Vie de Luxe : Balcon en Hauteur à 3 km du Centre ATL

Hi Seirra, we’re glad you appreciated the easy check-in process, the homeowner’s quick responses, the rooftop space, and the lovely decor. We followed up with the homeowner after reading your review, and they wanted to clarify the following:– We wish you had reached out to us during your stay so we could’ve assisted right away. The neighborhood is located in the heart of the city, so occasional street noise can occur. While this is outside our control, we provide a map on the listing so guests can review the approximate location to make sure it fits their preferences before booking. There are two garages available for parking, as advertised, and if any neighboring cars ever block access, we’re happy to help.– We contacted you after your stay regarding the key return, and that’s when you mentioned finding a dirty blanket on the couch with a pillow left behind. Those are clean and intentionally left out for guest comfort, they're also visible in the listing photos. We responded immediately, as we take guest hygiene seriously. All linens and high-touch surfaces are thoroughly washed and sanitized between guests, and we never reuse unsterilized items. All dishes are run through the dishwasher, and our dedicated cleaning team takes great care to prepare the home for each stay.The homeowner and their team are committed to providing a top-notch guest experience, and we’re confident they'll continue hosting many happy visitors!