Paradis des Pêcheurs au Bord de l'Eau : Camp de Pêche Crooked River

From the owner: "Thank you for your kind comments. We appreciate your visit and hope to have you back!"

Hi Lisa, we want all our guests to rest easy when they stay with us, and we're sorry that your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following: -We have high standards of hospitality for our property to ensure our guests have a positive stay. We're truly sorry to hear that you didn't have the five-star experience we endeavor to provide our guests -We confirmed that we sent out the pre-stay instructions before the booking reservation to confirm all the necessary information needed for your stay -We sincerely apologize for the issue with the address. Based on your feedback we have since added the house numbers at the street on the mail post. We are in the process of constructing a custom street sign in the near future. In the meantime, the added numbers are posted to accommodate our future guests -While we try to accommodate all guests' comfort we're sorry the furniture didn't meet your preferences. We are looking for replacement chairs or covers for the two torn ones. Due to current logistics across the supply chain, they are not in stock. We can assure you once the chairs are replaced, they will change the appearance overall -The home is older so the special character is part of its charm. It is very typical in most older homes, screens were not added features. To add screens to fit would entail making them custom, which is cost prohibitive. We have never received any complaints about this in the past. On the contrary, prior guests have mentioned they prefer no screens for the beautiful views and scenery -While we try to accommodate all guests' comfort, we're sorry for the miscommunication with the hot water heater. We will be leaving it on at all times, we apologize for any confusion -Regarding the queen bed, apologies that your group didn't find it comfortable. While the bed is brand new it may not be a perfect fit for every preference, however, they are one of the most approved in the market. We will check the bed and add a memory foam pillow topper on top of the bed to ensure our high standards are being met and exceeded We hope you were still able to enjoy your vacation. We have had such positive reviews in the past. We work very hard to ensure all guests have a 5-star experience at our vacation home!

Hi Peter, your review is greatly appreciated, and we're thankful for your time sharing your experience. Upon reviewing your feedback, we've connected with the homeowner, who wanted to address a few points:- Thank you for choosing to stay in our Inglis, Florida home and leaving a review, as guest feedback is vitally important to us and the success of our vacation rental business. - We acknowledge your concern about the windows and offer alternative ventilation options like sliding glass doors, ceiling fans, and air conditioning. We prioritize accurate representations in our photos and descriptions. Apologies for any inconvenience with the stove hood light bulb; we'll address it promptly. Outdoor trash cans are available for extra disposal needs, despite the plastic garbage can lacking a lid.- Thank you for notifying us about the need for extra trash bags and your preference for hotter water. We'll check the thermostat and inventory our cookware, replacing items as necessary. We apologize for the oversight with the propane tank and grease pan and will monitor them closely to prevent future issues.- The dock features a convenient attached ladder to facilitate water access. Moreover, direct access to the river is provided through stone steps leading down to the water. These stone steps are located in the middle of our backyard, to the left of the dock. We understand your expectations regarding communication from the property manager and will incorporate this into our future guest interactions.- Adhering to our no-pet policy is crucial for maintaining property quality and guest comfort. Unfortunately, we observed two dogs on the premises without prior notification or permission, violating our rules and insurance requirements.We truly go above and beyond for our guests and are confident that future guests will have excellent stays!