Détendez-vous dans la piscine bien notée, idéale pour décompresser.
Jeux
Une perle rare : profitez d’une variété de jeux disponibles sur place.
9 chambres5 salles de bain23 personnes
Équipements populaires
Piscine privée
Bain à remous sur place
Parking sur place
Animaux de compagnie acceptés
Cuisine
Lave-linge
Découvrir la zone
Reunion, FL
ChampionsGate Golf Club
Place, ChampionsGate Golf Club
5 min en voiture
Highland Reserve Golf Club
Place, Highland Reserve Golf Club
7 min en voiture
Parc régional du nord-est
Place, Parc régional du nord-est
7 min en voiture
Orlando, Floride (MCO-Aéroport international d'Orlando)
Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
40 min en voiture
Chambres et lits
9 chambres (23 personnes)
Chambre 1
1 grand lit
Chambre 2
1 grand lit
Chambre 3
1 lit double
Chambre 4
1 lit double
Chambre 5
1 lit double
Chambre 6
2 lits doubles
Chambre 7
1 lit double
Chambre 8
2 lits 1 place
Chambre 9
1 lit double et 1 lit superposé (1 place)
5 salles de bain
Salle de bain 1
Salle de bain 2
Salle de bain 3
Salle de bain 4
Salle de bain 5
Espaces
Cuisine
Salle à manger
Lock
Protégez vos paiements : réservez toujours sur Abritel.
N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
Step into comfort in our stunning 9-bedroom, 5-bathroom home in Champions Gate.
All our bedrooms are equipped with TVs. Upstairs, there is a bedroom with a full bed, along with a Jack and Jill bathroom connecting two additional bedrooms (one with a full bed and another with two twin beds). For added fun, there are two themed bedrooms featuring full/twin bunk beds (one with two sets and another with one set). Lastly, another Jack and Jill bathroom connects a queen bedroom and a full bedroom, offering both comfort and privacy for guests.
Take a dip in the private pool and spa or lounge on one of many chairs soaking up the Florida sun. Socialize or read in the lanai area, complete with a seating area and large dining table.
Please note that pool heating is available as an optional add-on for $70 per five days. Grill use is also available for an additional $29.95.
It’s important to note that while we strive to provide our guests with a comfortable and enjoyable stay, we only provide a starter pack that includes three garbage bags, one roll of toilet paper per bathroom, paper towels, dish soap, and hotel-size shampoo, conditioner, and soap. We do not provide additional quantities of these items. Please note that detergent, liquid laundry soap, salt, and pepper are not provided.
This condo is pet-friendly. If you plan to bring your beloved pet, please don’t hesitate to reach out to learn more about the pet policy for this unit.
Additionally, we’ve been welcoming fantastic guests in this unit, and we look forward to hosting you as well. Please note that reservations must be made by someone who is at least 21 years old.
The reservation includes access to both the Oasis and the Retreat Club amenities. Take a dip in the lazy river, work out at the gym, or challenge your family and friends to a game in the arcade and more.
If you need additional information on rules and regulations at CHAMPIONS GATE such as parking, vehicle sizes or areas in development, do not hesitate to contact us.
The IHM Team :)
Ajoutez des dates pour connaître les prix
Hébergements similaires
Luxury 9 bd/5 Bath with private Pool and Spa Home 194
Kissimmee
Luxury 9 bd/5 Bath with private Pool and Spa Home 194
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
À propos du quartier
Davenport
Cette maison de vacances vous donne rendez-vous à Four Corners, plus précisément près de parcs de loisirs. Les célèbres Vieille ville et Disney Springs® valent le détour si une mission shopping est à l'ordre du jour. Les boutiques ne sont pas votre tasse de thé ? Tournez-vous plutôt vers les non moins emblématiques Island H2O Live! et Parc à thème Disney's Animal Kingdom®. Lors de votre séjour, ne manquez pas les incontournables Disney's Hollywood Studios® et Parc à thème Epcot®. Amateur de sports nautiques ? Profitez de votre passage dans la région pour tester la natation ou découvrez des activités telles que les visites de vignobles si vous préférez vous éclater au grand air.
