Quai & foyer extérieur : Villa Mt Gilead au lac Tillery

From the Owner; Hi Tiffany, we strive with each booking to give our guests our usual 5-star experience. We're sorry to hear that we did not meet those expectations. We wish you had reached out if you needed anything before you left.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests!

We are thrilled you had such a good time and you appreciate all our hard work that we put in to make sure you have a wonderful time and as you know the property and home is a very special special place! Love to have you out again God bless

From the Owner: "Love love your comments!"

From the Owner: "Love your compliments. Then how cool to be racing like that? Love to have you back again."

From the owner: "Peyton, thank you so much for your great review and your stay!! Hope to see you again in the very near future!!!".

From the Owner: "We love that you love the place. Thank you so much for your five-star review and seeing the absolute beauty of it and we'd love to have you again in the near future!!"

From the owner: "Love your review so much and we would love for you to come back anytime!!"

From the owner: "It warms our heart you guys love our place so much! We look forward to having you again in the very near future!"

From the owner: "We look forward to it thank you so much!"

Hi Kim, thank you for taking the time to leave your review! The homeowner has asked us to pass along the following message: "Kim thank you for your awesome comments and we would love to have you again in the very near future!!"

There are two fridges that make lots of ice, so sorry the ice machine was broken at the moment, and it's all brand new bedding and that's why we have April there to assist you. It's an unbelievable house and property but it's funny how just a few people can find a crack in the Mona Lisa if that's all they focus on.

Hi Treka, we’re glad to hear you found the property spacious and comfortable for your group, and that you enjoyed the lake view. However, we’re sorry to learn that aspects of your stay fell short of expectations. After discussing your feedback with the homeowner, they wanted to share some context:- We apologize for the oversight with the check-in schedule, which impacted the readiness of the property. The cleaning team arrived as soon as they could to address these issues, and we're sorry that any aspects, like the bed linens, weren’t fully resolved.- For the TVs, it sounds like some troubleshooting was needed, and we regret that this affected your group’s plans to watch the game. We are looking into the tech setup to make sure everything is in working order for future guests.- We were not aware of the tree incident during your stay, and we’re truly sorry for any inconvenience or concern this may have caused. Please know that guest safety is a priority, and we’ll work to ensure our contact process is reliable moving forward.Thank you for your feedback, as it helps us improve. We hope you’ll consider giving us another chance to provide the seamless experience we strive for.