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Steps away from Oberoi street and Seminyak’s best nightlife, an immersive tropical retreat awaits. Relax amidst the exotic tropical gardens and designer pool, or enjoy the modern villa’s refreshed bohemian interiors. Celebrate a well-deserved Bali holiday in style, enjoy a rejuvenating getaway cozying up in the spacious outdoor lounges enjoying the Bali sunshine and tropical breezes. Our expert staff will be available to assist you throughout your holiday, with cleaning provided 6 days/ week
The Space:
The spacious villa offers five cozy bedrooms, each with ensuite bathrooms. Our large open-concept living creates a spacious and airy atmosphere, taking advantage of Bali’s sunshine. Unwind and relax from the comforts of our custom-built sunbeds, or enjoy your very own private designer pool. Whether hosting a family dinner or enjoying cocktails with friends, the kitchen is well-equipped for any event. The property’s immersive tranquil spaces provide the perfect opportunity to unwind and enjoy everything a tropical villa offers.
Property Amenities:
Air Conditioning in every room
Private swimming pool with tropical garden
Fully Equipped Kitchen
WiFi
Bathroom Amenities
As a special treat, we can offer you relaxing flower baths (once per bathtub in the villa).
Room dimensions:
Bedroom 1: 5.6 x 2.6 m - Queen Bed + en suite bathroom
Bedroom 2: 4.5 x 3.8 m - Queen Bed + en suite bathroom
Bedroom 3: 5.3 x 4.8 m - King Bed + en suite bathroom
Bedroom 4: 5.3 x 3.3 m - King Bed + en suite bathroom
Bedroom 5: 3.9 x 4.9 m - King Bed + en suite bathroom
Pool Size: 4m x 6m x m
Private parking space, suitable for 1 medium-sized car or several motorbikes
Guest Access:
The whole villa is yours to enjoy. You will have full access to all the available facilities and services with absolute and complete privacy. Feel free to use the pool, the garden, and the entirety of the house as you please.
You can access the villa from an “alley” that is reached from the main road where you can also park up to one medium-sized car and several motorbikes. Each bedroom comes with its own key set that includes the key to the entrance gate.
The Neighborhood:
Features a prime location without compromising your peace and privacy. A mere three minutes from the beach, you're well placed within walking distance to some of Bali's best beach clubs and resorts. Step out of the villa's quiet alley onto one of the most popular streets in Seminyak, full of great shopping, restaurants, and bars!
Well isolated from the hustle and bustle, your private villa gives all the energy of a secluded tropical retreat, but wander outside, and you're in walking distance to infamous nightclubs like La Favela or Mexicola. Surround yourself with some of Bali's trendiest spots for dinner and a drink, perfect for the aspiring foodie! You'll find no shortage of great options nearby from Ku De Ta, Mano Beach Club, Italian Job, Revolver Coffee, Si Jin Steakhouse, and the up-and-coming Junction House.
This ideal location has something for everyone, no matter what kind of holiday-goer you are.
Getting Around:
The villa is strategically located with restaurants, bars, beach spots, and Bali’s nightlife, all reachable by foot. For the adventurer looking for more sightseeing, a day tour with one of our drivers is a great way to see the island. We offer convenient transport services with a fleet of available cars and experienced local drivers. We’re more than happy to assist you with renting your own scooter, motorbike, or car. Take the stress out of holiday travel; getting around was never so easy.
Interaction with Guests:
We’re excited to have you stay with us as our guest and will be available throughout your stay to assist with any needs or questions. Upon check-in, a member of the staff will be present to greet you, giving a small tour of the property and providing you with the room keys. Our villas are stand-alone properties, so rest assured you will have complete privacy; the entire villa is yours to enjoy.
During your stay, you will benefit from our housekeeping team’s services. We’re also happy to provide a range of extra services from breakfasts to in-house massages you can book with us for a truly memorable holiday experience.
Numéro d’enregistrement de l’hébergement : 0702230021315, 55193
Hébergement n° 12019296a
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
À propos du quartier
Seminyak
cette villa vous donne rendez-vous à Seminyak face à la mer, dans le quartier Laksmana. Les célèbres Place de Seminyak et Eat Street valent le détour si une mission shopping est à l'ordre du jour. Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des tout aussi sympathiques Plage de Seminyak et Plage de Legian. Envie de vibrer à l'occasion d'une belle affiche ? Réservez vos places à l'illustre Bali Quad Discovery Tours. Pour une agréable soirée, l'incontournable Atlas Beach Fest vous attend également.
