picked the location because it was close to downtown Helen. I love how beautiful they decorate for the holidays. I'll probably choose a different property in the future for my family.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent rental experience. Check-in was smooth. Sherry is amazing!!!! The house was clean. The beds were comfy. Enough bath towels for all guests. The last road leading up to the cabin is unpaved and rocky. In dry weather, any car will travel just fine through that road. If you are traveling on an icy day, be cautious.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was somewhat unhappy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The roads going to the cabin are one way and is rough terrain. I would suggest also to mention in the propertyâs rules etc. to be sure and take any needed food necessities including basic supplies like condiments, coffee and supplies. We had brought some food but did not bring those items.
Everything was clean,ready for us,and so nice. It was definitely a little cabin in the woods! Long winding roads to get there and some gravel as you climbed but it was so nice. Definitely would use them again!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
GREAT Place to getaway. Roomy, accommodating, and out of the way.Minor mx issues:1. Lights in main room ceiling fan flicker 2. Some mold around floor in downstairs bath3. Shower in upstairs bedroom will not shut off when bath is run4. Mirror in downstairs bath needs to be installedOverall, a wonderful experience -- would come again!