Appartement condo·Hôte professionnel

Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney

Galerie photos de l’hébergement Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney

Piscine
Chambre
Chambre
Coin séjour
Cuisine privée

Avis voyageurs

8,6 sur 10
Excellent
4 chambres3 salles de bain12 personnes176.7 m²

Équipements populaires

  • Piscine
  • Cuisine
  • Lave-linge
  • Sèche-linge
  • Animaux de compagnie admis
  • Wi-Fi gratuit

Chambres et lits

4 chambres (12 personnes)

Chambre 6

1 très grand lit

Chambre 7

1 grand lit

Chambre 8

2 lits doubles

Chambre 9

2 lits doubles

3 salles de bain

Salle de bain 4

Baignoire · Toilettes · Douche uniquement

Salle de bain 5

Baignoire · Toilettes · Douche uniquement

Salle de bain 6

Baignoire · Toilettes · Douche uniquement

Espaces

Cuisine
Bureau
Balcon
Jardin
Salle à manger
Lock

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À propos de cet hébergement

Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney

Summary:

This townhome will be the cherry on top of your magical Disney vacation!

- Enjoy your private pool and a massive community pool just steps away

- Amazing resort amenities: clubhouse with arcade, tiki bar, and sports courts

- Prime location: 8 miles to Disney, 20 miles to Universal, 15 miles to SeaWorld

- Perfect for family fun with spacious living areas and kid-friendly activities

- Book now and create unforgettable memories in a vibrant, relaxing community!



The Space:

This 1,902 sq ft 2-story townhome is perfect for a family or group of friends traveling to the vacation capital of the world and to visit Disney and surrounding theme parks. The townhome is located in Paradise Palms Resort, a beautiful resort-style community conveniently located to the theme parks. The amenities here include a huge walk-in pool with a slide, plus poolside dining and a tiki bar! In the clubhouse, you have an arcade room and around the grounds a lake and various sports courts. Catch a B-ball game before dinner or play a set of tennis after. This place is exceptional. The area is also located close to major shopping areas, outlet malls, restaurants, and other world-renowned attractions.



The main spaces of the townhome:



- Enclosed private pool and back patio with table and chairs and a BBQ for outdoor dining and sun loungers for tanning.

- A modern open-plan space on the ground floor for group togetherness time.

- A fully-equipped modern kitchen with quality appliances and all you'd need to prepare meals at home.

- Plush living room furniture to relax with indoor dining area nearby that seats 6 people comfortably.



- 4 nicely-decorated bedrooms and 3 full bathrooms to accommodate 12 guests as such:



Bedroom 1: King sized bed (upstairs)

Bedroom 2: Queen sized bed (downstairs)

Bedroom 3: 2 Double beds (upstairs)

Bedroom 4: 2 Double beds (upstairs)



- Washer/dryer and an iron in the home for added convenience.



- Wi-Fi & laptop-friendly workspaces in the home for the remote worker.



Paradise Palms Resort is only minutes from the famous Walt Disney World Complex and many of the other popular Orlando theme parks and attractions. The home is also conveniently located within minutes to great shopping centers, outlet malls, superstores like Walmart, specialty grocery stores like Whole Foods, restaurants, bars, cafes, and more! You have everything at your fingertips. The best part is the townhome is in a family-friendly resort-style community surrounded by Florida’s lush beauty and tranquil views and a lake near home! It’s a fantastic getaway place for you and your family.



Guest Access:

Self check-in using the code in the keypad. The code will be shared on the day of your check-in.



The Neighborhood:

The townhome is centrally located near all the theme parks, great restaurants, shopping, outlet malls, and golf. There will hardly be a lack of things to do! Inside the community, you also have amazing resort-like amenities with other activities such as:



- A huge clubhouse pool with a waterslide, poolside dining, a tiki bar, arcade, fitness center, and various sports courts.

- Acres of nature and a lake nearby to walk or jog around.

