8/10 Bien
Paul H.
4 janv. 2024
Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Rash/ bites /bathroom leak
The checkin process and communication prior to arrival was outstanding and we were all initially very impressed with the cabin itself. We discovered that the bunkhouse bathroom had water leaking out from under the wall forming a puddle in the toilet room and spread to the floor in the sink room. I called and reported it the next morning and someone came out to look at it but said it was a slow leak and left and we never saw him again. The bathroom continued to leak and we stuffed towels on the floor to stop the puddle from spreading, rotating towels every few hours. On the last day of our trip, a couple people who slept in the two bedrooms that are on the washer/dryer side of the cabin woke up with bites or rash on their torso, hands, and face. A day after we came home, i can confirm everyone who stayed on that side of the cabin has a rash or bites on their face, hands, and necks. Again, the cabin itself was beautiful, the staff were friendly, but we're all a little apprehensive to ever book again due to hygiene concerns. I'm personally going to the doctor tomorrow to see of they can confirm what this rash is. I'm concerned that this is happening to everyone who slept on that side of the house.
Thank you,
Paul
Paul H.
Séjour de 3 nuits en décembre 2023
