Where to start? Michele, the host, was AMAZING. He was there to greet us help us with our bags & even hopped in the car with us and helped us find parking. He introduced us to some local business owners right downstairs from the Vrbo & they hooked us up at some restaurants! The stay itself was clean and beautiful! The stay was 10/10 & the host was 20/10! Would definitely stay here again and recommend to any friends or family traveling to Florence!