Chalet·Hôte professionnel

Location de vacances très pratique-Theater Internet System-Gameroom- sans fil gratuit

Galerie photos de l’hébergement Location de vacances très pratique-Theater Internet System-Gameroom- sans fil gratuit

Une cabane en bois à deux étages, dotée d’un balcon à chaque niveau, et entourée d’une végétation luxuriante.
Vidéo de l’hébergement
Un coin repas en bois avec une grande table ronde, des chaises et des lampes suspendues.
Une cuisine avec des meubles en bois, un îlot central doté de tabourets, des appareils électroménagers en acier inoxydable et un dosseret carrelé.
Une cuisine dotée d’une cheminée en pierre, d’un plafond en bois et d’un grand îlot central avec un évier.

Avis voyageurs

8,2 sur 10
Très bien

Points forts

  • Mode amusement activé
    L’un des rares hébergements à disposer d’une table de billard sur place.
  • Emplacement central
    Avec cet emplacement pratique, vous n’êtes jamais bien loin de l’endroit où vous devez vous rendre.
3 chambres3 salles de bain10 personnes

Équipements populaires

  • Piscine commune partagée
  • Bain à remous sur place
  • Parking sur place
  • Animaux de compagnie acceptés
  • Lave-linge
  • Climatisation

Découvrir la zone

Afficher la carte
Pigeon Forge, TN
  • Place, Pigeon Forge Community Center
    ‪3 min en voiture‬
  • Place, Paula Deen's Lumberjack Feud Supper Show
    ‪4 min en voiture‬
  • Place, Wear Farm City Park
    ‪4 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪54 min en voiture‬

Où vous dormirez

3 chambres (10 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

2 grands lits

Chambre 4

1 canapé-lit (double)

Chambre 5

1 canapé-lit (double)

3 salles de bain

Salle de bain 1

Salle de bain 2

Salle de bain 3

Espaces

Terrasse en bois ou patio
Balcon
Salle à manger
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Location de vacances très pratique-Theater Internet System-Gameroom- sans fil gratuit

Pigeon Forge Two Bedroom- Woodridge Chalet Rental- de 1. 5 miles au large de la promenade principale. Ce Pigeon Forge Chalet a tout à offrir. Ce chalet de deux chambres comprend 2 très grands lits et écrans plats dans la chambre à coucher. Il y a 2 canapés-lits une dans le salon et un dans la région de cinéma. Il y a une piscine piscine tourbillon intérieur dans la chambre principale. Profitez de la salle de jeu de niveau inférieur qui dispose d'un coin salon, film zone de théâtre, et une table de billard pour le divertissement. Il y a un bain à remous extérieur sur la véranda couverte. Il y a une zone de salon avec une télévision à écran plat et d'une cuisine entièrement équipée. Il y a une salle à manger qui peut accueillir 6. Non-fumeur 8. Les chiens sont les bienvenus. Doit peser 35 livres ou moins. Des frais s'appliquent. Doit suivre les politiques de Fireside Chalets concernant les animaux de compagnie.

Ajoutez des dates pour connaître les prix

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Pigeon Forge
  • Bain à remous
  • Lave-linge
  • Sèche-linge
  • Climatisation
9.4 sur 10, Exceptionnel, (52 avis)
1 mile from Pigeon Forge, outdoor Fireplace Outdoor pool access-game room & More

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 1021753vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Pigeon Forge

À Pigeon Forge, ce chalet vous promet de passer un séjour exceptionnel. Si les célèbres Titanic Museum (musée sur le thème du Titanic) et Hatfield and McCoy Dinner Show sont des hauts lieux culturels, les non moins sympathiques Dollywood's Splash Country et Dollywood (parc à thème) comptent parmi les attractions les plus populaires des environs. Lors de votre séjour, ne manquez pas les incontournables Hôtel Wilderness at the Smokies et Parc à thème Anakeesta.
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Carte
Pigeon Forge, TN

À proximité

  • Centre de loisirs Island at Pigeon Forge - 3 min en voiture - 1.7 km
  • Pigeon Forge Community Center - 3 min en voiture - 1.7 km
  • Paula Deen's Lumberjack Feud Supper Show - 4 min en voiture - 2.0 km
  • Wear Farm City Park - 4 min en voiture - 2.0 km
  • Parc des expositions LeConte Center at Pigeon Forge - 4 min en voiture - 2.7 km

Comment se déplacer

  • Aéroport de Knoxville McGhee Tyson (TYS) - 56 min en voiture

Restaurants

  • ‪Margaritaville Island Hotel - ‬5 min en voiture
  • ‪Paula Deen's Family Kitchen - ‬5 min en voiture
  • ‪Margaritaville - ‬5 min en voiture
  • ‪Timberwood Grill - ‬5 min en voiture
  • ‪Pirates Voyage Dinner & Show - ‬5 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Location de vacances très pratique-Theater Internet System-Gameroom- sans fil gratuit ?