- Nearby restaurants for a family dinner night or an adult night out.

- Great golfing in the area. Like Celebration or Buena Vista Golf Clubs to name a few.



Apart from that, here are some of our local restaurant recommendations:



- Bahama Breeze

- Sakura Asian Fusion

- Disney Springs (with a variety of dining options all in one place!)



Getting Around:

Just 30 minutes from Orlando Airport, you're perfectly positioned for all the fun! Disney World is only 8 miles away, Universal Studios is 20 miles, and SeaWorld is 15 miles. Shopping outlets and grocery stores are close by too, so you'll have everything you need within easy reach.



Other Things to Note:

Pool & BBQ

- Pool heating is available (Winter only)  for $50/day and must cover your full length of stay — just request it at least 7 days before check-in. A BBQ grill is also available for an additional fee; please request it at least 48 hours before arrival.  It takes at least 24 hours for the water to reach a comfortable temperature, and the weather conditions might affect the maximum temperature.



What You'll Find When You Arrive

- Paper towels, dish sponge, dish detergent, dishwasher pods, one trash bag in each trash can, and one roll of toilet paper per toilet. Hand soap, shampoo, and conditioner in each full bathroom. Please note these are not replenished during your stay — when you run out, you're welcome to purchase more or have them delivered.



Good to Know Before You Arrive

- Washcloths are not provided. We don't provide condiments or food items due to Florida regulations. You can order your groceries in advance or stop at Walmart or Publix on the way.



House Guidelines

- Only guests listed on the reservation are permitted on the property.

- No smoking of any kind inside the home, and no drug use or illegal activity on the premises — a $400 fine applies.

- Please keep noise levels respectful after 10 PM for the sake of neighboring families.

- No parties or events, and no tents or external structures on the property grounds.

- This is a two-story home, so please keep in mind there are stairs to reach the upper level.

- We kindly ask that you avoid moving furniture.



Pets

- This is a pet-friendly home. Pets are welcome with prior approval and a fee of $290 per pet, with a maximum of 2 pets ($580 total). Dogs must be kept on a leash within community grounds.



Booking Requirements

- Lead guest must be 21 or older.

- A quick rental agreement is required upon booking confirmation

- Valid government-issued ID may be requested at check-in or during your stay.

- Depending on the booking platform, a temporary authorization hold as a security deposit may also apply — this is automatically released after checkout provided no damages occur. (Not applicable for Abb bookings.)



Safety & Damages

- Outdoor security cameras are in place on the property for safety purposes only.

- Guests are responsible for any damages or additional cleaning costs resulting from their stay.



Interaction with Guests:

You can check yourself in using the keypad. You’ll have complete privacy during your stay, but we’re available 7 days a week. Should you need anything, just send us a message.

Ajoutez des dates pour connaître les prix

Services et équipements

Piscine
Cuisine
Lave-linge
Sèche-linge
Animaux de compagnie acceptés
Wi-Fi haut débit gratuit

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 13 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie autorisés : chiens de moins de 10 kg chacun (maximum 2 animaux au total)
Charge may apply
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

Frais

Vous devrez payer les frais suivants à l’hébergement. Ces frais peuvent comprendre les taxes applicables :

  • Un dépôt de garantie de 300 USD sera collecté avant l’enregistrement.

Nous avons indiqué tous les frais dont l'hébergement nous a fait part.

