the complementary slippers are just that, very slippery which caused me to slip and fall down the stairs. Though a very nice gesture these should be removed from the house before someone gets more than just bruising. The backup BBQ gas tank was empty with very little gas in the one attached to the BBQ, this was rectified very quickly with one phone call. One of the rings (back one) on the stove does not work, also the seal around the oven droops and the door does not seal properly if the oven gets too hot (above 180). One glass broke in the dishwasher and one was found cracked in the cupboard. All in all this is a wonderful house with wonderful service.