Appartement·Hôte professionnel

JOLI APPARTEMENT 3BR AU COEUR DE FITZROVIA - SOHO

Galerie photos de l’hébergement JOLI APPARTEMENT 3BR AU COEUR DE FITZROVIA - SOHO

Coin séjour
Coin séjour
Cuisine privée
Chambre
Coin séjour

Avis voyageurs

8,0 sur 10
Très bien
3 chambres2 salles de bain10 personnes80.0 m²

Équipements populaires

  • Animaux de compagnie acceptés
  • Cuisine
  • Lave-linge et sèche-linge
  • Wi-Fi gratuit
  • Sèche-linge
  • Réfrigérateur

Découvrir la zone

Afficher la carte
London, England
  • Place, Tottenham Court Road
    ‪1 min à pied‬
  • Place, University College London
    ‪3 min à pied‬
  • Place, British Museum
    ‪9 min à pied‬
  • Airport, Londres (LHR-Heathrow)
    ‪64 min en voiture‬

Chambres et lits

3 chambres (10 personnes)

Chambre à coucher 1

1 grand lit

Chambre à coucher 2

1 grand lit

Chambre à coucher 3

1 grand lit

Salon 1

1 lit double et 1 canapé-lit (double)

2 salles de bain

Salle de bains 1

Baignoire · Toilettes · Douche uniquement

Salle de bains 2

Baignoire · Toilettes · Douche uniquement

Espaces

Cuisine
Bureau
Lock

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À propos de cet hébergement

JOLI APPARTEMENT 3BR AU COEUR DE FITZROVIA - SOHO

Summary:

Enjoy staying in the heart of London’s Fitzrovia area with this beautiful and modern 3-bedroom, 80 square meters apartment located on the 1st floor of a secure residential building without a lift. Self check-in starting from 3:00PM by picking up keys at a nearby shop. Wi-Fi is available, great for both work and leisure. A refundable damage deposit is required, in full accordance with platform's policies.



The Space:

Property Overview:

- 3-bedroom, 2-bathroom apartment

- Accommodates up to 10 guests, family and child friendly

- 80 square meters, 1st floor without a lift

- Fast and free Wi-Fi, combination clothes washer and dryer, Smart TV (flat screen) and more

- Nearest Metro: Tottenham Court Road OR Goodge Street (Central and Northern Lines)

- Located in the super central and safe area of Fitzrovia



*When sending an inquiry or placing a booking request, please include as many details about yourself and the people you are traveling with. What brings you to the city? Have you read through the strict flat policies and do you intend to respect them? Remember a fully-refundable £800 damage deposit will be held to cover damage, breakage of rules, loss of keys, etc.* 10 guests maximum including children and infants.



Property Details:

This 80-sqm apartment is located on the 1st floor without a lift. There is a space that can be used as a living, dining or home office area. It is furnished with a sofa along with a double bed, flat-screen TV and a dining table and chairs. The apartment includes Wi-Fi, suitable for working from home and making video calls.



The fully equipped kitchen has an electric tea kettle, sink, toaster, full refrigerator, stove, drip (Delonghi) coffee machine, oven, microwave, dishwasher and more. Full sets of dishes, cutlery and crockery are provided along with pots, pans and kitchen utensils. The apartment has a combination clothes washer and dryer. An iron and ironing board, vacuum, mop and broom are available.



Each of the three bedrooms is street facing and furnished with queen size beds with superior quality mattresses. Professionally laundered sheets, comforters, pillows and pillowcases are provided to you, as well as bath towels for each guest. The flat has one full en-suite bathroom and one bathroom accessible via the hallway, both have showers, sinks and toilets. The bathroom is equipped with a hair dryer plus complementary toilet rolls, shampoo, shower gel and hand soap to start your stay.



Our guests’ safety is our top priority, which is why the flat is professionally cleaned and sanitized before each arrival. The apartment is heated throughout during the winter months. There is no air conditioning, but portable fans can be provided upon request, subject to availability.



Important Information and Policies

- Please inquire for more information about the cancellation policy.

- Check-in starts from 3:00PM. Late check-in fees may apply after 7:00PM (see below).