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les espèces
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Kissimmee

L'hébergement cet appartement en copropriété vous attend pour un séjour exceptionnel à Kissimmee, plus précisément près de parcs de loisirs, près d'un parc aquatique. Les célèbres Mystic Dunes Golf Club et ChampionsGate Golf Club valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Flamingo Crossings Town Center et Vieille ville attendent votre visite ! Lors de votre séjour, ne manquez pas les incontournables Complexe de loisirs Walt Disney World® Resort et Parc à thème Disney's Animal Kingdom®. Envie de faire le plein d'aventures ? La région a pile ce qu'il vous faut ! Profitez de votre séjour pour vous adonner à des activités telles que les balades en vélo.
Carte
Kissimmee, FL

À proximité

  • Lac Davenport - 18 min à pied - 1.6 km
  • Complexe de loisirs Walt Disney World® Resort - 7 min en voiture - 7.3 km
  • Parc à thème Disney's Animal Kingdom® - 11 min en voiture - 9.3 km
  • Parc Magic Kingdom® - 18 min en voiture - 19.4 km
  • Disney Springs® - 18 min en voiture - 21.7 km

Comment se déplacer

  • Gare de Kissimmee - 27 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 28 min en voiture

Restaurants

  • ‪Wawa - ‬3 min en voiture
  • ‪7-Eleven - ‬3 min en voiture
  • ‪Circle K - ‬6 min en voiture
  • ‪McDonald's - ‬4 min en voiture
  • ‪Culver's - ‬3 min en voiture

Foire aux questions

L'hébergement Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Combien coûte un séjour dans l’hébergement Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney ?

À partir du 31 mars 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney le 22 mai 2026 commencent à 134 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, cet hébergement accepte les chiens (max. 2) ne dépassant pas 10 kg chacun.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Découvrez toutes les richesses de Kissimmee grâce à cet appartement condo qui se trouve à 1,3 km de Lac Davenport et à 4 km de Parc aquatique Surfari. Orange Lake Golf et Island H2O Live! sont également à 10 km de distance.

Avis

8,6

Excellent

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 14 avis sur 22.
Note des voyageurs de 8 (Bien), d’après 2 avis sur 22.
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 22.
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 22.
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 22.

8,4/10

Propreté

8,8/10

Arrivée

9,0/10

Communication

9,8/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 Bien

John E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We stayed for 5 weeks with each week being with our 5 different children and grandkids.We all enjoyed our stay. Few minor hiccups but the host responded quickly to resolve. One thing I would recommend is you are staying in Jan/Feb, have the pool heated as some of the days it was cold, but yet we were in the pool everyday, it was worth the extra . I would recommend this place to family and friends.
Séjour de 36 nuits en février 2026
Avis vérifié

10/10 Excellent

Martin S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

The best vacation spots

We had the best vacation ever
Séjour de 3 nuits en juin 2023
Réponse de VrboOwner le 20 juin 2023
We are thrilled to hear that the overall experience was greatly enjoyed. Thank you for choosing to stay with us and for your kind review. It was a pleasure hosting you. Till next time!
Avis vérifié

10/10 Excellent

Clayton P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great community

Enjoyed our stay!
Séjour de 5 nuits en mars 2023
Réponse de VrboOwner le 19 avr. 2023
Thank you, Clayton. We are thrilled to hear that you enjoyed your time at the property. You are always welcome back!
Avis vérifié

10/10 Excellent

Jeff B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

It was great for our family.

We had a great time and would return to this location.
Séjour de 12 nuits en juillet 2022
Réponse de VrboOwner le 8 oct. 2022
Dear Jeff, We are thrilled to hear that everything was sufficient to ensure a great experience for you and your group. Thank you for choosing to stay with us. Until next time! Best wishes.
Avis vérifié

10/10 Excellent

Michael C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excellent adventure

Four bedrooms allowed the whole family to stay in one location. The resort was located just a couple miles from Epcot and a few more miles to Universal Studios.
Séjour de 7 nuits en novembre 2023
Réponse de VrboOwner le 15 déc. 2023
Hello Michael! We want to express our gratitude for taking the time to review your stay your stay with us. Your feedback is highly valued, and we are thrilled to learn that you had a great experience during your time with us. Knowing that we met your expectations brings great motivation to our team. Your positive review serves as an encouragement to us.
Avis vérifié

8/10 Bien

Aaron H.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Our stay was good great location

