Maison familiale 4 chambres 3 salles de bain avec piscine 271

Thank you so much for your wonderful review! We’re thrilled you enjoyed the property and its convenient location near Disney. It was a pleasure hosting you, and we truly appreciate your kind words about our communication. We’d love to welcome you back again in the future! - The IHM Team

Thank you for sharing your feedback. We would like to clarify a few points regarding the concerns mentioned. You reported the refrigerator issue during the night, and we assisted by sending an additional freezer the following day to help with the situation. Regarding the grill, it was in working condition. The issue was that propane had not been requested in advance, so it was not provided at the time of arrival. Once you informed us, we delivered a new propane tank. Additionally, due to the inconvenience caused by the refrigerator issue, we waived the grill cleaning fee. We were not notified during your stay about any concerns with the pool being dirty, or broken wall or sofa, so we did not have the opportunity to inspect or address that issue while you were at the property. Thank you for your feedback, and we appreciate the opportunity to clarify what was done to assist during your stay. -The IHM Team

Thank you for the great feedback! We're so happy to hear you enjoyed the property, the convenient location, and that your family had fun at the clubhouse. It's also wonderful to know the private pool added to your relaxing experience. We'd be glad to host you again!-EH

Thank you Leyanis for the positive feedback! Were happy you enjoyed your stay and wish to host you and your guests again in the future!

Thank you for your wonderful feedback! We’d be delighted to host you again in the future! - Jr

Thank you for your feedback! We’d love to host you again! - Jr

Thank you for allowing us to be a part of such a important decision we wish you nothing but a successful journey into purchasing a home

Thank you for your wonderful review! We'd love to host you again anytime. - Jr

Thank you for your wonderful review! We’re so glad to hear you had a great time and enjoyed the pool, clubhouse, and the space for your family to relax and cook together. It’s great that check-in went smoothly despite the traffic, and we’re happy the house was ready for you upon arrival. We’d love to host you and your family again anytime—thank you for choosing our property for your weekend getaway! -FB

Thank you for staying with us and we hope to see you again soon! -EA

Thank you very much for bringing these matters to our attention; it greatly assists us in improving our services for future stays. We're delighted to hear that you appreciated aspects such as the pool, cleanliness, and parking. Rest assured, we will certainly take note of the issues concerning the couch and the AC. We regret to learn about the situation with the spotlight. Had it been reported, we would have promptly discussed the best solution. Despite these inconveniences, we hope the rest of your stay was enjoyable. We would love to welcome you back to one of our properties in the future.

Thank you so much for your detailed feedback! I’m glad you and your family enjoyed your stay. You’re always welcome back anytime - Jr

Thank you for your detailed feedback. We’re glad to hear communication and check-in/check-out went smoothly. We’re sorry for the inconvenience with the dishwasher; it was reported toward the end of your stay, but it has since been fixed after your departure. We also appreciate you noting the pots, interior wear, and coffee table, and we’ll review these items to see what updates and replacements can be addressed. We appreciate your comments and hope to host you again in the future. - The IHM Team

Thank you for your feedback, and we’re sorry to hear about the issue with the kitchen cabinet. We truly apologize for the inconvenience it caused, and we’re glad to hear that the prompt communication was appreciated. Your safety and comfort are our top priority. After your departure, we inspected the cabinet and have already addressed the issue to ensure it won't happen again. We appreciate you bringing it to our attention so we could act quickly. We’ll continue to make sure the property is thoroughly inspected and maintained for future guests. Thank you for your understanding and for sharing your experience with us. - Jr

Hello, we called you before your arrival date and informed you about the wifi issue in this house. We gave you the choice to cancel with full refund or keep the reservation with a 30% discount and you decided to keep the reservation with the discount. We wish we could have been more helpful and hope you understand and visit us again! -EA

Thank you for your detailed feedback. We’re glad to hear that despite the issues, you and your group still had a good time during your stay. We sincerely apologize for the inconveniences you experienced. As soon as the concerns were reported, we sent our maintenance team to address them as quickly as possible. We also appreciate you bringing the sheet sizing to our attention. This is very helpful feedback, and we will make sure to review and replace them so they properly fit the beds. Regarding the noise, we’re very sorry for the disturbance. Unfortunately, we cannot control neighboring properties, but we understand how frustrating that can be. Thank you again for sharing your experience. Your comments help us continue improving the home and the guest experience. -The IHM Team

thank you for your review we greatly appreciate it; we for sure take these details mentioned in to improvements department to assure our guest that we are working towards having great customer service. We are hoping as well that construction does include light posts as well we will for sure keep mentioning it to the community we hope that you take us into consideration for future stays