Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cabin we stayed in had everything you could want but arriving our check in time was delayed. We had a large group coming from different locations and trying to coordinate the delay was hard. When we arrived the cabin was not as clean as I thought it would be but it was a beautiful view and full of amenities. It also had cockroaches. They came and speayed but it was definately an ongoing problem that wasn't being managed. I have stayed in several cabins in other locations and never have I experienced that.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Summit Pool Lodge. 6bedroom cabin with pool, theater, pool table and amazing views.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
One word...Awesome!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Property is well maintained and perfect for our group. My only recommendation would be to have a bigger refrigerator and more trash cans outside.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family and I loved the cabin. There was plenty of room for all of us and the kids lovedthe pool. The view was very nice too!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was beautifulPlease was very clean If I do it again I would rent this place more than 3 days to enjoy the place
Great place to enjoy some days from your regular routine
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved me and my family really enjoyed our stay would really recommend it for a family get away the kids enjoyed the indoor pool and we loved our view and the cabin is located in a hood spot and level parking spaces we would be back again soon
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great the can opener didn't work, not enough pans for baking, around fridge and stove dirty
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented this cabin during Springbreak for a family vacation. The cabin was clean, spacious, and the location was perfect! Our adult children and grandchildren had a blast! Everyone wanted to stay longer! We can't wait to book again!
Our first family getaway with just immediate family
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
First time we got all three grown kids and their spouses and children together for a vacation away from home. It was a special time with just us.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family of 12 had great time in the 6 bedroom cabin with the wonderful indoor pool. It slept the entire group comfortably. There was enough parking for a van and 3 cars. We enjoyed the movie theater where we watched a thriller movie and enjoyed the grill where we grilled steaks, shrimp, and salmon. The pool table was also fun. The entire booking and checking out process was easy. Wish we could have stayed longer.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything went perfect. Was very clean upon arrival. All electronics and appliances worked. Clean dishes and towels and bedding and pool/hot tub. Definitely hope to come back!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had around 20 people and the cabin had plenty of room for everyone. Very convenient location for when we did head down to Pigeon Forge. It was hot so we spent a lot of time indoors but also loved sitting on the deck and enjoying the amazing view. Everyone loved the pool, game room and theater room. We even got to see some bears from the safety of the first floor deck!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Spacious and clean. Easy to get to (paved road/neighborhood) but high enough for nice views. Loved the theater and pool. Suggestions: Dining table is large but seating for table is lacking, needs another long bench on opposite side. Also, given that this is a cabin meant for large groups, recommend having some casserole dishes available in the kitchen.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Held our family of 17 easily....the amenities did not match up. We are flying in from all over the U.S. so we are limited by what we could bring. House had no coat hangers, a very small grill, hard to feed 17 with a two burner grill. 1 small trash bin for 17 consumers, trash had to be piled up in kitchen. If you want to allow a big crowd, please match the supplies to accommodate them. Overall a great family vacation.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Held our family of 17 easily....the amenities did not match up. We are flying in from all over the U.S. so we are limited by what we could bring. House had no coat hangers, a very small grill, hard to feed 17 with a two burner grill. 1 small trash bin for 17 consumers, trash had to be piled up in kitchen. If you want to allow a big crowd, please match the supplies to accommodate them. Overall a great family vacation.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I donât know where to begin! This place is absolutely fabulous! We took our children and grandchildren and had the absolute best time ever! The bedrooms are large and roomy and each has their own bathroom with is good size. The swimming pool was warm and good size. Hot tub was great! And can we talk about the view from the upper deck? The bears walking by the deck was an added delight too! Highly recommend!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Other than the lack of cell service and WiFi (we couldnât even use the theatre) everything was great. The upstairs shower leaked into the kitchen. The staff came and took care of it quickly (but he wasnât wearing a mask!!)
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The view from this cabin was gorgeous! We definitely enjoy all the space and the hot tub! GPS took us to a gravel road the first time which was really sketchy but after asking around we were able to find the right road and go up and down the mountain was easy! Not far for anything!! Canât wait to visit again! Any problems we had were handled quick!! Elk springs has great customer service!
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Terrible pool wasnât done filling until day 2 and we was only there 2 days pool wasnât hot jacuzzi wasnât hot bedroom door didnât lock tv didnât work shelves to the refrigerator was broke theater didnât work late check In only compensation offered 191.00
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I had a wonderful time with my family the view was beautiful I have no complaints about the cabin but I will complain about the roads they're scary and narrow that's not even the scary part the GPS took us up the back way I guess because the road wasn't paved we got stuck for a minute but was able to get out I thought we was going to tip over it's was very very narrow and rocky but when we finally made it to our cabin the rest of the stay was awesome aside from the scary rocky road we will be back
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Property Management team very responsive and kind. Checkin and communication was on point! The sewage pipes had issues and smell came through the vents. (Very strong smell at times) There is not enough seating and dishes for 18 people. Cleanliness was not great. The pool has mold. The view following the snow was gorgeous.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I spent a week here with extended family and we had a great time. The cabin is very spacious especially the kitchen/living room. The beds rank up there as some of the most comfortable I've slept on anywhere. Numerous family members made the same comment. The decks offered a great view and the general location of the cabin is perfect- close enough to the parkway so you're not isolated, but separated enough from the craziness. All the kids loved the pool. The staff is always courteous and a pleasure to interact with. We had a small issue, and they handled it timely and professionally.2 minor recommendations: 1) 2nd fridge maybe downstairs could prove useful. 2) maybe some retractable blinds for the windows facing west. I know why they don't currently. Large windows offer breathtaking views, but the late afternoon sun is brutal.
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The heat in the cabin did not work properly we couldnât use the basement where the pool area and movie room was at all the heat in the whole house wasnât working we had to go get hotel rooms due to it being very cold in the cabin and all management wanted to refund me is $200.00 thatâs not no where near what I paid to book the cabin this was the worst experience we every had and it was if they did not care at all I asked for a supervisor or manager to call me and never got a call from them all they care about is you booking with them and once they get your money you donât hear from them I will never book with them again
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