Renting was really easy and simple customer service reps responded in a timely manner. Only thing was the wifi went out the last night of our stay and never came back on.
Séjour de 4 nuits en août 2022
Réponse de VrboOwner le 3 sept. 2022
Dear Aaron, Thank you for your review. We are happy to hear that you enjoyed the property and its location. We apologize for the WiFi issue encountered. As discussed, there was an outage due to the rain. The internet company was contacted and was working to get the service back up promptly for you. Unfortunately, this was out of our control. We hope this did not suppose a great inconvenience. It was a pleasure hosting you! Best wishes.
Avis vérifié

10/10 Excellent

frank y.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

2022 Orlando vacation

It was great
Séjour de 3 nuits en octobre 2022
Réponse de VrboOwner le 7 nov. 2022
Dear Frank, Thank you for choosing to stay with us and for your review. It was a pleasure hosting you! Best wishes.
Avis vérifié

10/10 Excellent

antonio h.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

The house was clean and tidy

Safe clean environment. Perfectly suited for family
Séjour de 7 nuits en novembre 2022
Réponse de VrboOwner le 7 déc. 2022
Dear Antonio, It is great to hear that our property was able to meet all your needs and expectations as a family. You are always welcome back! Best wishes.
Avis vérifié

10/10 Excellent

Darrell L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice house great location

Everyone was nice . A few things needs to be done. Overall had a good time.
Séjour de 4 nuits en avril 2023
Réponse de VrboOwner le 9 mai 2023
Thank you for your review, Darrell. We will take your feedback onboard as we work to improve our units. It has been a pleasure hosting you!
Avis vérifié

10/10 Excellent

Sherri S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family vacation

Property was amazing, the manager was easy to get in touch with for my issue. The resort staff were a little on the grumpy side but we only had 2 interactions with the staff. We would stay here again.
Séjour de 7 nuits en décembre 2022
Réponse de VrboOwner le 18 janv. 2023
Thank you for choosing our property and for the feedback on your stay, Sherri. We are glad you had a pleasant experience overall, and apologize for any issues with our staff. We would be more than happy to host you again in the future! Best wishes.
Avis vérifié

6/10 Satisfaisant

Lisa F.

Les points forts : Communication, emplacement, exactitude de l’annonce
Les points faibles : Arrivée

Gate staff rude and unprofessional at check in.

House was nice, plenty of room for 10 of us. Kids loved pool at residence.
Séjour de 7 nuits en juillet 2023
Réponse de VrboOwner le 6 nov. 2023
Thank you for taking the time to provide feedback about your recent stay at our property. We're disappointed to hear about your experience, and we apologize for any inconvenience you may have faced during your stay. Hope to host you again soon
Avis vérifié

10/10 Excellent

Kenneth S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family Disney trip.

This rental was very accommodating for our needs. It was very convenient access to Disney along with any shopping that was needed while being just far enough away from the main stream for peace. The community had great amenities with the pool with tiki bar/food and walking trails. The condo was very adequate for our families needs and very well stock for the kitchen.
Séjour de 5 nuits en avril 2022
Réponse de VrboOwner le 8 oct. 2022
Dear Kenneth, We are thrilled to hear that the property was able to meet all your needs and expectations. It was a pleasure hosting you and your family! Best wishes.
Avis vérifié

10/10 Excellent

Sharon B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Florida stay

This is a nice place. Furniture and beds were comfortable. Plenty of counter space in kitchen and appliances were up to date. Refrigerator had ice and water in the door with plenty of space for food. Plenty of restaurants nearby as well as an Aldi and Walmart. We would stay here again. Host was very nice and responded to any inquires quickly.
Séjour de 56 nuits en janvier 2023
Réponse de VrboOwner le 5 avr. 2023
Thank you for taking the time to write a review about your recent stay at our property, Sharon. We are delighted to hear that you found our place nice and comfortable, with plenty of counter space in the kitchen and up-to-date appliances. We appreciate your kind words about the promptness of our responses to your inquiries. It was our pleasure to have you as our guests, and we are thrilled to hear that you would stay with us again!
Avis vérifié

6/10 Satisfaisant

Tanya D.

