6/10 Satisfaisant
Jennifer G.
27 juil. 2025
Les points forts : Arrivée et emplacement
Les points faibles : Propreté
The condo and grounds were beautiful. However, the condo needed a deep clean. There was dead bugs and dirt on the inside of the window seals. Broken blinds. Blood stain on the coverlet. Dirty spots on the sheets and covers. The bathroom shower mats look like they haven't been washed in years. Very dirty and flat. The top "clean* plate in the cabinet had dried food stuck to it. Holes in pillow cases. Kitchen cabinets had dried dirt. Inside the cabinets were filthy. Bed side tables were dirty with dried spills on them. I sent pics to the owner when I arrived. He said he would send the cleaning service the next day to take care of the mess. That night when we were turning down the beds is when we saw the bedding was dirty. Messaged owner. Didn't receive a response till the next day. No one ever came and brought fresh linens or cleaned anything. Me and the other guest had brought our own blankets, thankfully. I told the owner we would like a discount due to using our own linens. He said he would reimburse me if I had bought new linens and would leave them at the condo. Was I suppose to do the shopping for them? It was an inconvenience on us. I was very disappointed.
Jennifer G.
Séjour de 2 nuits en juillet 2025
