À 5 km du parc national : Studio confortable à Grand Lake

Thank you for taking the time to share your review. We’re so glad to hear you had a good stay! In response to your comments, the homeowner would like to share the following:We appreciate your staying at our home and are grateful that you enjoyed your time, as we aim to provide a haven right next to the beautiful Rocky Mountains! Regarding your comments, we wanted to let you know that:- We have worked to reduce noise by installing a soundproof door, though, as is always the case with condos, occasional sounds from neighboring units can still occur. We always ask all condo owners to observe quiet hours to help maintain a peaceful environment.- We’ve made sure to list the unit very accurately regarding size and amenities, and ensured that the unit is priced accordingly—much lower than most units in the area, particularly given its cozy size and prime location, right on the river and just a block from the lake and downtown.We appreciate you taking the time to leave a review and provide your input as we continually work to provide a great experience for all of our guests.

From the owners: "Hi Tim, we appreciate your feedback as we are always looking for ways to ensure our guests have the best possible experience. While we understand that the studio unit had a smaller sink area than you would have preferred we wanted to share the following: - We do our best to show the space and layout of the property in the listing photos. We also state the square foot on the listing so guests are aware of the size before booking. - Additionally, there are certain zoning and HOA issues that make removing the wall prohibitive at this time. - Fortunately, other guests have shared that the large size of the room itself, which contains comfortable lounging chairs for relaxing and viewing television as well as a small dining room set, has far exceeded their expectations. We have worked hard to prepare the unit for our guests and always appreciate input. We look forward to this property hosting many satisfied guests!"

Hi Gabriella, we appreciate your feedback and are grateful for the opportunity to host you as a guest. We followed up with the homeowner after reading your feedback, and they wanted to share the following: We so appreciate your feedback as our goal is always to provide the best experience for our guests. To that end: -We had our handyman check the refrigerator, and he stated that both doors did close and stay closed properly. However, we are sorry for your experience, so we took the extra step to ensure the refrigerator is properly balanced. -We have provided an extra thick mattress for comfort and while we have not had guests report any issues with the sheets before, we have replaced the sheets with ones that have deeper pockets to ensure this does not occur again. -While we have implemented measures to reduce noise, some sound may still travel between units as is typical in condominium settings. -To ensure that the expectations of guests are met, we do provide detailed descriptions and photos of the unit. While it is not a larger unit, we’re glad you found the unit served its purpose, and we hope you enjoyed the additional outdoor yard space the condo provides as it sits right next to the rapids, as well as the beauty of Grand Lake and Rocky Mountain National Park just blocks away. Thanks again, and we hope that you keep us in mind for your future travels!

Thank you for your feedback. We work diligently to ensure great experiences for all of our guests and welcome input. While the statewide fireworks ban was beyond the homeowner's control, we hope you were still able to enjoy the beautiful mountain setting during your visit. Our listing includes photos that accurately reflect the condo's layout, including the dining space and appliances, so guests can determine if it best suits their needs before booking. As outlined in our cancellation policy, we were unable to accommodate changes requested shortly before arrival. As this is a condo, noise from neighboring units can occasionally occur, which is why we have added a sound barrier door to help enhance guest comfort. We appreciate your staying with us.

So glad you had a great stay and enjoyed discovering the stream area right behind the property! It's one of our favorite little surprises for guests too. Thank you for sharing your experience, and we hope it made your visit extra memorable.