ChampionsGate Golf Club - 5 min en voiture - 3.7 km
Highland Reserve Golf Club - 7 min en voiture - 5.1 km
Parc régional du nord-est - 7 min en voiture - 7.5 km
Posner Village - 8 min en voiture - 9.5 km
Parcours de golf Reunion Resort - 11 min en voiture - 11.1 km
Comment se déplacer
Gare de Kissimmee - 31 min en voiture
Aéroport de Kissimmee Gateway (ISM) - 42 min en voiture
Restaurants
McDonald's - 7 min en voiture
7-Eleven - 11 min en voiture
Chick-Fil-A - 6 min en voiture
Twistee Treat Berry Town - 8 min en voiture
McDonald's - 8 min en voiture
Foire aux questions
L'hébergement Luxury 9BD/5BA Home with Pool/Spa 181 dispose-t-il d'une piscine ?
Oui, cet hébergement dispose d'une piscine. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.
Combien coûte un séjour dans l’hébergement Luxury 9BD/5BA Home with Pool/Spa 181 ?
À partir du 5 juil. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Luxury 9BD/5BA Home with Pool/Spa 181 le 29 sept. 2026 commencent à 503 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Oui, les animaux de compagnie sont admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement Luxury 9BD/5BA Home with Pool/Spa 181 ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement Luxury 9BD/5BA Home with Pool/Spa 181 ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
En plein cœur de Four Corners, cette maison de vacances se situe à 3,4 km de ChampionsGate Golf Club et à moins de 10 km de Highland Reserve Golf Club et Four Corners FC. Posner Village et USA Water Ski & Wake Sports Foundation Hall of Fame Museum sont également à 10 km de distance.
Avis
8,4
Très bien
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 14 avis sur 28.
10 – Excellent
14
Note des voyageurs de 8 (Bien), d’après 8 avis sur 28.
8 – Bien
8
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 28.
6 – Satisfaisant
3
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 28.
4 – Médiocre
3
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 28.
2 – Horrible
0
8,2/10
Propreté
9,0/10
Arrivée
8,8/10
Communication
8,8/10
Emplacement
9,2/10
Exactitude de l’annonce
Avis
Avis vérifié
8/10 Bien
ORA R.
4 mars 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Nice place, plenty of room.
ORA R.
Séjour de 2 nuits en février 2026
Réponse de VrboOwner le 5 mars 2026
Thank you for your review! We’re glad to hear you enjoyed the place and that there was plenty of room.
It was a pleasure hosting you, and we’d be happy to welcome you back anytime! -The IHM Team
Avis vérifié
10/10 Excellent
Christopher G.
9 nov. 2025
Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
It was great.
Christopher G.
Séjour de 14 nuits en octobre 2025
Avis vérifié
8/10 Bien
Shaquila F.
13 juil. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Overall the stay was “Good”. The home just need a few cosmetic touches.
Shaquila F.
Séjour de 3 nuits en juillet 2025
Réponse de VrboOwner le 17 juil. 2025
Thank you for your feedback! We're glad to hear your stay was good overall. We appreciate your note about the cosmetic touches and will look into making improvements. We hope to have the opportunity to host you again in the future.-EH
Avis vérifié
10/10 Excellent
David J.
24 févr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great Location
This was a great property. The owner was very responsive and addressed all of our concerns.
David J.
Séjour de 6 nuits en février 2025
Réponse de VrboOwner le 28 févr. 2025
Thank you for your review! We're so glad to hear that you had a great experience and that the owner was able to address all of your concerns. We truly appreciate your feedback and hope to welcome you back in the future! -FB
Avis vérifié
10/10 Excellent
Valita G.
1 mai 2025
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Time with Family
Some time with family. House was great.
Valita G.
