Fantastic location, quiet, convenient access to motorway, Pollensa town and Pollensa port. The property was ideal for our group of 4 adults.
However, there were several minor annoyances. We arrived in a fairly new hire car and the shrubbery on the driveway had not been trimmed so that you could not avoid scratching the car on both sides. With a property of this cost you would expect a welcome pack of some description and some basic foodstuffs in the kitchen. There was no dishcloth, washing up liquid, dishwasher tabs or even salt and pepper. We contacted the agent who was mildly concerned that there was no “welcome pack” and we arranged to collect same from their offices in Pollensa. The pack contained 2 plastic bin liners, 1 scoured, 1 dishcloth, 2 dishwasher tabs, 2 very small hand soaps and a thimbleful of washing up liquid. Considering we had booked for 3 weeks we did not consider this as over generous. Also there were only 2 coffee mugs and the agent eventually provided 4 more. The dishwasher was absolutely useless so we washed everything by hand.
The villa has a pool but does not provide pool towels and the agent offered to hire us 4 towels for 30 euros. The pool was cleaned and tested only once during our stay and that only after we requested it to be cleaned.
The shower in the twin bedded room flooded the bathroom every time you had a shower.
There was a storm one night and water dripped through the ceiling onto my wife’s pillow.
Summing up, this property has fantastic potential but is let down by the lack of a decent welcome pack, some decent cutlery, some basic kitchen supplies, pool towels and attention to the maintenance of the pool and property in general.