Belle villa 3 chambres avec vue imprenable sur la mer, piscine chauffée (frais supplémentaires), climatisation

Thank you we are really pleased you enjoyed your stay. From all the team at Algarve Accommodation Agency

Thank you for your review we are really pleased you enjoyed your stay.

Thank you, we are really pleased you enjoyed your stay. From all the team at Algarve Accommodation Agency

Thank you for your review, we are really pleased you enjoyed your stay. Hope to see you again sometime from all the team at Algarve Accommodation Agency.

Dear Dan, Thank you for your review. We're delighted to hear that you had a good holiday and enjoyed the villa. With regard to the pool and Jacuzzi heating, the system was set to maintain the temperatures requested, with the pool at approximately 28–30°C. During the first few days of your stay, the exceptionally hot weather meant the water temperature actually exceeded these settings. When you contacted us with your concerns, we arranged for the pool maintenance company to inspect the system. They confirmed that the heating was operating correctly, with the pool measuring 30°C and the Jacuzzi 33°C. As the outside temperature dropped later in your stay, the water may have felt cooler by comparison, although the actual temperature remained within the expected range. We explained this at the time, you didn't mention this again until your departure day and to provide further reassurance, a member of our team also visited the villa with a pool thermometer. We checked the temperatures again on the day of your departure, and the pool was still measuring above 30°C. You also raised concerns about the pool heating charge, as you felt the information in the property listing was not sufficiently clear. We appreciate that this was your view and understand why you queried the charge. However, based on the recorded water temperatures and the confirmation that the heating system was functioning correctly throughout your stay, we were unable to agree to a refund of the pool heating fee.

Thank you for your review, we are really pleased your stay. From all the team at Algarve Accommodation Agency

Thank you for your review, sorry this villas outside space was not up to standard for you, I must add an update for future guests that the BBQ insert has been replaced and the Jacuzzi tiles that have become lose / missing are due to be repaired, with back to back reservations we have to find a day to drain the jacuzzi and do the repairs but we are aware if this. We are pleased you enjoyed your stay despite these issues. Thank you from the team at Algarve Accommodation Agency

Thank you for your review, we are pleased you enjoyed your stay, the shutter was repaired and is now in good working order. From all the team at the Algarve Accommodation Agency

Thank you we are pleased you enjoyed your stay at Villa Jessica. From all the team at Algarve Accommodation Agency

Obrigado pelos seus comentários, estamos satisfeitos por ter aproveitado as suas férias. Esperamos vê-los novamente