Séjour de 4 nuits en avril 2025
Réponse de VrboOwner le 2 mai 2025
Thank you for your feedback! It was a pleasure hosting you, and we'd love to welcome you back in the future! - Jr
Avis vérifié
10/10 Excellent
Sergio G.
12 avr. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great time!
We had a great time with our friends. The property was very clean and had everything we needed. The pool was also great!!!
Sergio G.
Séjour de 2 nuits en avril 2022
Réponse de VrboOwner le 11 août 2022
Thank you for your feedback. We're happy to hear you loved the property and it had everything you needed. Please keep us in mind for future visits.
-EA
Avis vérifié
10/10 Excellent
Sheonda M.
9 mars 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The best vacation ever!
We enjoyed our stay! It was more than enough space that we could handle lol. The location was near everything. About 30 minutes maybe 45 minutes to all the major attractions depends on traffic. I would definitely book again!
Sheonda M.
Séjour de 7 nuits en mars 2024
Réponse de VrboOwner le 15 mars 2024
Thank you so much for expressing your appreciation in this review. We're thrilled that your stay with IHM Vacations brought you joy. We eagerly anticipate the opportunity to host you again soon!
Avis vérifié
10/10 Excellent
Christopher G.
7 nov. 2024
Les points forts : Arrivée, communication, exactitude de l’annonce
Nice
Great
Christopher G.
Séjour de 14 nuits en octobre 2024
Réponse de VrboOwner le 9 nov. 2024
Thank you so much for expressing your appreciation in this review. We're thrilled that your stay with IHM Vacations brought you joy. We eagerly anticipate the opportunity to host you again soon!-EH
Avis vérifié
10/10 Excellent
Enmanuel L.
22 oct. 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great
Great
Enmanuel L.
Séjour de 2 nuits en octobre 2021
Réponse de VrboOwner le 24 oct. 2021
Thank you, we are glad you enjoyed your stay.
Avis vérifié
6/10 Satisfaisant
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12 déc. 2023
Les points forts : Propreté, arrivée, exactitude de l’annonce
Les points faibles : Communication
Birthday getaway
Our stay was great , a couple of things we disliked on our stay the tv in the living room never turned on, the WiFi was on and out all weekend we couldn’t really watch a movie, and there is nothing really close
YLza9L3faho8yzWdPKNpD9To7iRkL0Kq+g9gHdpbbuQl6axWjZ8xiKOSaaAAAAcDBuBgkqhkiG9w0BBwagYTBfAgEAMFoGCSqGSI z.
Séjour de 3 nuits en décembre 2023
Réponse de VrboOwner le 15 déc. 2023
Thank you for taking the time to write this review. We wish you would have noted that the issue with the internet was caused by your party messing with the router cables and damaging them. The distance of things might be a matter of preference. Margaritaville resort is 10 miles away and has a selection of shopping activities and thrill rides. Fun Spot and Old Town are 12 miles away they have rides, shopping, and dining. Magic Kingdom is 15-16 miles away. Seaworld is 17-18 miles away. All of those are more attraction-based stops as far as food and grocery shopping there is a plethora of places near the location of this property 5-10 minutes away.
Avis vérifié
10/10 Excellent
Rodney R.
8 août 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
WOW
This was a great experience. Everyone wants to comeback next year.
Rodney R.
Séjour de 7 nuits en juillet 2022
Réponse de VrboOwner le 9 août 2022
Hello Angela, thank you for your feedback. We're happy to hear you liked the house and will be happy to hoat you again! -MS
Avis vérifié
8/10 Bien
Yashica M.
25 juil. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Family Trip
Everything in the house was great, the property is about 8 mins from the Oasis Clubhouse and you will have to go in and out multiple gates to get to the clubhouse. That is the only thing I would like to mention.
Yashica M.
Séjour de 3 nuits en juillet 2022
Réponse de VrboOwner le 12 août 2022
Hello Yashica, thank you for your feedback. We're glad to hear you loved the house and we'd love to host you again!
-EA
Avis vérifié
10/10 Excellent
DAMENION W.