À partir du 22 sept. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Location de vacances très pratique-Theater Internet System-Gameroom- sans fil gratuit le 27 sept. 2026 commencent à 554 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Location de vacances très pratique-Theater Internet System-Gameroom- sans fil gratuit ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Location de vacances très pratique-Theater Internet System-Gameroom- sans fil gratuit ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Vos vacances à Pigeon Forge commencent ici ! Ce chalet se trouve à moins de 5 km de Pigeon Forge Community Center, Centre de loisirs Island at Pigeon Forge et Parc des expositions LeConte Center at Pigeon Forge. Titanic Museum (musée sur le thème du Titanic) est à 3,8 km de distance.

Avis

8,2

Très bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
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Note des voyageurs de 10 (Excellent), d’après 22 avis sur 49.
Note des voyageurs de 8 (Bien), d’après 16 avis sur 49.
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 49.
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 49.
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 49.

7,8/10

Propreté

9,4/10

Arrivée

9,2/10

Communication

9,2/10

Emplacement

8,6/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 Bien

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Overall, would stay here again. It was very spacious, ideal for large groups of big families. The pool and hot tub was nice. I loved having the washer a dryer. They provided 1 laundry detergent, 2 dishwasher pods, dish soap, linens, toilet paper, paper towels, and 1 trash bag. For longer stays, you would need more. The only negatives were there was a large amount of dust and debris on the table in the living room beside the steps. It looked like maybe the cleaning lady had swept the upstairs and the pile was swept over the ledge landing on that table. The middle floor king matress was not great. I have degenerative disc disease and it was really hard on my back. We had some issues with the lock when we arrived (our fault. Not the property). They were very sweet and helpful on the phone. Communication was great! Office staff is wonderful.
Séjour de 2 nuits en août 2026
Réponse de VrboOwner le 2 sept. 2026
Thank you for your review! We’re glad you enjoyed the spacious cabin, pool, hot tub, and amenities, and we especially appreciate your kind words about our office staff and communication. We appreciate your feedback regarding the areas that could have made your stay even better. We’re happy to hear you would stay with us again and look forward to welcoming you again in the future!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

RELAXING GETAWAY

NICE PLACE
Séjour de 4 nuits en août 2022
Réponse de VrboOwner le 6 sept. 2022
Thank you for sharing your rating and we do hope to welcome you again.
Avis vérifié

10/10 Excellent

Family Vacation

We loved the house. It was perfect for our family.
Séjour de 3 nuits en mars 2018
Réponse de VrboOwner le 22 mars 2020
Thank you for taking the time to share your experience. We appreciate you staying with us and look forward to welcoming you again in the future.
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing Stay

We love this property and all it had to offer. Very spacious, with all the necessities we needed. We will definitely use again.
Séjour de 2 nuits en février 2021
Réponse de VrboOwner le 26 mars 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great family getaway!

We had a great time in the cabin. My grandchildren especially enjoyed the downstairs movie room, which kept them occupied at night!! Would highly recommend, everything was wonderful.
Séjour de 3 nuits en août 2020
Réponse de VrboOwner le 24 août 2020
We are so glad that you enjoyed the cabin with your family. We do appreciate you staying with us and look forward to welcoming you again in the future.
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Love the location

I love the location was very quiet and close to everything. The only downside were the beds. Mattresses could use replacing. The beds were very uncomfortable besides that everything was wonderful!
Séjour de 3 nuits en juin 2025
Réponse de VrboOwner le 18 juil. 2025
Thank you for letting us know about your stay. Your feedback is important to us and we appreciate your suggestions for the property. We are glad that you enjoyed your stay and do hope to welcome you again in the future.
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Very close to the main strip but definitely secluded, giving the mountain cabin vibe. Place was very clean. Some improvements would be nice (leaks in shower ceiling, finish painting deck, etc.) but would not be dealbreakers.I'd rent this chalet again.
Séjour de 3 nuits en août 2025
Réponse de VrboOwner le 22 sept. 2025
Thank you for your thoughtful review. We’re so glad to hear that you enjoyed the convenient location—close to the main strip yet still secluded enough to provide that mountain cabin vibe. It’s also wonderful to know the chalet was very clean and that you would choose to stay again. We appreciate your helpful notes regarding the shower ceiling and the deck. These items have been shared with our maintenance team for review. Guest feedback like yours is invaluable as it helps us ensure our cabins remain well cared for and continue to provide a great experience. We truly appreciate you choosing Fireside Chalets and look forward to welcoming you back for another Smoky Mountain getaway.
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Loved loved loved it!!