Aéroport international Ngurah Rai (DPS) - 31 min en voiture
Restaurants
Meja Kitchen & Bar - 7 min à pied
Revolver - 8 min à pied
Kayu Aya Village - 7 min à pied
Warung NIA - 7 min à pied
Mykonos Greek Taverna - 8 min à pied
Foire aux questions
L'hébergement Villa Baladeva - 5BDR luxury villa, huge pool dispose-t-il d'une piscine ?
Oui, cet hébergement dispose d'une piscine.
Combien coûte un séjour dans l’hébergement Villa Baladeva - 5BDR luxury villa, huge pool ?
À partir du 2 juin 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Villa Baladeva - 5BDR luxury villa, huge pool le 10 août 2026 commencent à 517 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement Villa Baladeva - 5BDR luxury villa, huge pool ?
Les arrivées sont prévues à partir de 15 h 00.
Quelle est l'heure de départ de l'hébergement Villa Baladeva - 5BDR luxury villa, huge pool ?
Le départ a lieu à 11 h 00.
Où se situe l'hébergement ?
Laksmana - Cette villa se trouve à moins de 10 minutes de marche des sites suivants : Plage de Seminyak et Eat Street. Place de Seminyak et Plage Double Six Beach se trouvent également à moins de 2 km de distance.
Avis
9,6
Exceptionnel
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 21 avis sur 24.
10 – Excellent
21
Note des voyageurs de 8 (Bien), d’après 2 avis sur 24.
8 – Bien
2
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 24.
6 – Satisfaisant
0
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 24.
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 24.
2 – Horrible
1
9,4/10
Propreté
9,0/10
Services et équipements
8,0/10
Infrastructures et conditions de l’hébergement
9,8/10
Arrivée
9,6/10
Communication
10/10
Emplacement
9,6/10
Exactitude de l’annonce
Avis
Avis vérifié
10/10 Excellent
Sandra M.
15 févr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Loved our stay
We had the most amazing stay. We loved the property, its location, and the pool. We created some fantastic memories at this beautiful property. Would love to come back.
Sandra M.
Séjour de 8 nuits en janvier 2025
Réponse de VrboOwner le 18 févr. 2025
Dear Sandra, thank you very much for your kind words.
We are absolutely delighted that you had a wonderful time staying with us and would love to see you again.
You are always welcome!
Warm regards, Northern Estate
Avis vérifié
10/10 Excellent
Joel P.
12 avr. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great location, clean and tidy
Stayed for 4 nights and had no issues, nice big pool and friendly staff
Joel P.
Séjour de 4 nuits en avril 2023
Réponse de VrboOwner le 17 avr. 2023
Thank you Joel for your kind words.
It was our pleasure to host you and we would gladly do it again at any time.
You are always welcome back!
Avis vérifié
10/10 Excellent
Ghilaine H.
26 juin 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Incredible villa
Fantastic villa with wonderful pool, in a great location. What made it a truly wonderful stay was the attentive communication and super friendly service.
Ghilaine H.
Séjour de 5 nuits en juin 2024
Réponse de VrboOwner le 28 juin 2024
Dear Ghilaine, thank you for your kind words.
We are absolutely delighted that you had a wonderful time staying with us and would love to see you again.
You are always welcome!
Kind regards, Northern Estate
Avis vérifié
10/10 Excellent
Maggie L.
9 janv. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Amazing Villa!
Amazing Villa with an incredible pool and comfortable amenities. Perfect for friends travelling together.
Maggie L.
Séjour de 4 nuits en janvier 2023
Réponse de VrboOwner le 13 janv. 2023
Thank you for the feedback, Maggie! We are very happy that you enjoyed your stay with us and look forward to hosting you again in the future.
Avis vérifié
10/10 Excellent
Kelly H.
17 août 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Miss
Amazing villa in a great location highly recommended
Kelly H.
Séjour de 6 nuits en août 2023
Réponse de VrboOwner le 21 août 2023
Thank you very much, Kelly!
It was great hosting you and we hope to have the opportunity to host you again in the future :)
Avis vérifié
10/10 Excellent
PAMELA S.
12 juil. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Little slice of heaven
Beautiful house to retreat from the hustle and bustle of the streets.
PAMELA S.
Séjour de 8 nuits en juin 2023
Réponse de VrboOwner le 31 juil. 2023
Thank you for the feedback, Pamela!
We are very happy that you enjoyed your stay with us and look forward to hosting you again in the future.
Avis vérifié
10/10 Excellent
Rhiannon H.
6 mars 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Fantastic Villa!
