6/10 Satisfaisant
TS
2 mars 2025
Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Propreté
Wonderful Location, but not clean
Pros: The kitchen is wonderfully large and well supplied. There's alot of natural light upstairs. The ocean is visible and audible from the upstairs windows. Its a short walk down to the beach. There's good space for a number of people. Cons: The primary issue we had here was that when we arrived the property had very obviously not been cleaned. Kitchen counters were dirty, and there dirty dishes as well as items left by the previous guests in the sink. All the beds had obviously not been stripped, changed, or cleaned. It was like somebody had just gotten out of bed and left them a mess. There was a pile of dirty towels in the laundry room. The couch was in disarray, with pillows thrown all over the place. And one of the toilets had obviously not been cleaned (ie remnants of poop and splatter in the bowl.) We arrived late in the evening and just wanted to settle in for the weekend, so we did not contact the management and instead got to work on disinfecting and doing laundry ourselves. We did let management know about all this on our last day and sent pictures. We asked for a refund on our cleaning fees, as we had to do the work of cleaning the property ourselves. That was nearly a month ago, and every time we inquire with management about our refund they say they are "still investigating." It feels like they're just hoping we will forget about it.
TS
Séjour de 2 nuits en janvier 2025
