Nouvelle escapade à New Haven.

Thank you for your review. I’m glad you enjoyed the smooth check-in, the kitchen facilities, and the convenient location. I also appreciate your feedback about the unit being a bit cold on arrival, I’m happy we were able to resolve that promptly the next day and that you confirmed it was all sorted out. It was a pleasure hosting you, and you’re welcome back anytime.

Thank you for your kind review.

You're most welcome! I'm delighted to hear that you had a wonderful time staying at our place. Thank you for the kind words about your experience. If there's anything else you'd like to inquire about or require in future, please don't hesitate to reach out!🥇🎖️🥇

Thank you for your feedback! We're so glad you found the space bright, clean, and comfortable. Our goal is to provide the best experience for every guest. Regarding the bedding, we’ve since updated our setup to include top sheets on all beds to ensure added comfort and meet guest preferences. We appreciate you bringing this to our attention—it helps us improve! We look forward to welcoming future guests and continuing to provide a relaxing and enjoyable stay.

Thank you for taking the time to share such a detailed review. I really do appreciate it, especially the parts that point out where we missed the mark. I’m glad you found the pricing fair and the space comfortable overall. That said, I hear your concerns clearly, and a few of them shouldn’t have happened at all. The items you mentioned around supplies, dishware, and basic essentials… you’re right. Guests shouldn’t need to ask for those. That’s been addressed immediately. We’ve now restocked the unit properly and added a standard checklist to make sure every stay starts fully prepared. On the safety points, thank you for calling those out. The outlet by the single bed now has a safety cover installed, and the loose pot lights and towel bar have been fixed. Those are things I take seriously, especially with families in mind. Regarding the noise, I understand how that could affect your stay. It’s something I’m actively working on improving to make the space more comfortable going forward. As for the supplies being left upstairs, I can see how that wasn’t ideal after a long day. In hindsight, I should have made that easier for you. The home being on the market hasn’t changed our intention to provide a proper guest experience, but your feedback honestly highlighted gaps that needed attention. I appreciate you staying with us and for being straightforward. It helps more than you might think.

Hello Laure, Thanks for the 4 stars, sounds like we were this close to perfection! 😄 We’re glad you enjoyed your stay and appreciate your feedback. If there’s anything we can do to turn that 4 into a 5 next time, let us know, challenge accepted! Hope to welcome you back soon.

Hi Chris, Thank you for choosing to stay with us and for taking the time to leave a rating. I’m sorry to see we didn’t meet your expectations. Since no details were provided, I’d really appreciate any feedback you can share so I can address any issues and improve for future guests. Please feel free to message me directly—I’m committed to making things right. Regards.