Les points forts : Propreté, emplacement, exactitude de l’annonce

Great location

The location was great and the house was clean. Unfortunately the pool at the house was dirty and we were not able to use it during our 9 day stay (very disappointing with 4 teens). They did not have us registered when we got there and it took a long time to fix the problem. They did not give us the bbq code to unlock it and that was a process as well. Would defiantly stay in the community again but probably a different house.
Séjour de 9 nuits en avril 2023
Réponse de VrboOwner le 22 juin 2023
Thank you for choosing our house and taking the time to share your feedback, Tanya. We appreciate your positive comments about the location and the cleanliness of the house. However, we deeply apologize for the disappointment and inconvenience you experienced with the pool, registration process, and the BBQ code. We understand how frustrating it must have been, especially considering the impact on your teenagers' enjoyment. We apologize for the pool being dirty upon arrival. We understand this should not have been the case in the first place. However, we must say that you made us aware of the issue on your 4th day, and our maintenance team addressed it shortly after. Maintaining a clean and well-functioning pool is a priority for us. We sincerely apologize for the registration issue upon your arrival. It is important for us to ensure a smooth and hassle-free check-in process for our guests, and we regret any inconvenience caused. We will review our procedures with the building administration and security department and take steps to prevent similar issues in the future. We apologize for the delay in providing you with the BBQ code. It is our aim to provide our guests with all the necessary information and access codes in a timely manner. We regret any inconvenience caused and will improve our communication and coordination to ensure a more seamless experience for our guests. While we understand your decision to stay in a different house next time, we appreciate your willingness to consider staying in the community again. We value your feedback, and it will help us improve our services and address areas that require attention. Once again, we apologize for the issues you encountered during your stay. If you have any further concerns or if there is anything we can do to make it right, please do not hesitate to reach out to us directly.
Avis vérifié

6/10 Satisfaisant

Brad K.

Les points forts : Arrivée, communication, emplacement

Cleanliness

The carpet upstairs and on the stairs was dirty. It needs to be shampooed( I would suggest wood laminate flooring). There were roaches in the master bathroom. Not enough towels. The towels in the master were dirty. The dryer didn’t dry properly. The master bathroom sink to the left is clogged. The water heater ran out of warm water fast( after 2 showers we had to take cold showers). The trash can in the kitchen is too small. The sheets in the master bedroom were dirty.
Séjour de 8 nuits en décembre 2020
Réponse de VrboOwner le 4 janv. 2021
Thank you for your valuable feedback.
Avis vérifié

4/10 Médiocre

Denise L.

Les points forts : Propreté, communication, emplacement
Les points faibles : Arrivée