- Check-out is by 10:00AM.

- Damage Deposit : A refundable damage deposit of £800 must be paid via a payment link before arrival.

- Strictly NON-smoking.

- Pets Allowed (fees apply).

- The apartment is NOT suitable for parties, events and photoshoots and the maximum number of guests should never exceed 10 people.

- Please note a noise monitoring device is installed at the property entrance for extra security and to ensure the peace of the property. This device is not located in any sleeping area or bathroom.

- Please note for reservations valued over £1000, guests may be required to pay via an alternative payment method such as credit link or bank transfer for security and banking purposes.



Guest Access:

Free and fast Wi-Fi connection, information on London and restaurant recommendations, sheets, towels, soaps and much more.



The Neighborhood:

About the Soho-Fitzrovia London Location:

The dynamic Fitzrovia and Soho area and Charlotte Street are known for its array of dining options, classic pubs, art galleries, speciality shops and historic buildings. It is just minutes from the British Museum where you can visit a vast collection of artefacts and art from around the world. The neighbourhood is home to endless opportunities for culture, food, drink, arts and live entertainment in London. You can easily explore one of London’s distinct neighbourhoods by foot, including Chinatown, Covent Garden or Piccadilly Circus. In the mood for some live theatre? Walk to the West End district where you will a countless number of theatres playing the hottest musicals and comedy acts. No trip to London would be complete without a visit to the lively Camdentown neighbourhood, where you will find shopping opportunities galore. Allow your taste buds to take a trip around the world by visiting the Camden international market where you will find scrumptious treats from countries from all over the globe. Within walking distance from the London Underground Station Tottenham Court Road OR Goodge Street (Central and Northern Lines), you can easily access the other areas of London, including Mayfair and Hyde Park, Kensington Palace and Gardens, Harrods department store, Big Ben and the Houses of Parliament, Buckingham Palace and the Changing of the Guard, the London Eye, the Tower of London, Westminster Abbey, Trafalgar Square or Saint Paul’s Cathedral. These stations also create easy links to reach London’s Heathrow, Gatwick or Luton Airports.



Getting Around:

Nearest Underground Station: Tottenham Court Road OR Goodge Street (Central and Northern Lines)



Other Things to Note:

A baby bed can be provided upon request for an additional fee of £50 for your stay. A baby chair can be provided for £50. Both can be provided for £70. Please inquire once your reservation is confirmed. Wi-Fi may occasionally be unstable due to connectivity issues affecting the entire area or due to the service provider.



*The property may vary slightly from the photos due to recent renovations, furniture rearrangements or other. This will be indicated in the description or photos when possible.



*In the instance that you you will NOT be doing a self check-in and a member of our Welcoming Team must meet you to provide the keys: if you arrive between 7:00PM and 10:00PM there will be a £50 late check-in fee. After 10:00PM there will be a £90 check-in fee. This fee is only payable in cash in local currency. Kindly give notice via SMS or email if you will be delayed and unable to check in at your pre-arranged time. Our Welcoming Assistant will wait for you at the meeting point.



Management reserves the right to enter the property for purposes of inspection, maintenance, cleaning, or to show the unit to potential tenants. The Guest must allow Management or their representative (including workmen), with reasonable notice, access to the property at any reasonable time during their stay (except in an emergency or if a problem needs sorting out quickly and they cannot be contacted. In these urgent situations, Management can enter the property without giving prior notice). The Management has the additional right to conduct viewings of the property between the hours of 8:00 and 19:00. If any personal items are left behind, we will do our best to assist with their return or arrange a pick-up, but any associated costs or service fees will be the guest’s responsibility.



Interaction with Guests:

You will have the property all to yourself during your stay. We are available by email phone should you require assistance during your stay.

Ajoutez des dates pour connaître les prix

Services et équipements

Cuisine
Lave-linge
Sèche-linge
Animaux de compagnie acceptés
Wi-Fi haut débit gratuit

Hébergements similaires

Règlement intérieur

Arrivée après 15 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie autorisés : poids inférieur à 25 kg par animal (maximum un animal au total)
Charge may apply
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Fumeurs/non-fumeurs

Hébergement non-fumeurs
All guests must submit a copy of their ID in advance for verification purposes. This cannot be done on-site. The ID must be received before check-i...

