Large Apartment by Hoxton Square

I really wish you had mentioned this when you were in! The windows are double glazed, so if they are shut properly the noise really shouldn't be bad (although obviously you are in the middle of Shoreditch and not on the edge of Hyde Park!). I would have asked you to check the window latches as I know it's not easy to notice if you don't know to look for this and frequently the one at the far end of the room goes unnoticed. I have just asked the lady who is in currently to check them and she has confirmed for me that they were latched in a position so as to let air in, not sealed shut. She has also reassured me that "We leave like this during the day but night time and we close properly so yes you are right noise is barely noticeable". So either you have a completely different expectation of the noise for a central London apartment to me and my other guests or there was an issue which could have been easily addressed - sparing you the frustration of disappointment and sparing me the sting of a 3 star review, despite there being nothing done wrong and nothing that I could have actually done better. All that said, I'm obviously very sorry that you had anything but a perfect stay. It's not good to have disappintment on holidays and I try to make sure my guests don't! Sorry to see that this failed this time.

Great to see people appreciating the same things about this apartment as me and I'm so glad you had such an enjoyable stay. Thanks for your kind review and of course for your business!

Carol, thanks so much for your lovely review! I'm glad to have been a small part of making your transition to your new home a bit easier :-) Btw, you'll get a kick out of knowing that the girl responsible for my cleaning is called Monika! I have passed on your appreciation to her, thanks so much for this invaluable feedback. I wish you wonderful times in your new home and thank you for you custom and recommondation. Best regards and take care, Philippa

Sydney, thank you so much for your lovely review. I remember thinking from our conversations beforehand, and then meeting you in person briefly, that I thought you would appreciate the same things as I do, about both the apartment and the location.... and sure enough, I feel like your review has succinctly captured this! I love that it really feels right in the heart of the action when you are there, but also cozy and comfortable as soon as you're in the apartment, so it's great to know that this is the feeling that others get too. Thank you for being a great guest and penpal. I'll def be in touch and would love to have you back again. xx

Having just finished a thorough refurbishment of the flat, I am so thrilled to get this feedback from the first guests to stay after this work. This is exactly what I was hoping for - that my guests will be comfortable and feel like they have everything they need; ultimately having a great stay which they felt was great value for money. Thank you for taking the time to review Victor - much appreciated.