The house was beautiful 😍 we loved the view from the little balcony. It felt like home. Hated to have to leave.
Séjour de 2 nuits en mars 2021
Réponse de VrboOwner le 12 avr. 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Spring break 2022

As pictured.
Séjour de 5 nuits en avril 2022
Réponse de VrboOwner le 26 mai 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

My ok stay

The basement has fleas no swimming pool the hottuub was nasty the air conditioner went out
Séjour de 3 nuits en mai 2024
Réponse de VrboOwner le 10 juin 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We would be happy to send a pest control company out and also for the air conditioner. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

2/10 Horrible

Les points forts : Communication et emplacement
Les points faibles : Propreté, arrivée, exactitude de l’annonce

Not as expected

Dirty upon arrival. No toilet paper. Beds are terrible. Location is good.
Séjour de 3 nuits en mars 2025
Réponse de VrboOwner le 14 avr. 2025
Thank you for taking the time to share your experience. We do want to make sure in the future, you please feel free to call our office. We would be happy to find different accommodations or resolve any issues that may need addressed. We do appreciate you staying with us and hope to welcome you to the Great Smoky Mountains again.
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice but needed a little TLC

The cabin is very nice and spacious, the amenities were as described. Could use a little TCLC, the carpet upstairs had a lot of stains and and the hot tub cover needs replaced as it is falling apart. But overall a very nice cabin.
Séjour de 4 nuits en décembre 2022
Avis vérifié

4/10 Médiocre

Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté et exactitude de l’annonce
Cabin was not very clean. But the worst thing is the beds were so old they squeaked so load if you moved it woke you up and very uncomfortable. Dishes was in the dishwasher. Fireplace didn’t work. Advertised jacuzzi that was cabled shut. Opened the couches into beds and they were gross had to vacuum and clean them before anyone could sleep in them. We did call the office because h ill was out of gas and they did send someone quickly.
Séjour de 2 nuits en novembre 2025
Réponse de VrboOwner le 9 déc. 2025
Thank you for taking the time to share your feedback. We are very sorry to hear that several aspects of your stay did not meet expectations, as this is not the experience we strive to provide for our guests. Your comments regarding cleanliness, bedding, and maintenance have been shared with our housekeeping and management teams for immediate review. We do appreciate you contacting our office during your stay about the propane, and we’re glad we were able to have someone out quickly to assist. We also want to remind you of our Satisfaction Pledge, which ensures that if any concerns arise during a stay, our team is here to address them promptly so we can make things as comfortable as possible. Thank you again for bringing these matters to our attention. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.
Avis vérifié

6/10 Satisfaisant

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

close to town

found several places that needed to be cleaned. downstairs bathroom on the side had lots of hair stuck to it, drawer under the stove had lots of dust, and mouse poop. we loved everything else
Séjour de 3 nuits en septembre 2022
Réponse de VrboOwner le 11 oct. 2022
Thank you for taking the time to share your experience. We do want to make sure in the future, you please feel free to call our office. We would be happy to find different accommodations or resolve any issues that may need addressed. We do appreciate you staying with us and hope to welcome you to the Great Smoky Mountains again.
Avis vérifié

8/10 Bien

Les points forts : Arrivée, communication, exactitude de l’annonce

Lots of room; close to town

We enjoyed our time here. There was plenty of room and it was clean, but it could use a good deep clean. Lots of dust but not dirty. Loved that it was pet friendly but if your pet is used to grass, you have quite a hike to the nearest grass. So plan accordingly. The pool table, hot tub and theatre area were great amenities. We spent lots of family time enjoying them. We also enjoyed the community pool! It was clean and the community is well maintained.
Séjour de 4 nuits en août 2019
Réponse de VrboOwner le 22 mars 2020
Thank you for taking the time to share your experience. We are so glad that your family enjoyed the amenities of Mountainside. We do appreciate your feedback and will get that addressed. If at any point in the future, while staying with us, you notice anything that needs our attention please let us know. We would be happy to assist you. Thank you, again, for staying with us and we look forward to welcoming you again in the future.
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Enjoyed our stay

