Avis vérifié
6/10 Satisfaisant
Jessica G.
6 avr. 2024
Les points forts : Emplacement
Les points faibles : Communication et exactitude de l’annonce
Rude property workers and inaccuracies in posting; great location
Pros: great location, clean property, heated pool
Cons: dated, dark room, rude property manager, kids NOT ALLOWED IN HOTTUB OR ACTIVITY ROOM, hot tub turned off at noon daily— property manager willNOT turn on the hot tub
There’s a sign on the hot tub gate that proclaims a $50 fee will incur if anyone under 12 uses the hot tub. This was NOT included in the posting. Adults also don’t get to use it either, unless they want to sit in cold water— the person at the desk refused to turn it on, middle of the day while my kids were in the pool. It’s only warm first thing in the morning— turned on at 9:30am and then it was cold by noon.
The activity center is kept locked up and when we asked if we could go in, the woman at the desk rudely said “Why do you want to go in there? There’s nothing for kids in there?” On an on. We explained we were just checking the place out— the ad said we had free use of this space, so she reluctantly gave us a key. Turns out, there’s TONS of stuff for kids in there, books, arts and crafts, etc.
The kitchen was terribly appointed— I literally had to go out and buy a knife because the ones supplied were falling apart and dull. No dish soap, no paper towel, no sponge.
Also, there were 6towels for 4people — it costs $10 to get new towels! That’s certainly not what I would describe as a “towels provided” situation— bring your own or take your chances interacting with the jerks at the desk
Séjour de 7 nuits en mars 2024