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les espèces
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement n'était équipé d'aucun détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Londres

Cet appartement vous donne rendez-vous à Londres, plus précisément dans le centre-ville. Si les célèbres British Museum et Marble Arch figurent parmi les immanquables, les non moins sympathiques Grande roue London Eye et Musée de cire Madame Tussauds comptent parmi les attractions les plus populaires des environs. Consultez l'affiche de l'emblématique Royal Albert Hall et prévoyez du temps pour passer par l'agréable Zoo de Londres, attraction prisée des environs.
Carte
London, England

À proximité

  • Tottenham Court Road - 1 min à pied - 0.1 km
  • University College London - 3 min à pied - 0.3 km
  • University of London - 6 min à pied - 0.5 km
  • Russell Square - 7 min à pied - 0.7 km
  • British Museum - 9 min à pied - 0.8 km

Comment se déplacer

  • Station de métro Goodge Street - 1 min à pied
  • Gare de Tottenham Court Road - 7 min à pied
  • Aéroport de Londres London City (LCY) - 44 min en voiture

Restaurants

  • ‪Costa Coffee - ‬1 min à pied
  • ‪Italia Uno - ‬3 min à pied
  • ‪Blank Street Coffee - ‬3 min à pied
  • ‪Icco - ‬3 min à pied
  • ‪KFC - ‬1 min à pied

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, cet hébergement accepte les animaux de compagnie (max. 1) ne dépassant pas 25 kg chacun.Des restrictions peuvent s'appliquer, veuillez contacter l'hébergement pour plus de détails.

Combien coûte un séjour dans l’hébergement JOLI APPARTEMENT 3BR AU COEUR DE FITZROVIA - SOHO  ?

À partir du 12 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement JOLI APPARTEMENT 3BR AU COEUR DE FITZROVIA - SOHO le 29 juin 2026 commencent à 753 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Quelle est l'heure d'arrivée à l'hébergement JOLI APPARTEMENT 3BR AU COEUR DE FITZROVIA - SOHO ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement JOLI APPARTEMENT 3BR AU COEUR DE FITZROVIA - SOHO ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Centre-ville de Londres - Cet appartement se trouve à moins de 10 minutes de marche des sites suivants : Tottenham Court Road et Russell Square. British Museum et Regent's Park se trouvent également à moins de 15 minutes de là. Station de métro Goodge Street n'est qu'à 2 minutes à pied et Station de métro Warren Street est à moins de 6 minutes.

Avis

8,0

Très bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 13 avis sur 25.
Note des voyageurs de 8 (Bien), d’après 5 avis sur 25.
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 25.
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 25.
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 25.

9,0/10

Propreté

7,8/10

Arrivée

8,0/10

Communication

10/10

Emplacement

8,8/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Andi O.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
What a fabulous location. We loved the immediate area and it was also easy to access buses or the tube to explore other parts of London. The apartment was clean and very comfortable. It easily accommodated the 4 of us. We did not want to leave and hope to return again soon! We would absolutely rent this apartment again. Thank you!
Séjour de 7 nuits en septembre 2025
Réponse de VrboOwner le 10 oct. 2025
Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the location and found the apartment clean, comfortable, and convenient for exploring London. It’s lovely to know it suited your group so well. We’d be thrilled to welcome you back on your next visit. Thank you again for staying with us!
Avis vérifié

10/10 Excellent

Melinda E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay in Fitzrovia

Very nice apartment! Amazing location and neighborhood!!
Séjour de 5 nuits en juin 2023
Réponse de VrboOwner le 1 août 2023
Thank you for taking the time to submit a review. We are glad you enjoyed the location of the apartment, as well as its spacious layout and amenities. We hope you'll be in touch the next time you come to London or Paris, as it would be a pleasure to host you again and provide you with a special rate for returning guests. Best wishes until then.
Avis vérifié

10/10 Excellent

Laura G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great location

Pretty corner apartment- close to restaurants and theaters.
Séjour de 4 nuits en septembre 2023
Réponse de VrboOwner le 17 oct. 2023
Thank you for the nice review. We are glad you enjoyed the unbeatable location of the apartment and we hope you were able to see all the places you wanted to visit. We hope you'll be in touch for a future visit to London or Paris. Cheers until next time!
Avis vérifié

10/10 Excellent

Joshua S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect !

