Maison rénovée à Ybor City avec jardin clôturé

Thanks for your review, Toni, this homeowner works hard to provide an ideal stay for all guests. We appreciate your comments regarding the responsiveness of our property owner and that you found the property to be satisfactory. After sharing your feedback we'd like to establish the following:-We regret that the pool was not available during your stay, however, we'd like to note this is out of our control as community amenities are not guaranteed to be available by Evolve or the homeowner. However, we do understand that these amenities play a large role when guests book a property. We have listed detailed information regarding prices in the pre-stay email sent to guests and have updated the listing level with additional information for future reference. We recommend that guests ask to verify if community amenities will be available at the time of booking.-Guest safety is our number one priority so we take incidents like this very seriously. The property is equipped with ample security including security cameras and locking systems on all doors and windows. After reviewing the Ring documentation, it was determined that the individual was likely a neighbor who may have been displeased with the parking situation in front of her house. We are relieved to hear that despite this incident, you were safe and that you received a refund for the inconvenience.Negative reviews have the potential to adversely affect our property owners, and we trust that forthcoming guests will be able to overlook the impact of this particular review. Our commitment to offering a clean and comfortable environment for our guests remains a top priority, and we will persist in our efforts to ensure an exceptional stay for all those who choose our accommodations.