Overall, it is a beautiful cabin in a great location. Only a few minutes away from the main road and all of the attractions. 5 min drive to The Island at Pigeon Forge. Gatlinburg was about a 20-minute drive.
Perfect for our family. 4 king-sized beds and 1 pullout couch in the living room.
Based on past reviews, it seems that there were some improvements from previous stays. Cleanliness, no complaints, it was pet friendly and satisfactory.
The TVs, game room, fireplace and hot tub worked fine. The cabin stayed cozy warm during the deep freeze even when temps dipped to below 0 Celsius.
The staff was professional and super courteous.
Cons
We understand the cold was unprecedented but we had no hot water for 3.5 daysof the 5 days. We were told the tankless water heater froze.
The dishwasher did not work during this time, due to the lack of hot water.
Ice maker did not work. We did have ice trays, but they were all severely cracked.
I agree with other reviews that storage for clothing was limited in rooms.
Pool Tabke was a nice touch, but only one pool stick had a usable tip, others were broken/missing
All in all, when focusing on what mattered most, we thoroughly enjoyed this place, location, and lifelong memories.
We would stay here again!