Very nice place, would definitely recommend!
Séjour de 2 nuits en juillet 2020
Réponse de VrboOwner le 20 juil. 2020
It was our pleasure to share our home with a fantastic group of people. Please come again, you are always welcome!
Avis vérifié

2/10 Horrible

Nancy M.

Les points forts : Arrivée
Les points faibles : Propreté, communication, exactitude de l’annonce
There was mold in the showers, the entance way was dirty, the carpet in the stairs leading to the unit was loose and presented a tripping hazard.
Séjour de 3 nuits en décembre 2025
Réponse de VrboOwner le 13 janv. 2026
Thank you for your feedback. We’re very sorry to hear about the issues you encountered and take your comments seriously. We will address the cleanliness, maintenance, and safety concerns you mentioned to ensure a better experience for future guests. We appreciate you bringing this to our attention.
Avis vérifié

10/10 Excellent

Brandi and Alison S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great flat on great location

Flat was nice and location was even nicer! Walk to all sorts of restaurants, close Tube station, close to groceries, etc. only issue is there is a fair amount noise at night due to location.
Séjour de 7 nuits en juillet 2023
Réponse de VrboOwner le 17 août 2023
Thanks to you and your whole family for being such great guests. We appreciate the kind review and are glad you were able to spend a nice holiday together in Paris with our apartment. We appreciate you recommending the flat to family and friends and look forward to welcoming you back again soon. Please do be in touch so you can benefit from a special rate for returning guests! Merci beaucoup et à bientôt.
Avis vérifié

10/10 Excellent

colbey r.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay, great neighborhood

We had a great stay in this flat. The location is outstanding. I walked everywhere (somewhat to the chagrin of my family). We had some trouble with the WiFi, but the owner responded immediately with a new router. Would stay here again.
Séjour de 8 nuits en octobre 2021
Réponse de VrboOwner le 10 déc. 2021
Thank you for taking the time to submit a review. We are glad you enjoyed the location of the apartment, as well as its spacious layout and amenities. We hope you'll be in touch the next time you come to London or Paris, as it would be a pleasure to host you again and provide you with a special rate for returning guests. Best wishes until then.
Avis vérifié

10/10 Excellent

Andrew S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect Spot

Amazing apartment. Very clean and convenient. Excellent communication with the staff. No complaints!
Séjour de 3 nuits en décembre 2023
Réponse de VrboOwner le 6 avr. 2024
Thank you for submitting your feedback. We are glad you enjoyed the central location of the flat and hope you'll be in touch for a future visit! Take care and safe travels until then.
Avis vérifié

8/10 Bien

Lisa F.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce

Our stay

Fantastic location, very good layout for a family of five. Pleasing, unfussy interiors without being stark. We really liked it -- the only issue was the washer/dryer, which didn't work that well. Otherwise, excellent.
Séjour de 8 nuits en juillet 2022
Réponse de VrboOwner le 19 juin 2024
Thank you for your feedback! Since your visit, the flat has been recently renovated, and we've addressed the issues you mentioned. We hope to welcome you back soon!
Avis vérifié

10/10 Excellent

Tom L.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce

Nice spot in Fitzrovia

This was a very decent apartment in a good area. We enjoyed wandering Fitzrovia, which reminded us a little of Greenwich Village in NYC. The only problem, and it wasn't really a problem but more of an inconvenience, was retrieval and return of the keys, which took place at a little shop several blocks from the apartment. We enjoyed our stay.
Séjour de 4 nuits en mars 2024
Réponse de VrboOwner le 14 juin 2024
Thank you for your feedback! We're glad you enjoyed the apartment and exploring Fitzrovia. We apologize for the inconvenience with the key retrieval and return process. We'll work on making this smoother for future guests. We're pleased to hear you enjoyed your stay and hope to welcome you back soon!
Avis vérifié