You may or may not get what you pay for

Checkin was a 3 hour ordeal, causing really bad feelings about our choice. The gate house stated we weren’t on the ‘list’ and the host didn’t understand why we couldn’t get in. Once we did, the resort is nicely maintained and you can park fairly close to your door. The Condo itself was spacious for our family of 11, unfortunately the main living area had only one couch so it wasn’t enjoyable to hang out together unless you are standing in the huge kitchen. The beds were not high quality or comfort. Bath towels were Saran wrapped, one per person, clean but minimal. I paid to heat the pool but found it close to hot tub temps on arrival, the host replied it was not possible to turn it down. The next day it was cooler, but that’s because the filter had stopped working. I had to call a pool service. No refund was offered. The gas grill couldn’t be used, it had a lock on it, bc I didn’t ask ahead of time. The new pool deck chairs were nice but they also had a broken one. The main pool area was ok but it was having electrical pump problems in the children’s area so we didn’t stay. There was a pet fee that I was charged when I made them aware I’d be having a pet sitter stop in daily. On a weird side note, the trash collector would not take the individual bagged dog poop. A baby gate for the stairs and some rugs for the tile floors when coming in wet from the pool would have been appreciated. Overall we enjoyed our stay but felt the quality could be improved.
Séjour de 9 nuits en mars 2023
Réponse de VrboOwner le 9 mai 2023
We apologize for the inconvenience and negative experiences you encountered during your stay, Denise. It is disheartening to hear that your check-in process was prolonged and caused frustration. We understand that this initial impression can greatly impact your overall perception of your stay. We appreciate your feedback regarding the amenities and features of the condo. Your comments about the limited seating in the main living area, the quality of the beds, and the towel provision have been duly noted. We will review these aspects to ensure that they meet the standards expected by our guests. Regarding the pool temperature, we apologize for the inconvenience caused. We will address this issue with the building administration to ensure that proper temperature control is available in the future. We understand that the inability to use the gas grill and the broken pool deck chair were additional disappointments, and we will take steps to rectify these issues. We apologize for any miscommunication regarding the pet fee and the disposal of dog waste. We will review our policies and procedures to ensure that they are clear and consistent for future guests. Thank you for bringing these matters to our attention. We truly value your feedback as it helps us improve our services and enhance the overall guest experience. We hope that you will consider staying with us again in the future, allowing us the opportunity to provide you with a more enjoyable and hassle-free stay. Please reach out to our customer service team if there is anything else we can do to address your concerns.
Avis vérifié

6/10 Satisfaisant

June C.

Les points forts : Propreté, emplacement, exactitude de l’annonce
Les points faibles : Arrivée et communication

Could have been better

I wish some of these issues were addressed in emails.Arrived after a long day of travel. Was told come back next day for permanent pass as machine was broken. DAY 1: Next day had to stand in long line at entrance booth to get a pass. No big deal though. After long day we wanted to swim in pool. We were told we needed wristbands and could not go in as my name was the only person listed. I had given the names of everyone in my party to owner several times before and there were six of us. Was told we had to speak to someone next day. Not cool. DAY 2: Spend the day in Orlando, come back and try to talk to someone about gaining entrance into community pool. Went to 5 different people including front gate and nobody could tell me how to get my party listed. Very frustrating. We had a tiny pool in back of unit. Would have liked to go in that but full of bugs and skimmer was broken, did not look too clean either. DAY 3: Hit repeat except this time someone finally tells us that I need to contact the owner of the unit to get our names on their system. So nobody could tell us that earlier?!? Of course it’s night time so I contact owner and Vrbo and no response. Owner did message back the next day to take care of it but 4 days without being able to use the amenity we came for!! Other issues: Very tiny little bugs in bathrooms and kitchen got into our food Limited and I mean limited supplies - No cleaning supplies, 1 roll toilet paper per bathroom, 1 paper towel roll. Cheap! Had to buy
Séjour de 9 nuits en juin 2023
Réponse de VrboOwner le 5 nov. 2023
Thank you for sharing your feedback about your recent stay at our property. We understand that you encountered some inconveniences during your visit, and we appreciate your insights. Regarding the registration of the names, we asked for them a few days prior to check in date and were only provided once you were there, so we could only do so much but to ask the community to register you asap, due to it being high season, it took them a while and we apologize for that. Your feedback is instrumental in helping us enhance the guest experience, and we will take your comments into consideration for future guests. We hope you had an overall enjoyable stay and that you'll consider staying with us again in the future.
Avis vérifié

10/10 Excellent

Israel A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

👌

👌👏
Séjour de 3 nuits en mars 2022
Réponse de VrboOwner le 8 oct. 2022
It was a pleasure hosting you, Israel!
Avis vérifié

