Walking into the house for the first time is impressive. However, so many things were barely functional and/or in need of upkeep. The fireplace was not working. Some window shades couldn't open or close, the kitchen cabinets were off track or stuck, the pots & pans were unusable since they were old and scratched to an unsafe level. Ants were all over the table even though no food or drinks were left on it. The sliding door handles to the deck were broken. We lost power for a few hours around dinner time due to a transformer "blowing" (a loud boom/explosion was heard) and tried communicating with the hostess, utility company, and VRBO. Only VRBO was reachable and tried to help. The hostess did not reply until the next morning and said she "didn't see these messages." The master bathroom power was never restored for 2 days and for the remainder of our stay. The worst part was that our hostess was practically non-communicative and unreachable. We've rented with VRBO for many years and have had positive experiences. This was a nightmare. Half our group left early. We still left the place spotless -- even better than when we arrived. We are very clean and respectful guests in our 60s. Some of us grandparents. We look forward to this time of the year in the White Mountains. This was our worst experience. Even as I write this review, it's been more than 24 hours since our hostess communicated with us. The house has so much potential. The hostess should hire a local property manager.