Heart & Shoal – spacious coastal escape with uninterrupted bay views

Special Offer – Stay 3 Pay 2 (book for 3 nights and get the 3rd night free) is for bookings staying between 1st May - 30th September 2026 that are booked on or after the 27th of April 2026. Book your getaway now using promo code Stay3Pay2. Please note that Terms and Conditions, as well as Booking Fees, apply. This offer is valid only on selected properties as advertised and is subject to change. Additionally, it excludes school and public holidays.

Holiday Rental Specialists is pleased to present Heart & Shoal, ideal for couples, families and singles.

The Property Features
• Fully equipped kitchen with microwave, dishwasher and Miele appliances
• Philips L’Or Barista coffee machine
• Complimentary WiFi, laptop-friendly
• LED smart TV - BYO Foxtel, Netflix, Stan
• Main bathroom: shower and toilet
• Ensuite bathroom: spa bath, walk-in shower, vanity and toilet
• Additional guest powder room
• Laundry with washing machine and dryer
• Open Plan living and dining
• Huge wrap-around deck with outdoor lounges and 180-degree views
• Complimentary portable cot
• Two undercover private parking spaces
• Health centre and gym
• Heated indoor lap pool and resort-style outdoor pool and spa (this is unlikely to warm the pool if the weather is cold)
• Self-check-in for a convenient and flexible arrival experience

Bedroom Configuration
• Bedroom 1: 1 king
• Bedroom 2: 1 queen
• Bedroom 3: 2 single beds, 1 trundle bed

Bathroom Configuration
• Bathroom 1: shower, toilet and vanity, hairdryer
• Bathroom 2: (ensuite) spa bath, shower, vanity, toilet

Heart & Shoal is a stylish bayfront escape overlooking the golden sands of Shoal Bay. Located within the Ramada Resort, guests enjoy access to three pools, a gym, sauna and day spa, all just moments from cafés, restaurants and the beach.

Sleeping up to 7 guests, the apartment features three bedrooms, 2.5 bathrooms, a spacious open-plan living area and a fully equipped kitchen with premium Miele appliances. Floor-to-ceiling windows showcase stunning water views, while the wraparound balcony with BBQ, lounges and outdoor seating is the perfect place to relax and soak up the scenery.

Whether you're exploring Port Stephens, tackling the Tomaree Head Summit Walk, spotting dolphins, or simply unwinding by the bay.

Heart & Shoal offers the perfect blend of comfort, convenience and coastal luxury.

Distances to
• 100m to Shoal Bay Country Club
• 100m to Shoal Bay beach
• 150m to Shoal Bay stand-up paddle board and kayak hire
• 200m to bike hire shop
• 2km to dAlbora Marina Nelson Bay
• 2km to Nelson Bay town centre, cafe, shops and restaurants

Linen
All linen (sheets and bath towels) is supplied for your stay and included in the tariff. For the comfort of our guests, we do not triple-sheet. All beds have a fitted sheet, a flat sheet and a quilt with a full cover. BYO linen for the complimentary portable cot. BYO beach/spa/swimming pool towels.

Toiletries
Shampoo, conditioner and body/hand wash are provided.

Property Specific Notes
This property is a self-contained short-term rental in a hotel complex; it is not part of the hotel group or run as one. As such, we are unable to provide extra towels or linen during your stay.

Pets are NOT permitted at this property.

WiFi is provided as a complimentary service. While we will do our best to resolve any issues promptly, uninterrupted access cannot be guaranteed.

To ensure the comfort of our guests and the neighbours, we do NOT accept bookings for “Schoolies” breaks/groups and under no circumstances do we allow weddings or parties of any sort.

Code of conduct: Payment for the booking warrants you and all guests staying will abide by the Code of Conduct for Short Term Rental Accommodation which can be viewed under the Guest Information tab on our website or a link which will be sent to you in your booking confirmation email.

Noise at Properties: NSW Planning has passed laws that affect guests. The Code of Conduct for holiday renting can be found on our website under the Guest Information tab. In Section 2.5.2 of the STR Code of Conduct, guests have an obligation to ensure the peace and comfort of neighbours and other occupants of the premises (if strata) near holiday rental properties. This means guests have to be very mindful of noise made in or outside the property that can disrupt neighbours at any time of the day. If you or any other guest receives a warning regarding excess noise or excess guests, you may be asked to leave the property immediately with no refund of monies. Noise audible outside the property is prohibited.

Notes
Privacy: This property is a holiday rental, it is not a principal place of residence and there are no shared rooms. Enjoy your time in comfort and privacy.

Terms and Conditions: Detailed terms and conditions apply for this property and payment warrants your agreement and that of all other guests staying at the property with you. Please share the terms and conditions with your other guests.

Check-in and -out Times: During the busy months of December and January, the check-in time is 4 pm to facilitate peak back-to-back changeovers. Our standard check-in time is 3 pm and check-out time is 10 am. We offer a complimentary early check-in or late check-out time as a gesture of goodwill where booking and housekeeping schedules allow. Note that due to demand and housekeeping pressures, no early check-ins or late check-outs will be granted during the months of December and January. The safest way to secure an early check-in or later check-out is to book the property for an extra night. Contact us for a special rate for this extra night. All Sunday late check outs must be requested and approved prior to 5 pm on the Friday evening prior. All complimentary early check-ins or late check-outs must be confirmed in writing so that our housekeeping team are informed accordingly.

Guest Registration: Guest registration is mandatory for all bookings and replaces the need for a cash bond for short term bookings (up to 20 nights). It is essential for fraud prevention, damage claims, safety, and emergency purposes. The process varies depending on the online travel agent used. Direct bookings require the booker to upload a copy of their driver’s licence and credit card through our encrypted online process.

Additional Guests: The guest limits apply at all times during the booking. Any extra guests (this includes day visitors) above those that have been booked and paid for must be approved in writing prior to the stay. Only the guests staying at the property are permitted to be present. If you wish to have visitors in addition to booked guests, you must advise us in writing prior to your stay and ensure you receive written permission. This is not possible at all properties.

No Extras: This property is approved for accommodation only. No mattresses, tents, caravans or more cars than the property accommodates are allowed. Under no circumstances are the following activities permitted at any of our properties: motorbikes, dirt bikes, quad bikes, use of firearms or air rifles, fireworks.

EV Charging: For safety reasons and to comply with insurance requirements, guests are prohibited from charging electric vehicles at any property that does not have a dedicated EV charging station. Charging electric vehicles without proper infrastructure poses a fire hazard, and in the unfortunate event of an incident, insurance cover may be compromised, and the guest held liable. If in doubt, ask our team for the closest EV charging station.

Long Stay Discounts: Some of our properties are well suited to longer stays. For bookings of 30 nights or more, we may be able to offer a reduced rate compared to what’s advertised. Please feel free to get in touch with our team with your preferred dates, and we’ll be happy to look at the best available rate for you.

Property Information: Information during your stay can be found in the Guest Information Folder or by calling our office 24/7.

For medium-term bookings (21-40 nights) and long-term bookings (41-90 nights), a non-negotiable cash security deposit is required. This deposit is refunded after the departure inspection, with any damage or loss deducted. The minimum cash deposit is $2000, with higher amounts for larger or more expensive properties, or at the owner’s/manager’s discretion.

Peace of Mind: For your added security we will never request payments be made to an overseas bank account and your money is held by us and not disbursed until after your departure.

List with Us: Guest demand across our portfolio remains high, and quality properties continue to perform well. With exposure across all major booking platforms and hands‑on local management, we’re well placed to attract the right guests at the right rate. Speak with us to explore our tailored short‑term rental management options.