We loved our stay at Villa Baladeva.Stunning villa and pool area, just like the photos.Fantastic location, just a short walk to the busy streets of Seminyak but coming back to the villa is like a haven. Quiet and peaceful, so easy to enjoy an afternoon in the pool.All bedrooms had a comfy bed with lovely cool air conditioning. Great communication with our host throughout our stay.Can’t wait to come back and enjoy Villa Baladeva again.
Rhiannon H.
Séjour de 4 nuits en février 2025
Réponse de VrboOwner le 10 mars 2025
Dear Rhiannon, thank you very much for your kind words.
We are absolutely delighted that you had a wonderful time staying with us and would love to see you again.
You are always welcome!
Warm regards, Northern Estate
Avis vérifié
10/10 Excellent
Carmen S.
12 avr. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Amazing Villa in a quiet part of Seminyak
Our family had a great time at this villa. The rooms were very clean and the staff was very friendly. This was the perfect place away from the bustle of the city. Our 7 year old especially loved the pool, which did get shade in the afternoon. Close to a local coffee stand, shopping and restaurants.
Carmen S.
Séjour de 7 nuits en avril 2024
Réponse de VrboOwner le 30 avr. 2024
Dear Carmen, thank you very much for your kind review. It was great hosting you and we hope to have the opportunity to host you again in the future :) Kind regards, Northern Estate
Avis vérifié
10/10 Excellent
Andrew C.
28 août 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Perfect in every way
Villa Baladeva is an outstanding property, five great bedrooms and a perfect outdoor space and pool.
The service at check-in and checkout made everything really easy and Katut and her crew kept the place immaculate for us each day.
We loved our stay, cannot wait to come back!
Andrew C.
Séjour de 9 nuits en août 2023
Réponse de VrboOwner le 30 août 2023
Thank you Andrew for your kind words.
We are absolutely delighted that you had a wonderful time staying with us and would love to see you again.
You are always welcome!
Avis vérifié
10/10 Excellent
Joshua
14 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
Fantastic, cannot go wrong. We loved everything as a group of 9.
Joshua
Séjour de 4 nuits en septembre 2023
Avis vérifié
10/10 Excellent
Voyageur vérifié
19 juil. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
WOW UNFORGETTABLE
What a way to spend my 50th with friends and family. The Villa was amazing and so were the staff. Great walking distance to Eat Street. Could not fault a thing except we should of stayed longer. Totally recommend it and we will definitely be back !
Voyageur vérifié
Séjour de 7 nuits en juillet 2024
Réponse de VrboOwner le 24 juil. 2024
Dear Michelle, thank you for your kind words.
We are absolutely delighted that you had a wonderful time staying with us and would love to see you again.
You are always welcome!
Kind regards, Northern Estate
Avis vérifié
10/10 Excellent
Mohamed A.
1 oct. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The boys trip
warm-hearted staff and the fantastic villa. We feel sad to leave our new friends behind but we hope to come back one day and see them again. Thanks a lot and lots of love from us.
Mohamed A.
Séjour de 7 nuits en septembre 2024
Réponse de VrboOwner le 2 oct. 2024
Dear Mohamed, thank you for your kind words.
It was our pleasure to host you and we would gladly do it again at any time.
You are always welcome back!
Warm regards, Northern Estate
Avis vérifié
10/10 Excellent
Carolyn N.
29 mai 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
High school friends reunion
Great location, only 5mins walk to Main Street in Seminyak. Beautiful clean pool and home. Lovely open air living, dinning and kitchen area. Cleaning staff excellent, friendly and helpful
Carolyn N.
Séjour de 5 nuits en mai 2023
Réponse de VrboOwner le 31 mai 2023
Thank you for the feedback, Carolyn!
We are very happy that you enjoyed your stay with us and look forward to hosting you again in the future.
Avis vérifié
10/10 Excellent
Kerry T.
17 mai 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Birthday celebrations
We wanted accomodation that allowed each of us to have our own bedroom. This villa offered this and so much more - great pool, kitchen and relaxing areas in walking distance to the beach and restaurants. The support and service was fabulous.
Kerry T.
Séjour de 4 nuits en mai 2023
Réponse de VrboOwner le 19 mai 2023
Thank you for the feedback, Kerry!
We are very happy that you enjoyed your stay with us and look forward to hosting you again in the future.
Avis vérifié
10/10 Excellent
Kadir
19 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
Service provided was excellent, very quick to respond to any enquiries or requests. We did have an issue with power and water cut off however prompt action by managers made it feel the issue didn’t even arise.