4 juil. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Reply
Everything was awesome except for the parking but we managed to make everything work
DAMENION W.
Séjour de 3 nuits en juillet 2022
Réponse de VrboOwner le 19 août 2022
Thank you for staying with us! We're very happy to hear you had a great stay. Please keep us in mind for your next trip!
-EA
Avis vérifié
8/10 Bien
scott p.
21 févr. 2025
Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
Scott
As expected
scott p.
Séjour de 5 nuits en février 2025
Réponse de VrboOwner le 22 févr. 2025
Thank you for your review! We hope to welcome you back soon! -FB
Avis vérifié
10/10 Excellent
Tonya B.
30 juin 2024
Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
Spacious, Overall Great Stay
Overall, IHM customer service was exceptional. My questions were answered promptly and issues resolved quickly. The property itself was the ideal size for our large family. It's located relatively close to all of the attractions we wanted to visit (i.e. Disney, Universal, etc.). Close to shopping centers, grocery, and restaurants. A few outdated furnishings/fixtures but nothing that impacted our stay. Our family really enjoyed our stay and would consider staying again!
Tonya B.
Séjour de 6 nuits en juin 2024
Réponse de VrboOwner le 2 juil. 2024
It's fantastic to hear that you had such a positive experience with us! We're thrilled that our customer service met your expectations and that we could promptly address any issues that arose. It's great to know that the property suited your large family well and that its location was convenient for visiting attractions and amenities. We appreciate your feedback on the furnishings and fixtures as we are always looking to improve our guests' experience. We look forward to welcoming you and your family back for another enjoyable stay in the future!
Avis vérifié
8/10 Bien
Krystle S.
5 juil. 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Would stay again!
Pros:
Good location, house was spacious, pool & jacuzzi, grill, easy to reach property management
Cons:
Have to pay to heat the jacuzzi
Took forever to get towels
One bedroom sheets and pillows were stained with make up
WiFi wasn’t that good
Overall:
Whenever I had any issues I was able to call and they would come right out to fix the issue with the exception of the towel thing. However, I was given the option to purchase towels and be reimbursed if they didn’t come in time. It was family friendly house so that worked. The house looks just like the pictures.
Krystle S.
Séjour de 4 nuits en juin 2021
Réponse de VrboOwner le 29 juil. 2021
Krystle, We’re so glad you had a good experience, thank you for taking your time to leave us a review, come back to see us again
Avis vérifié
6/10 Satisfaisant
Jones E.
1 mai 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great trip but….
Overall we had a great trip. The house was very spacious for all couples and slots of restrooms. The only issue is that the hot tub and heated water didn’t work for 2 of our 3 nights there so we only got to use the hot tub once in 4 days. I had to call numerous times to get someone to finally come out to fix it on Day 3 of 4. Other than the hot tub and no heated water in the pool. We had a good experience, but I think we should be refunded for the heat charge.
Jones E.
Séjour de 3 nuits en avril 2024
Réponse de VrboOwner le 9 mai 2024
Hi, thank you for bringing this matter to our attention. We understand that the inconvenience caused by the issue with the heated water was not a good experience. Our maintenance team was actively working to resolve it, but regrettably, the required equipment took longer than expected to arrive, causing a delay in the repair process. We understand how frustrating this must have been for you. Rest assured, we are in the process of refunding the amount paid for the inconvenience. Despite this setback, we're pleased to hear that overall you had a great experience, and we would love to have the opportunity to welcome you back again soon!
Avis vérifié
6/10 Satisfaisant
Lashada B.