8/10 Bien

Davna M.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce

Small but nice apartment

It was a small apartment but we had everything we needed. The master bathroom was tiny! Otherwise, everything was fine. I would rent it again. Great location.
Séjour de 13 nuits en février 2023
Réponse de VrboOwner le 11 avr. 2023
Thank you for taking the time to submit a review. We are glad you enjoyed the location of the apartment, as well as its spacious layout and amenities. We hope you'll be in touch the next time you come to London or Paris, as it would be a pleasure to host you again and provide you with a special rate for returning guests. Best wishes until then.
Avis vérifié

4/10 Médiocre

Craig O.

Les points forts : Propreté, emplacement, exactitude de l’annonce
Les points faibles : Communication

Great location. Very spacious.

The location is great. The accommodations were clean but the bathrooms were a bit dated and could use a refresh. The only negative is the amount of effort to get my security deposit back. It took more than 14 days to get a response for my request to refund the deposit and VRBO support was not helpful. While I did eventually get it back, it took way more effort than it was worth.
Séjour de 5 nuits en juin 2025
Réponse de VrboOwner le 9 juil. 2025
Thank you for your review and for highlighting the spaciousness and cleanliness of the apartment, as well as its great location — we're glad you enjoyed your stay overall. We sincerely apologize for the delay and inconvenience you experienced in retrieving your security deposit. We’re already in touch with Vrbo to ensure smoother processing in the future and to prevent this from happening again. Thank you again for staying with us, and we hope to welcome you back with an improved experience.
Avis vérifié

8/10 Bien

Gael Cornwell

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Super Soho apartment

Ideal location for our big girls get together. Rooms were clean and beds comfortable. There were 7 of us staying so the living space was a little crowded but it was just a base for our London trip. Just wish there had been enough crockery for our whole group and a few wine/champagne glasses would have been handy. Toasting the birthday girl with an assortment of pint glasses and mugs was amusing! Key pickup and drop off was very easy.
Séjour de 3 nuits en novembre 2022
Réponse de VrboOwner le 11 avr. 2023
Thanks to you and your company for being such great guests. We appreciate the kind review and are glad you were able to spend a nice holiday together in Paris with our apartment. We appreciate you recommending the flat to family and friends and look forward to welcoming you back again soon. Please do be in touch so you can benefit from a special rate for returning guests! Merci beaucoup et à bientôt.
Avis vérifié

6/10 Satisfaisant

Mary N.

Les points forts : Propreté, emplacement, exactitude de l’annonce
Les points faibles : Communication

Great location

Place itself is great. Rather noisy. Communication not good, took days to respond. Very late returning deposit. Not returned when promised.
Séjour de 3 nuits en février 2024
Réponse de VrboOwner le 14 juin 2024
Thank you for your review. While we can't control outside noise, we strive to provide a comfortable stay. We apologize for any delays in communication and returning the deposit. Please note that the damage deposit is returned automatically after checkout. For quicker assistance, you can always contact us via phone call.
Avis vérifié

8/10 Bien

Michelle O.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce

Great Location

Great Location! Walkable to many attractions, close to several tube stations and numerous shops, restaurants, and grocery stores. Clean, bright, sunny space with nice bathrooms and good kitchen facilities, great for our family of 5 with 3 teens. Instructions were provided for appliances, but it was tricky to figure out the washer/dryer. We had to pick up the keys at a different location that was a 10-15 min walk away, would have been more convenient to have the keys onsite in a lockbox, or have a combination to enter. The door lock was tricky to figure out but once we knew what to do it was fine. Although a couple of blocks off the main street there was a lot of outside noise that came through the windows, especially the trash truck that comes in the middle of the night. Over all a really nice place with ample space, very updated, great location. Would recommend without hesitation!
Séjour de 4 nuits en décembre 2023
Réponse de VrboOwner le 6 avr. 2024
Thank you so much for your detailed review and recommendation! We're thrilled to hear that our location served you well, making it easy for you and your family to explore the surroundings. We appreciate your feedback on the washer/dryer and understand that some appliances can be a bit tricky. We’ll look into providing clearer instructions or perhaps a quick tutorial video to help our guests in the future. We apologize for any inconvenience caused by the door lock and the external noise, especially from the trash collection service. We’ll review the insulation of our windows to see if there’s a way to minimize street noise, ensuring a more peaceful night's rest. Your feedback is invaluable to us as we strive to improve our guests' experiences. We're delighted you found the place to your liking and spacious enough for your family. We look forward to the opportunity to welcome you back on your next visit!
Avis vérifié