We are a family of 5 and the cabin was very big for our family with 3 levels of space. The couch even pulls out into a bed as well. The cabin was very clean and the kids enjoyed the hot tub and pool table. We could never figure out how to work the TV in the movie theater room so that was a bummer but overall the stay was great. I would recommend to large families to bring some extra plates, cups, and silverware because there was not a lot there and there was not a lot of cooking supplies such as a large skillet since there was only small skillets there. There was also not any cleaning supplies other than dish soap and dishwasher detergent. The view was very pretty and the location was really close to everything in pigeon forge. You can see the Ferris wheel from our cabin.
Séjour de 5 nuits en mars 2025
Réponse de VrboOwner le 11 avr. 2025
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.
Avis vérifié

8/10 Bien

Les points forts : Propreté et arrivée

Nice Home in the Woods, but close to Parkway

My wife and I rented this house to spend a weekend with my son and his fiancé to celebrate his birthday. From the pictures, the house looked very remote. It is not. It is very close to the Parkway, and because a car show was in town, we heard a lot of noise. The interior of the house was very nice and met our needs. We did struggle to get the downstairs TV that is part of the home theatre to connect to the internet. The hot tub was enjoyed by all. And we had a peacock come and visit the house several times.
Séjour de 2 nuits en octobre 2024
Réponse de VrboOwner le 28 oct. 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Morning side cabin!!

The experience was good, but the kitchen at the place needs to be better equipped with things!! Had to buy kitchen hand towels and dish clothes!! All the screen-storm doors are tore up!! The upstairs bathroom toilet seat is broke!! Not a bad place,but needs some maintenance done!!
Séjour de 7 nuits en mai 2022
Réponse de VrboOwner le 20 juin 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great location. Needs new pots and mattresses

The pros were: The cabin is in a great location, very convenient to the island and Skyliner diner, and other things that we visited, including Dollywood and Parrot Mtn. It was also pet friendly, which is sometimes hard to find. The cons were: The cabin definitely needs new mattresses and pillows. They were very uncomfortable. It also needs new pots and pans. Most of the Teflon is scraped off of the skillet so we ended up going out to buy our own so we could cook. We also couldn't get the TV in the theater room to connect to anything. The fireside chalet staff was very responsive anytime we called with a question, and they tried to be helpful.
Séjour de 2 nuits en mai 2024
Réponse de VrboOwner le 23 mai 2024
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

6/10 Satisfaisant

Les points forts : Arrivée et communication

Just ok

I do feel like I overpaid for this property. No mountain views or any views at all!! Very old looking. Beds were ok. Upstairs carpet dirty! Hot tub dirty and old. outside of property, decks etc were filthy. dust, debris and cobwebs everywhere. Door handle kept falling. I honestly feel like the price was not worth the stay. Have definitely been to better cabins/chalets. My kids were feeling blah so we kept on going out to the attractions. pool was nice! and being closed to the attractions was also nice.
Séjour de 3 nuits en juillet 2022
Réponse de VrboOwner le 21 juil. 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the pool and location of the cabin. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. We are so sorry for any inconvenience you experienced. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

8/10 Bien

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté

Overall Cute and Accommodating

We left a night earlier. My daughter was being bit by fleas and not from my dogs who were just at the vet prior . Upstairs bedroom had dog hair and dust all under the bed . The floors on the main floor had to be never cleaned considered I spilled something and used cleaner and a paper towel and it was black upon clean up. Grossed out by that I sprayed another spot and whipped it and my towel was very dirty again.Toilet on main floor ran for long period of time , so I shut it off at one point ! Refrigerator was very noisy also .
Séjour de 5 nuits en août 2024
Réponse de VrboOwner le 26 août 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We were unaware you had ran into anything like this, but we will inspect that cabin for the items you noticed. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

8/10 Bien

Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Communication

Family Cabin Trip Vacation

My experience renting the property was “okay” booking the property was very easy and the customer service reps at Fireside Chalet were nice and attentive however I had a few issues with my cabin of which I reported to the Fireside reps and was told the property manager would be calling me to follow up however I heard from no one. The cabin and the neighborhood was beautiful. The cabin was NOT the cleanest. Dog poop was on the porch area under the chair. There were stains in the carpet of the upstairs master bedroom, the beds were very hard- not the most comfortable. Linen was left in the dryer from the previous renter, there were burn holes in the dining room table. In the basement level where the movie lounging section was there were couch covers on the couches and they were filthy. Things we did enjoy was the cabin look and feel. The entertainment like the pool table and hot tub the entire family enjoyed. We liked the space of the cabin just the right size to fit 8 ppl comfortablely. The amenities were up to date and looked nice. Overall we really enjoyed our family vacation we just wished the cabin was cleaned properly before we arrived.
Séjour de 3 nuits en décembre 2022
Réponse de VrboOwner le 28 févr. 2023
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are so very sorry that you did not hear from a representative. We did look up our notices and did not see any and we are so very sorry. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

