Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our first family trip, and it was amazing. The cabin was great for our family, and I give it 10 hands down. Thought we had a problem with the toilet upon arrival. I text the rental place and they were out the next morning and fixed it with no problem. They were very friendly and making the reservations were very simple. I would like to go back with a few couple for a weekend couples' getaway. Elk Springs Resort I will be back!!!!!!
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We had a good time swimming in the pool and enjoying the hot tub. The theater room was a nice addition but we rarely used it. The cleanliness wasnât what we expect from a resort type cabin. The bedrooms may accommodate 18 but the bathrooms do not in our opinion. Both bunk rooms (12 people) have to share bathrooms with other 6 by entering their bedrooms or thru kitchen. There isnât enough storage in the bathrooms or bedrooms to set out toiletries or set linens anywhere but on toilet seats. Suggest these amenities and vanities be updated.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a great stay. Had enough space for my family to stay and enjoy. Quiet area, not to noisy. Close to stores.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Peaceful and relaxing
The pool was freezing they said maintenance replaced the heart the pool stayed the same temperature the entire stay we didnât get to swim because it was too cold that was the point of staying there was the private HEATED pool it was dirty there was grease all over the cupboards there were bugs everywhere in there dust built up under the counters the floor was broken the chairs were broken there were staples on the floor it was not at all what I expected for my first time visiting tennessee
We saw a bear as we were getting in the hot tub.. It was a small one.. I wish I had gotten a picture. Cabin was more than roomy.. The only problem I had wasy tv upstairs kept cutting out. kids has fun in the pool.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We love, love, Loved our cabin, definitely will be getting another one next year. Awesome service and very clean. Thank you Elk Springs!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
No major complaints. There was some trash outside of the cabin and a couple of holes in the air hockey table, but everything else was great.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved the cabin Indoor Pool Beauty everything was perfect besides the t.v. in our bedroom didn't start working until late Saturday night around 12:00 so couldn't watch cable in bedroom and the gas in grill tank was 2 low 2 grill out hamburgers on
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a really enjoyable week with the family. We had a good time at the cabin. We had a few issues that needed to be taken care of by maintenance. The issues were dealt with quickly and professionally. Furniture was a little worn and pool area was a little dingy looking. Other then that cabin was clean.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We had our ministry retreat here. We had a good time kids enjoyed the pool. 2 of the Jacuzzi bath tubs did not work. some trim on the Floor was broken with nails sticking out. Lighting is terrible in the kitchen. Sofas where used very hard springs completing worn out in the one.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
30 minutes from our check-in time with a vehicle full of groceries we were told we were going to have to wait an additional 4.5 hours to come back. The house reeked of marijuana. I cut my foot open with glass and the four days we were there we collected a cup of pieces of glass. Cigarettes were found every where throughout the home. The bath tub knob was broken. A toilet was broken. & NOT TO MENTION the "maintenance" guy entered the property without our permission while we were there & didn't hear him knock. Never will we stay there again.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Cabin was nice but could use more bathrooms, furniture, and bathroom space. Master bedroom on main floor shared a bathroom with the rest of the main floor. This was inconvenient for for large families. Bathrooms in general were too small. Kitchen needs more pots and pans. lighting was dim in Kitchen. No chairs provided on decks. Broken glass bottles and trash around fire pit area. No end tables in living room to place drinks on. Furniture was worn and you sunk down in it. Pictures on website are not accurate. Shows queen beds next to one another. They were bunks. Not good for elderly people or older couples to use. Theater seats were not what was pictured. Cabin was in good location. Not bad but could use some attention and add some chairs to the decks.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was somewhat unhappy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed ourselves. The cabin was beautiful inside and out. The space and activities were perfect. We were celebrating my sisters engagement and a kid-free weekend for us 10 ladies. It was a blast: we only had two issues- 1. The cabins are very very close together. When sitting out in the hot tub the neighbors yelled out their windows telling us to quiet down several times. We understand people were trying to sleep but it was a vacation and only 11pm- we werenât being crazy just talking (over the sound of the jets) trying to relax and have a good time. Also, Some of the pictures are outdated- the hot tub is actually outside not inside and the bedrooms arenât exactly laid out like the pictures so we had to reassign rooms ones we got there since no one wanted to commit to walking 3 flights of stairs to get to their bedroom. The pool was really nice however the alarm system was very obnoxious but once we figured it out it wasnât bad. The house was clean and equipped with everything we needed except toilet paper on the first floor, once we arrived and checkout was easy. Everyone we spoke to (employees of elk springs resort) were very nice and a pleasure to work with. Overall it was a great experience.
Smells like smoke, not as nice as many other cabins.