10/10 Excellent

C M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Affordable 3 bedroom

I travelled with family and needed an affordable 3 bedroom; the layout of the flat is really nice, complete with balcony. Also great location; close to a drugstore and 3 different grocery stores and 1/2 hour by underground to any and all tourist attractions. HOUST was really good about communicating immediately; they brought us an extra set of keys in a timely manner! Only 2 minor complaints: the TV only works for apps with YOUR login and password. We couldn’t watch BBC news or any local TV stations. That’s a bit deceptive in the on-line description. Also one of the bedrooms is lacking window drapery; in June the sun goes down around 10 pm and comes up at 5 am. For any jet lagged traveler from overseas, it’s nice to keep the sun out! I would gladly stay here again!
Séjour de 4 nuits en juin 2023
Réponse de VrboOwner le 24 juin 2023
Thank you for the nice review. We are glad you enjoyed the unbeatable location of the apartment and we hope you were able to see all the places you wanted to visit. We hope you'll be in touch for a future visit to London or Paris so you may benefit from our discounted rates for our returning guests. Cheers until next time!
Avis vérifié

2/10 Horrible

Amie G.

Les points forts : Propreté et emplacement
Les points faibles : Arrivée, communication, exactitude de l’annonce

Property manager will not refund my 800 deposit

My family stayed at this lovely flat during our vacation to London in June 2022. The vendor had me change deposit providers at the last minute after I paid through Paypal, asked me to pay through Swikly. He informed me he would initiate a refund from Paypal but as of today, January 2023, I still have not received a refund of 600 pounds! I filed a complaint with both VRBO and Paypal. The vendor was agreeable to begin with but now the time has passed to file a dispute with my credit card. Very unfortunate because it is a lovely property in a good location!
Séjour de 4 nuits en juin 2022
Réponse de VrboOwner le 24 avr. 2024
Thank you for your patience with the delay in your damage deposit refund. We experienced some unforeseen technical issues that have now been resolved, and your refund has been successfully processed. We hope the comfort of the apartment and the prime location added to your experience. We value your feedback and look forward to hosting you again with a promise of even better service.
Avis vérifié

2/10 Horrible

Jacob H.

Les points forts : Arrivée et emplacement
Les points faibles : Communication

Avoid this one - they did not return my damage deposit

I've been using VRBO for years now, and this is the first negative experience I've had with a host. When booking, I was charged for a significant damage deposit that would be returned to me upon leaving (and no damage). We left the condo as planned, with zero damage or issues, and have now had to follow up with the host at least five times, and have still not seen anything. Constantly, I get the message that "we are working hard to get you the damage deposit, thank you for your patience, etc.". I don't want to speculate as to why they haven't returned our cash to us, but this is disappointing to say the least. Avoid this host.
Séjour de 6 nuits en mai 2022
Réponse de VrboOwner le 24 avr. 2024
Thank you for your review, Jacob. We apologize for the inconvenience caused by the delay in returning your damage deposit. Due to technical difficulties, the process was slower than usual but has been sorted out. We're glad you chose our apartment and hope you enjoyed the amenities and the location. We appreciate your understanding and hope to have the opportunity to welcome you back.
Avis vérifié