6/10 Satisfaisant

Les points forts : Arrivée, emplacement, exactitude de l’annonce

Cleaning is very lacking!!!! Almost nonexistent

The property has a great location. It is a very crowded and busy neighborhood and area but this house is at the end of the drive and has an amazing view! It is definitely adequate sized for a family of 6 or even 8 and lots of places to sleep. The lay out of the house is very odd, the newest and very nice shower and jacuzzi tub are on the lower level with the movie/game room and the kids bunk bed. On a terrible note!!!! The hot tub was completely disgusting! My children were all about to get in it, and we didn’t really notice anything except that it wasn’t warm enough. So we turned up the temperature and in a little while the kids went and got in. It wasn’t until night #2 that we adults were fixing to get in and when we removed the cover……. it smelled like very nasty, old, moldy and rotten water that had never been cleaned! It was completely horrible and the fact that I had Legionnaires only 3 years ago from a dirty hot tub scared me tremendously. I will be watching my children very closely to make sure they don’t become ill!!! Also, again the cleaners, the amount of dirt, dust and debris was insane. Under the furniture, on top of furniture and appliances and definitely on light fixtures and fans etc… The porches were covered in tree branches and limbs, and even cat feces. Oh, and don’t forget extra blankets if you want to stay warm. Now I am very easy going and can’t recall ever giving a bad review, and I likely would not have said a word about anything. But the condition of the hot tub was ridiculous, disgusting and completely unacceptable!
Séjour de 2 nuits en février 2023
Réponse de VrboOwner le 24 mars 2023
Thank you for taking the time to share your experience. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. We offer our guests a satisfaction pledge If the cabin you have reserved will not accommodate your needs or something needs addressed, we will be glad to see what other options we have available or if we can fix your concerns. Fireside Chalets has this 2 hour timeline from the initial check-in to address any concerns. Any issues that arise during your stay that do not fall within this guarantee should be reported to the office immediately for resolution. We wish that you would have contacted us during your stay so we could address your concerns. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

6/10 Satisfaisant

Les points forts : Emplacement
Les points faibles : Propreté et arrivée

Good but HORRIBLE

The subdivision was nice, close to the main parkway & easy to get to. Now to the issues. 1) The BEDS! The beds were AWFUL. The mattresses were SO loud that we could hear when someone got in the bed or turned over from the upstairs & vice versa. Definitely not comfortable or relaxing. The linens were clean but felt like cardboard. The extra blankets for the beds were dirty and had an odor. 2) The cabin was filthy. The porches were dirty and covered in leaves. The dishwasher was full of dishes. We called to complain & the office sent a cleaning crew back out. They did clean the floors but there was still dust everywhere. 3) The washing machine did not work. I put the above mentioned dirty blankets in the washing machine & it filled with water & wouldn’t do anything else. We had to call & they sent someone to look at it but it wasn’t working for the duration of our trip. Due to the washing machine not draining it was full of stinky, dirty water that caused an odor. The washing machine was between the main floor bedroom & bathroom so we had to deal with the stench for 5 more days . 4) The hot tub wasn’t working when we arrived. We had to call & they sent someone out to fix it. 5) There wasn’t sufficient space for everyone to sit in the living room. 6) The furniture in this cabin was in horrible condition. 7) Check in was at 4:00 but the cabin wasn’t ready. We were finally called around 5:30 to check in. When we called the office the staff (Robin) was very helpful & kind.
Séjour de 5 nuits en juin 2023
Réponse de VrboOwner le 26 juil. 2023
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
the girls in the office are amazing! the chalked is exactly as listed… convenient to the strip!
Séjour de 3 nuits en juin 2026

Qui vous reçoit ?

Vous êtes reçu par Reservation Specialist

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Quels sont les atouts de cet hébergement ?

Movie Theater, Pool Table, Hot Tub, 1 mile from downtown Pigeon Forge, walking distance to seasonal outdoor swimming pool, granite countertops, stainless steel appliances, gas fireplace, year-round electric fireplace, walk-in spa shower, whirlpool tub

Langues :

Anglais

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