Kadir
Séjour de 10 nuits en mai 2024
Avis vérifié
10/10 Excellent
Mathilde S.
11 nov. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Amazing stay in an amazing villa
We spend few days in the villa and everything was perfect. Location is perfect and the villa is so beautiful.
Everyone was super helpful and so kind. Really nice services offered by the team (massages, dinner, breakfast, etc...). My friends and I spent the best days and really enjoy the break in this incredible villa. Nothing to improve. Everything was perfect.
Thank you !!
Mathilde S.
Séjour de 9 nuits en octobre 2022
Réponse de VrboOwner le 16 nov. 2022
Thank you Mathilde for your kind words. We are absolutely delighted that you had a wonderful time staying with us and would love to see you again. You are always welcome!
Avis vérifié
10/10 Excellent
Wioletta K.
18 mai 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
:-))
A very charming house. Contact with the manager is very good. Clean and comfortable. Great mattresses for sleeping. The only downside was that they were tearing down a concrete fence in the neighborhood...
Wioletta K.
Séjour de 8 nuits en avril 2024
Réponse de VrboOwner le 10 juin 2024
Dear Wioletta, thank you for your kind feedback! It is highly appreciated. We are very happy that you enjoyed your stay with us and look forward to hosting you again in the future. Kind regards, Northern Estate
Avis vérifié
8/10 Bien
Voyageur vérifié
8 oct. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great Villa to share with a large number of people
This Villa is a great option for a large number of people. We had 8 people and it was perfect. The large grass area around the pool was great for extra sun beds that we requested. Separate lockable rooms meant we could do our own thing. The location at first seemed a bit out of the way but once you get your bearings it was fine. Staff super friendly and helped with every request even blowing up the pool toys for kids. Would definitely recommend.
Voyageur vérifié
Séjour de 5 nuits en septembre 2023
Réponse de VrboOwner le 16 oct. 2023
Dear Guy, Thank you for taking the time to share your experience. We're delighted to hear that our villa was a perfect fit for your group and that you appreciated the spacious layout.
We're also pleased to hear that our staff's friendliness and helpfulness added to your positive experience.
We're grateful for your recommendation and look forward to welcoming you back in the future.
Avis vérifié
8/10 Bien
Louise
30 oct. 2023
Les points forts : Propreté
The villa was in a good location and great sized swimming pool.
It did seem a little tired considering the cost per night. 3 of 5 air cons needed maintenance 2 of 5 needed fixing twice.
The management team were very vague and were not up to the ususal friendly Bali service we had receved at our previous 4 villas on our 3 week vacation.
Louise
Séjour de 3 nuits en octobre 2023
Avis vérifié
10/10 Excellent
Jenny V.
10 oct. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Unforgettable Bali Getaway
We recently celebrated milestone birthdays with a girls' trip to this stunning villa in Seminyak, Bali, and it exceeded all our expectations.
From the moment we arrived, the staff's warmth and exceptional service made us feel like royalty. The chef's culinary skills left us speechless, and every meal was a delight.
The villa itself was a perfect blend of modern luxury and Balinese charm, with spacious rooms and open-air bathrooms. The private pool and lush garden were idyllic.
The villa's central location allowed easy access to Seminyak's best restaurants, shops, and beaches.
Our stay was a perfect mix of relaxation and celebration, and we left with cherished memories. Whether for a girls' trip, romance, or family vacation, I highly recommend this villa. It's a slice of Balinese paradise that will leave you with unforgettable memories.
Jenny V.
Séjour de 7 nuits en septembre 2023
Réponse de VrboOwner le 11 oct. 2023
Thank you Jenny for your kind words.
We are absolutely delighted that you had a wonderful time staying with us and would love to see you again.
You are always welcome!
Avis vérifié
10/10 Excellent
Laura A.
9 juin 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
INCREDIBLE VILLA
The photos do not do this villa justice. From the second we arrived we were instantly impressed. The villa is extremely spacious with each bedroom being a great size plus having their own bathrooms as well. The pool and surrounding area is the best. We spent so much time sitting out by the pool enjoying the warm Bali weather. The villa is in an ideal spot with a short walk to the main streets in Seminyak while also being extremely private. Ivan contacted me the morning of our arrival to introduce himself which I thought was a really personal touch, he was so helpful throughout our stay. The cleaners come every day and do a fantastic job - thank you Ketut and Nova. Our stay at Villa Baladeva was amazing and you will not regret staying here. Thank you again for making our visit to Bali one to remember!
Laura A.