10/10 Excellent

Isabella S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Tuvimos una estancia maravillosa en este apartamento y realmente apreciamos su excelente ubicación: a solo un minuto de la estación Goodge Street, con fácil acceso al metro y a las paradas de autobús, y cerca de innumerables restaurantes y supermercados. Chinatown también está muy cerca, lo que hace muy conveniente disfrutar de buena comida. El vecindario se sentía seguro y agradable para pasear.El apartamento en sí es espacioso, limpio y muy bien equipado. La cocina es uno de sus puntos fuertes, equipada con electrodomésticos de alta calidad, incluyendo horno, microondas, lavavajillas y lavadora. La distribución es ideal para grupos, con tres dormitorios dobles, un sofá cama doble en el salón y dos baños funcionales (uno en suite).El personal fue atento, y la organización general del apartamento hizo que nuestra estancia fuera cómoda y agradable.
Séjour de 1 nuit en août 2025
Réponse de VrboOwner le 13 août 2025
¡Gracias por sus amables palabras! Nos alegra saber que disfrutaron su visita.
Avis vérifié

10/10 Excellent

Camille D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Tout à fait génial

C'était un bel appartement moderne dans un quartier agréable plein de restaurants et de pubs. L'emplacement était parfait près de l'arrêt Goodge sur la Northern Line. C'était très pratique pour se déplacer dans Londres.
Séjour de 1 nuit en octobre 2024
Réponse de VrboOwner le 20 nov. 2024
Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié l'appartement moderne et son emplacement idéal. C'est un plaisir de savoir que vous avez trouvé le quartier agréable et pratique pour vos déplacements à Londres. Au plaisir de vous accueillir à nouveau !
Avis vérifié

10/10 Excellent

Matt K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay!

Easy all the way around. Close to plenty of options for food and transport. Thanks!
Séjour de 5 nuits en août 2022
Réponse de VrboOwner le 11 avr. 2023
Thank you for the nice review. We are glad you enjoyed the unbeatable location of the apartment and we hope you were able to see all the places you wanted to visit. We hope you'll be in touch for a future visit to London or Paris so you may benefit from our discounted rates for our returning guests. Cheers until next time!
Avis vérifié

6/10 Satisfaisant

Brendan D.

Les points forts : Communication et emplacement
Les points faibles : Propreté

Expensive Apt with disgusting floors

We had high hopes for this apt. We paid over 900 GBP for two nights and while all seemed fine, my mother's phone slid under her bed on the second night. Upon retrieving it, we were met with a sanitary pad in tow. I proceeded to look under the bed and was shocked to see a disgusting amount of dirt, used masks, old toothbrushes, and food under EVERY bed. Underneath the beds clearly haven't been cleaned in a LONG time and frankly, in the time coming out of Covid, cleanliness of an expensive apt in Soho is the LEAST we should have expected. To make matters worse, the host was unwilling to refund the cleaning fee, which is all we requested. Avoid this Apt and go stay at the Travel Lodge (which will be cleaner).
Séjour de 2 nuits en mai 2022
Réponse de VrboOwner le 19 juin 2024
Thank you for your feedback! Since your visit, the flat has been recently renovated, and we've addressed the issues you mentioned. We hope to welcome you back soon!
Avis vérifié

10/10 Excellent

Deborah L.

Les points forts : Propreté, emplacement, exactitude de l’annonce

Check in

Overall property was as advertised. Check in was difficult, the key wasn’t right around the corner. We had to walk close to a mile to pick up the key from a store then walk back to flat. It was difficult with luggage and after traveling all night. Otherwise great place in the heart of everything.
Séjour de 9 nuits en avril 2022
Réponse de VrboOwner le 11 avr. 2023
Thank you for submitting your feedback. We are glad you enjoyed the central location of the flat and hope you'll be in touch for a future visit! Take care and safe travels until then.
Avis vérifié

8/10 Bien

Brian J.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce

Great location and great a accommodations

Very easy process…..
Séjour de 5 nuits en novembre 2021
Réponse de VrboOwner le 24 avr. 2024
Thank you for sharing your experience! We're so pleased you enjoyed your stay and the amenities.
Avis vérifié

4/10 Médiocre

Erin D.

Les points forts : Propreté, communication, emplacement
Les points faibles : Exactitude de l’annonce
Séjour de 6 nuits en septembre 2025
Réponse de VrboOwner le 30 oct. 2025
We’re sorry to see you weren’t fully satisfied with your stay. If there’s anything specific we can improve, we’d really appreciate your feedback to help us enhance the experience for future guests.

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