6/10 Satisfaisant
Marina L.
16 juin 2025
Overall enjoyed our stay in Shellharbour and going to the Enchanted Forest Vivid walk. Good points about the accommodation* light and airy house. New carpet and new comfy furniture. Huge functional smart TV.* great entertaining area with an open plan between the kitchen, dining and lounge.* overall the house was cleaned well and was tidy.* close to beach, playground and shops* clean bed linen and most beds nicely made up.* toys for little children* nice surprises of beer and ice creams in fridge* great heating and cooling optionsPoints which we found average* no dishwasher * no basic cupboard condiments like salt and pepper, olive oil or any vinegars etc* bathroom towelling very poor. Thin and grey. Needs replacing. Worse than towels we use on our pups.* poor communication with managers and response to questions eg asking about early check in( still no reply) or late checkout.* no jiff or gumption under sink to scrub saucepans that all needed a good clean*One bed only made up with one lower sheet and no top sheet or blankets* bathroom and laundry cupboards in very poor condition* outdoor table covered in mould.* after booking we found very high service and cleaning fees added to our rental amount which brought the nightly rate to a very different price to what was advertised.



Marina L.
Séjour de 2 nuits en juin 2025