2/10 Horrible
Ana Margarida C.
19 déc. 2023
Les points faibles : Propreté, arrivée, communication
Please avoid!!
Don’t be fooled by the kitsch look! Please avoid booking this place. There are no cleaning standards. I had to clean the place myself upon my arrival. I was met with dust in every corner, urine under the old toilet seat, grease on every surface in the kitchen (including plates and cuttlery inside the cupboards). Whoever “cleaned” this place only came in to put some sheets on the bed and leave a couple towels. Speaking of sheets, they will only provide one set regardless of how long you stay there. They refused to provide me with another one and were rude about it and rude about everything else. They barely bothered to provide a decent service.
Also had no heating for 5 days and no help at check in - I had to carry heavy luggage by myself from a shop where they made me pick up the keys from because no one could meet me at the property. (They when I got there noticed a lock on the wall where they could have left the keys for me).
The worse experience I ever had on a rental of this sort!
Ana Margarida C.
Séjour de 30 nuits en novembre 2023