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The rental is advertised as a non-smoking cabin, but the entire place wreaked of cigarette smoke, especially one of the Kings rooms on the second floor. The red carpet is disgusting. There was dried feces or vomit on the wall and floor in the pool bathroom, garbage on the ground surrounding cabin outside. Theater room was not working upon arrival. First maintenance man who came was nice, but wasn't wearing a mask. A second one came back the next day to fix it, he also was nice, but no mask. Pool had cigarette buds floating in it, which was odd because we weren't allowed to use the pool for three hours after checking in because they had just cleaned it; you missed the floating cigarette buds. Other small things: windows are filthy and have a film of dirt on the outside of them, all the decks need to be sprayed down, TV in one of the bedrooms didn't work. Trip was good because of the company. Don't expect luxury when renting this cabin.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We were very excited about our cabin. We had a group of 13 people 5 of which were kids. We chose Indoor Pool Beauty for the pool and theater room. When we got there everything seemed pretty good at first glance but we were wrong. The pool was filthy and green and full of hair. The washer and dryer were both broke. The fridge leaked. The tv was broke and hanging towards the floor. 2 of the 3 couches are unusable. The kids feet were black from the floors. The jacuzzi tub shot out hair and dirt when turned on. In a bathroom meant for 10 people there was one towel rack. When called they were not helpful. They reimbursed us only for the washer and dryer. We were unable to speak with a supervisor because they were ânever inâ. Do NOT waste your money! They need to clean and maintain their cabins.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was further away from Gatlinburg and Pigeon Forge than I had anticipated. It was nice, however a bit of a drive to get to attractions outside of the park. The cabin was spacious with nice furnishings. The kitchen was a bit small for the number of guest to accommodate. Cleaning on 3rd level was lacking with several big carcasses and a vit of dust. The cabin is a gem, just needed to have better attebtion tondetail on the cleaning. The management team was great and very responsive.
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My family and I were put in this rental the day before check-in because our original cabin was discovered to have a bug infestation that they could not take care of prior to our arrival. When Elk Springs called to tell me this they said they had another cabin that was comparable to the cabin we initially rented. Comparable means similar or as good as. It was not. Our original cabin had 6 rooms and 6 bathrooms. This cabin only had 5 bedrooms and 3 & a half baths. Two of the bathrooms were in rooms on the second level. While the 3rd was on the main level with entrances from one bedroom and the other from the kitchen. That was difficult to deal with when you have 14 people. The washer and dryer was all in that main level bathroom. The half bath was down where the pool was. One of the rooms was all the way at the top and really was suppose to be just a loft area where you can look out into the woods. They put a bunkbed up there. None of the beds were comfortable. On top of that, on our 6 hour ride to the cabin I received a text saying that check-in time had to be pushed back from 3 to 5 which was okay because we had a little time left before we got there. But when we arrived at 5 the cleaning crew was still there and we had to wait an additional 45 minutes for them to finish. The cabin was also further from a lot of places we had planned to visit when we were planning to stay at the other cabin. We werenât given any extra accommodations for the disruption in our trip. We only got some money back because the second cabin was cheaper than the original. We were only given two options: cancel our trip and get a full refund or go with the other cabin. We had to deal with the other cabin because it was less than 12 hours until we were planning to get on the road. There was no effort to try to properly accommodate us. Our trip wasnât what we had expected and hoped it to be.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Because of the short stay we couldnât enjoy all the amenities but overall it was a great choice to stay there. The only thing I would recommend the staff to do is put cushions on bench and get larger tvs but I would recommend my family and friends to stay there
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Cabin suffers from extreme overuse and lack of attention. The kitchen stove only had one working element, only one small skillet and the other pots and pans were paper thin and cheap. The bed pillows smelled badly, all bedding was worn out and nasty dirty. The dishwasher door was broken. The pool tile was broken in many places and taped with duct tape. The windows were so dirty that it was impossible to even see out. We will never return.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was somewhat unhappy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved almost everything about our visit! The cabin itself is great, thereâs lots of space, my family had room to move around and enjoy themselves. Management was very professional and handle any of our concerns in a timely fashion. The only 2 things that I didnât like was 1 the location, there was no real view, and everything was like 45 minutes away. Also it did take us an extra 2 hours before we could get inside of our cabin, said because of house keeping.. however there was dust and spider webs on a lot of stuff.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was somewhat unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The management company set us up in this cabin after the one we had originally reserved had bats in the attic. While I certainly appreciate having a place to stay and the flexibility, this was not a great cabin. It wasnât bad, but just wasnât very comfortable. We found ourselves ready to leave fairly soon after we arrived.The location isnât terrible, but not ideal. Itâs a 35 minute drive to Gatlinburg. There arenât many restaurants in Cosby. To some thatâs a selling point, so if youâre looking for something remote, this is it.
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Not clean as it should have been and very few features worked or in bad condition. Projector not centered and aligned with screen. Theater unusable. Air hockey table in bad condition. Dirty towels left in two of four bathrooms. Tub full of dirty towels on first floor. Pool was not clean. Adjacent restroom unusable.
A guest from Louisville, KY
Qui vous reçoit ?
Vous ĂȘtes reçu par Elk Springs Resort Cabin Rentals