We have been to this resort 3 times and love it! Itâs clean, easily accessible to everything. Wonderful spa! Love the Lazy River! Staff are friendly and helpful!
We loved the place and the location, several lights do not work. The main bedroom bathroom both the light above the tub and in the shower do not work. Took showers in the dark. The main living room fan light is out. They did have several lamps that worked in there. Please provide more towels. However over all it was great. Also communication between Vernon and owner were not the same, Vrbo check in and check out states 4 and 11 communication from owner 3:30 and 10:30
We were excited to be able to stay here again and our grandson for a quick last minute trip. The unit was clean and in good condition for the most part. However, Christmas decorations were still up inside and outside, on the porch and balcony. We tried to contact the host more than once about lights needing to be replaced due to so many being out! We never heard back. Also, the master bath needs a GOOD cleaning to kill the mold and mildew in the tile shower. The floor of the shower is covered in mats and ignored underneath. And the walls of the shower have black mildew/mold on them. It needs a thorough cleaning and probably a visit from the owner just to check things out. Otherwise, we love the resort and are staying there again in July. Hope these issues are taken care of if we get this unit again!!
Our family enjoyed Spring Break in the Smokys at the Riverstone. Bob and Mary were great to communicate with and the property was fantastic. Just a very roomy and comfortable condo - with a highlight being the leather sofas with auto recline, heat and massage (thank you). Riverstone is a great property with its amenities, including the heated Lazy River and Spa - which my wife and daughter enjoyed. We always enjoy our trips to the mountains and look forward to our next visit.
The Place was dated and lighting very dark...it was adequate, but the master shower floor was falling apart and someone attempted to use some sealer across the whole thing...awful....the bedspreads also had stains all over them so we took them off and bought our own.
Really can't complain, exactly what we were looking for in the great Riverstone property. Very responsive hosts, easy to work with, the massage chairs were a particular highlight for all ages!
Riverstone offers both interior and exterior beauty! The condo had everything we needed and was decorated beautifully! My family enjoyed the massage chairs in den. Will definitely stay here again! The property manager was a pleasure to deal with.
The condo was beautiful & clean. The beds were very comfortable. The condo is very close to everything. The bonus was you can see the fireworks every night from the balcony that Dollywood shots of.
We enjoyed our stay in the mountains! Were there for a baseball tournament for our 12 year old son, but we made a vacation of it! The house was wonderful!
LOCATION, Has everything a family would need. Resort has all the amenities within it self for fun, without having to leave. Spa, Outdoor water park, indoor pool, and so much more.
Indoor huge pool, kid pool, huge hot tub for winter, summer you can enjoy the water park and many more amenities family can enjoy within the resort itself.