4/10 Médiocre

Christine P.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté

Place needs cleaned and updated furniture

When we arrived the place had obviously not been cleaned properly. Floors were nasty. Mattresses had been flipped with pillow top on the bottom so you were sleeping on the uncomfortable side. They had flipped them to hide the stains. Granddaughter cut foot walking to bathroom on a staple from the carpet, no molding type to cover them. Bugs under carpet. Main floor shower head didn’t work properly which leads me to believe they weren’t cleaned before we arrived or it should have been fixed. Dining chairs sunk when sat on Cuz they were wore out. Pictures very deceiving, no room between beds to barely move. Glad we found a place to stay but for the price it was nasty. Took pictures, wish I could include them, if you saw, you wouldn’t stay here until it is professionally and thoroughly cleaned.
Séjour de 7 nuits en décembre 2021
Réponse de VrboOwner le 12 janv. 2022
Dear Christine, Thank you for taking the time in reviewing your stay. Upon arrival, you reported the shower wasn't working which we fixed promptly for you. However, none of the other issues you now mention were reported. We would have been more than happy in addressing these for you too. We take cleanliness, very seriously and apologize if we didn't deliver to your needs. Although, we hope your experience would have been better, this is feedback we will take onboard and learn from. Best wishes.
Avis vérifié

10/10 Excellent

Kayundrae J.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Stay

Managers were quick responders house was cozy & made us feel at home everything was great would stay each time I visit Fl if I could.
Réponse de VrboOwner le 19 juin 2021
Thank you for staying with us and for your kind words!
Avis vérifié

10/10 Excellent

Pamela A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect spot

This place was great. One thing I didn’t like was the 3%,taken from my deposit.
Séjour de 2 nuits en mars 2021
Réponse de VrboOwner le 29 mars 2021
Thank you so much for staying with us!
Avis vérifié

10/10 Excellent

Rachel H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great amenities and space

We stayed for 9 nights with 8 people and were very comfortable. The kitchen was huge and very well stocked with utensils and gadgets. Plenty of bed space for our group. The townhouse decor was relaxing and we did not have to worry about breaking things with kids in the house. The club house and pool were great, try the sweet potato fries at the grill! We used the tennis courts and hot tubs- and the walkway thru the wetlands was beautiful. We brought a dog and there was adequate areas to walk her. Check in was a breeze and communication was easy and issues (one broken toilet handle) was taken care of immediately. Recommendations: in the pictures there was bar stools- upon arrival there were none- only the seats around the table (8) and 2 of those fell apart on the last day. I was assured they would be fixed (probably just needed the screws tightened) Beds- several of the double bed frames would lean precariously away from the wall while occupied- especially if the occupants were heavier. Pet fee- was an additional $290. This seems high for industry standard (usually 50-150) Pool heating- we declined this extra for the cost as the pool at the club house was heated. All in all - it was a great stay.
Séjour de 9 nuits en janvier 2021
Réponse de VrboOwner le 8 févr. 2021
Thank you so much for your kind words! We hope to host you again :)

Qui vous reçoit ?

Vous êtes reçu par Angel Host & Tropical Villas

Image de profil de l’hôte
Hi, we are Angel Host and Tropical Villas, our goal is to make sure you have a wonderful experience, from the moment of your first inquiry to the moment you check-out with a big smile and amazing memories. If you have any questions please don't hesitate to drop us a line. We are open day and night so we will get back to you as soon as possible! By the way, we also speak French and Spanish!

Pourquoi avoir choisi cet hébergement ?

If having your own private pool, a fully-equipped kitchen for home-cooked meals, and resort-style amenities at your fingertips sounds perfect, then look no further! This place is for you!

Quels sont les atouts de cet hébergement ?

Your own private, enclosed, heatable pool on the property!
A large walk-in pool at the clubhouse with poolside dining and a tiki bar.
Incredible resort-style amenities like a community pool with a waterslide, basketball and tennis courts, arcade, and fitness center.
Superb and convenient location near restaurants, shopping, golf, Disney, and other popular Orlando attractions.
24-hour guarded community.

Langues :

Anglais, Espagnol

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Ces hôtes proposent une excellente expérience à leurs voyageurs.
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