28 déc. 2025
Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Upon arrival we noticed ants on the kitchen counter, one of the dinning chairs was broken, 3 of the televisions needed remotes and we tried to restart the televisions, The rail on the stairs was loose/broken, There were ants in the bathrooms and 2 of the bedrooms (the kid friendly bedrooms) there were ants by the pool area. The coffee pot was leaking. We noticed the door by the bathroom upstairs was off the hinges up (by the room with the 2 bunk beds). I tried to stay in touch with the property managers. They did send someone to spray for the ants and he tried to fix the televisions and chair but said he was unable to fix and would let someone know and he would send someone with more tools to assist but that never happened. Also when we called a lady kept us on the phone for a long while then said she would call me back in 10 -20 min and she never called back. We sent pictures showing them the ants and chair door and rail. Otherwise our stay was great. The beds were comfortable and the pool finally warmed up. The thing I would change would be the check in/out. A 3 o'clock check in or an 11am check out would be great. It felt a bit rushed to be out by 10. We made it work. Thank you again for the stay. I know it was the holiday time and being unreachable due to the holidays is understandable so I'm allowing some grace.
Lashada B.
Séjour de 4 nuits en décembre 2025
Avis vérifié
4/10 Médiocre
Kim T.
12 avr. 2021
Les points forts : Emplacement
Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce
Frustrating from beginning to end
In very beginning I was charged in correctly, still waiting for a refund. Once I arrived at house the front porch was full of trash, front door was opened, dirty floors, dirty towels thrown in closet , and dirty bedding. Wigi and TV did not work. I called several times, had trouble initially getting in contact with someone. Got in on a Mon. It was Wed before someone came out. Also prop. Manager spoke on phone with me Tuesday was suppose to come out the next morning, pro.ised to discount the rate for my troubles, have not heard from him since. Trash was finally picked up on Thur. Wifi was also turned on that day. They did give me free heat for hot tub. VrBo was no help either. I will not be going through them again
Kim T.
Séjour de 7 nuits en avril 2021
Réponse de VrboOwner le 9 août 2021
Thank you for your review Kim. Trash is unfortunately a responsibility of the community. We have sent them your complaint. As far as the issues in the property, we feel that we handled each issue in a timely matter please keep in mind that everything reported after hours will be handled on the next business day unless its an emergency. Thank you for your time and feedback.
Avis vérifié
10/10 Excellent
Melinda B.
29 mars 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Spring Break
Property was in a nice location. We had the pool heated and it was amazing! The dryer sounded like an airplane taking off. Called property manager and said they sent someone that evening but no one was home. We stayed home that evening and no one showed. Second day the first repairman showed and said it was broke and sent someone else. Second repairmen called and said needed parts, didn’t know how long and just left. Called management and they were nice enough to send extra towels. Maybe bring a few extra because there were not enough for the large size group. Said it wouldn’t be fixed during our stay but found a part and it was fixed the next day! The refrigerator handle for the freezer was a little tricky. It wanted to slide off to the right. The house accommodated 23. If you have a large group please consider bringing extra pots, pans, crockpot. There definitely wasn’t enough cookware to cook for a large group. Beds were comfy, house was clean. Pool was wonderful. Close to Publix. Only wished there would have been a vacuum we could have used. Plenty of space. Trash is picked up daily which was a huge plus! I would definitely stay here again. Planning another visit Christmas through new Years! Management was easy to get ahold of and definitely tried their best to accommodate our needs and fixed our problem quickly. Wish we could have stayed longer than a week.
Melinda B.
Séjour de 7 nuits en mars 2025
Réponse de VrboOwner le 2 avr. 2025
Thank you for your detailed feedback! We're glad you enjoyed the location, pool, and the space the house offered for your large group. We appreciate your suggestions, and we're glad the management team could assist and accommodate your needs during your stay. Thank you for choosing us, and we can't wait to welcome you back! - Jr
Avis vérifié
10/10 Excellent
Babra F.
29 juin 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Our family get away
My family and I traveled from Texas we had 19 people the house was just as it look in the picture a lot of room, very clean. I had no problems when I called about little minor issues which were only three times. The pool was very clean. The information box that sits on the wall as you enter the front door on the right toward the kitchen helped us a lot with information such as places to go and information about the house wow! The internet was a little slow, but what do you expect in the woods it wasn't that bad. We will return in 2 years and definitely would use you all again My family and I left with a smile now back to my nurse duties this vacation was needed!
