Jolis cottages confortables – Votre escapade parfaite acceptant les animaux dans les Adelaide Hills

Thank you so much for your lovely review! It was such a pleasure to be part of your husband’s birthday celebration. From the moment we connected, I wanted to make sure it was a truly special experience for you both. I’m so glad you enjoyed the menu Chef Jackie and I put together — she is amazing. It means the world to hear that you felt welcomed and cared for. We have such a wonderful little community here, and it’s guests like you who make it even better. I’m already looking forward to your next visit! Warmest wishes, Donna

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We do take cleanliness very seriously, and it’s surprising to read this as we consistently receive very positive feedback from our guests regarding both cleanliness and accuracy of the listing. Had we been informed during your stay, we would have addressed any concerns immediately. Regarding the kitchen description, our listing clearly states that the space includes a kitchenette equipped with a microwave, fridge, and basic preparation essentials, but it does not advertise a full cooking kitchen with stovetop or oven. We always encourage guests to carefully review the listed amenities before booking to ensure the space meets their needs. There is a sink located within the bathroom, which is standard for this type of accommodation, and this is reflected in the photos provided in the listing. We truly value all feedback, but we also strive to ensure that descriptions remain accurate and transparent so future guests can book with confidence. Fortunately, the vast majority of our guests have had very enjoyable stays, and we remain committed to maintaining those standards. We wish you all the best in your future travels.

I’m so glad you had a wonderful stay with us. It was an absolute pleasure to host you and and Im so pleased Ginger enjoyed her stay also. We hope you can visit again soon! 😊

Disappointing behaviour from the other party. Not good enough. Our sincere apologies for this.

We are genuinely shocked to receive a review written in this way. Constructive feedback is always welcome, but personal comparisons and harsh commentary say more about the approach than the accommodation itself. One day, we all receive criticism. The choice is whether to respond with kindness and fairness or with unnecessary negativity. We know this review is not a true reflection of what we have created or the experience shared by the vast majority of our guests.