Séjour de 8 nuits en mai 2022
Réponse de VrboOwner le 5 juil. 2022
Thank you for your lovely feedback Laura. We are so happy that you had a great time staying with us. We look forward to hosting you again in the future!
Avis vérifié
10/10 Excellent
Lloyd M.
21 avr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
A Slice of Paradise: Villa Baladeva Sets the Gold Standard for Group Stays in BaliA Slice of Parad
From the moment we arrived at Villa Baladeva, we were welcomed with genuine warmth and hospitality that set the tone for an incredible week with friends in Bali. Our host, Jess, greeted us with a bright smile and a delightful surprise: a beautifully arranged tray of fresh fruit, tea, and chocolates—an instant mood-setter after our flight.The villa itself was immaculate, both in design and maintenance. The team’s commitment to quality was evident—they proactively fixed a couple of minor issues (a shower head and a wall stain) without hesitation, showing how much they cared about the guest experience. Every day, the villa and the pool were cleaned thoroughly, keeping the place spotless and refreshing. The attention to detail was unmatched.What stood out most was the attitude of the staff—consistently friendly, always smiling, and willing to go the extra mile. Whether it was helping with luggage, offering a late checkout, or just saying hello, nothing was too much trouble. Their genuine hospitality made us feel more like family than guests.The location was perfect—tucked away just enough for peace and privacy, yet close enough to enjoy Bali’s vibrant offerings. Combined with the luxurious, well-appointed villa, it made for the perfect base for our group.We couldn’t have asked for a better stay. Villa Baladeva isn’t just accommodation—it’s an experience we’ll all remember. Would return in a heartbeat.
Lloyd M.
Séjour de 5 nuits en mars 2025
Réponse de VrboOwner le 25 avr. 2025
Dear Lloyd, thank you very much for your kind words.
We are absolutely delighted that you had a wonderful time staying with us and would love to see you again.
You are always welcome!
Warm regards, Northern Estate
Avis vérifié
2/10 Horrible
Alicia G.
26 sept. 2024
Les points forts : Arrivée et emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce
NOT LUXURY.- NOT UP TO SCRATCH
as a regular bali traveller was really looking forward to out stay with another family at this property- unfortunately it was not as it seemed.
outdoor area feels nice pool nice, outdoor area nice.
much smaller than in photos however.
bathrooms very unclean mold in most of the showers and baths.
little no no water pressure- dont bother trying to use more than one bathroom or tap at the same time.
basin taps and some bathroom shower hads ect faulty,/falling apart.
tiolet seat broken and rusted out.- they claimed to of fixed it while we were there but nect day came off again.
needs replacing.
taps falling off basins.
one of toilets wouldnt fliuhed was replaired but continued to fail.
pool filter cover broken any rutsy nails and broken wood pieces, not safe for children.
for almost 9k AUD for 1 week, exepected a much cleaner proterty and would expect amentiies to be working.
Alicia G.
Séjour de 2 nuits en août 2024
Réponse de VrboOwner le 8 nov. 2024
Dear Alicia,
Thank you for taking the time to share your feedback regarding your recent stay at Villa Baladeva as we do appreciate constructive feedback from our guests in an effort to becoming better.
We are glad to hear that the outdoor areas was of your liking and the location was convenient. We aim to providing excellent quality of services ensuring the best experience for our guests, and we regret we fell short of your expectations. We have taken your comments into heart and we carried our best to make the necessary corrections.
We would also like to sincerely apologize for any inconveniences you experienced. Your feedback has highlighted a few areas for improvement. We would like to assure you that all necessary steps have already been taken to ensure that your comments have been properly addressed with our housekeeping and the maintenance team to ensure that the villa is well-maintained.
Cleanliness is a top priority for us, and we have emphasized its importance to our housekeeping team to guarantee that every area of the villa is well maintained.
Our team is ready to assist you with anything you may need 24/7. The water pressure issues and the faulty fixtures you experienced in the bathrooms is not the standard we aim for, and our maintenance team has already addressed and resolved the issue promptly.
We have also contacted a thorough and in-detail review of all the facilities of the villas and ensured that the pool cover and any other safety features have been addressed with the highest priority.
We appreciate your understanding. We are committed to enhancing our services and hope to have the opportunity to welcome you back to Villa Venice in the future. We are confident that you will experience the enhancements we have made and enjoy a much-improved stay.
Best regards,
Northern Estate
Avis vérifié
10/10 Excellent
David M.
13 janv. 2026
David M.
Séjour de 9 nuits en décembre 2025
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