Memories Pricelessimage2.jpeg
Babra F.
Séjour de 4 nuits en juin 2022
Réponse de VrboOwner le 19 janv. 2023
Thank you for allowing us the chance to host a fabulous stay for you and your family to create fun memories; we look forward to hosting for you upon return
Avis vérifié
10/10 Excellent
Dana D.
18 févr. 2022
Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Very clean and classy
I have no complaints about the interior of this property, it's beautiful. The exterior parking is horrible though. For a 9 bedroom home, only two vehicles can park in the driveway, all other drivers had to park on the side of the road. The houses are very close so we had some people that had to park and walk a good little ways.
Dana D.
Séjour de 2 nuits en février 2022
Réponse de VrboOwner le 28 févr. 2022
Thank you so much for the honest and kind feedback! Come back soon, also keep in mind we do offer extended parking at the clubhouse as well.
Avis vérifié
8/10 Bien
Lavonda T.
18 févr. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Wifi
No one could connect to wifi. Contacted the host by email and wall info. Only to be given the same wifi name and password, which wouldn't connect to anyone phone.. Some of the room tv wasn't connected to internet, so couldn't watch TV in their room. Other than the Wifi, everything was perfect.
Lavonda T.
Séjour de 2 nuits en février 2022
Réponse de VrboOwner le 13 mai 2022
We're sorry about the inconveniences faced during your stay. We sent someone from our maintenance team to fix the issue so the wifi is up and working. Please keep us in mind for your next stay so we can provide you a better stay.
-EA
Avis vérifié
4/10 Médiocre
Gleneva C.
14 juil. 2021
Les points faibles : Propreté, arrivée, communication
Terrible property management company
We arrived at check in time property was not ready, had to wait 1 1/2 hours in the heat to get in. A few of our elderly family members got sick from the heat. Within about 15 minutes of getting in the house two chairs broke when someone sit in them. My mother ended up on the floor and hurt her back. So we inspected all chairs and found 5 more that were on the verge of breaking. The pool was green and cloudy when we arrived. The outdoor area had not been cleaned at all. We found cigarette buts, fake fingernails and fake eyelashes in and around pool area. The pool was full of other people’s hair. And we could not connect to WiFi. And this was just the most important issue. When I contacted property management the next morning we were then given the correct WiFi password but this is the only issue that was probably dealt with. I spent most of the time on the phone with the lady telling her not to hang up on me. She spent the whole phone conversation trying to get me off the phone instead of dealing with our issues. She made me so mad on the phone I literally lost my cool and I never loose my cool. She made no apologies for the late check in, I was told the condition of the furniture was the owners responsibility so they were not going to do anything, she did say she would have someone come to clean the outside pool area, they never came! And talking with these people on the phone made me so angry I decided I was not spending any more time on my vacation upset. So we cleaned the pool area, and retrieved a pool man from the house next door to help put some chemicals in the pool so we could actually swim and no get sick. I will never come to this area again. I will never rent a property managed by these people, I am aware that because of covid that companies are struggling with getting employees so the fact that we had these issues was not totally unforeseen. What was unforeseen was to total lack of disregard or concerns for our complaints. DO NOT RENT THIS PROPERTY OR ANY OTHER MANAGED BY THESE PEOPLE!
Gleneva C.
Séjour de 7 nuits en juillet 2021
Réponse de VrboOwner le 9 août 2021
Dear Gleneva, we would like to offer our most sincere apology for the home not being ready in time. In our report it shows that we performed full maintence on the pool and deck area. We are sorry your stay was not as expected. We handled all your issues in a timely matter but we understand that your frustration began with your check in process. Everything else was handled accordingly.
Avis vérifié
8/10 Bien
Evelyn V.
10 mai 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
FAMILY TRIP
WE HAD AN AMAZING TIME.
Evelyn V.
Séjour de 2 nuits en avril 2021
Réponse de VrboOwner le 5 juil. 2021
So happy you enjoyed your stay with us, please keep us in mind for any future trips.
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