2/10 Horrible
Tricia
18 juin 2024
Outside the property was awesome itâs near everything, Westin staff were very friendly and great amenities⊠too bad we werenât able to use it because we have to deal with our rental.
The rental was HORRIBLE. The towel bowl has molds, vents in the bathroom has dust coming out and cup markings on the table. Thatâs just the icing on the cake.
The entire stay the so called âair conditioning as advertised wasnât working ⊠while the thermostat says Fan/ Auto Cool/Heat which is force air False Advertising.
It was scorching 76-80 degrees the whole time⊠they tried to fix it but didnât work.. They gave us FAN and offered more FAN⊠it was pathetic.
We have headaches, stress, and sleepless nights the whole stay because of heat. It was depressing⊠instead of a relaxing chill
Vacation this is what weâve experienced.
No one checked the rental before renting it⊠we have to change the thermostat battery on our first day thinking that was the issue⊠but it didnât work at all⊠itâs the whole unit.
The Maintenance Guy came but didnât do anythingâŠ. And also communicated the whole time with Mammoth Reservations but canât do anything until we leave..
Instead of spending time with family, sightseeing and etc⊠we have to deal with rental⊠emailing, calling⊠It was a DISASTER.
Tricia
Séjour de 3 nuits en juin 2024