2/10 Horrible
Brooke D.
22 juil. 2025
DISGRACEFUL
This property is a shocker. My parents in law stayed here for what was supposed to be a relaxing, rewarding holiday but the property was so bad they moved into another hotel whilst still paying for this one.Where to start?On arrival the front door was broken. The TV didn't work.The pool area is disgraceful, it hadn't been cleaned and my FIL had to clean it himself. The "privacy" shading from neighbours is all ripped and they have rubbish (old bricks, pavers etc.) sitting up against the pool fence. Mind the broken, empty plant pots lying around, not to mention the dangerous cord running over the pool fence and onto the ground that my MIL had to continuously navigate. If you want to lounge by the dirty pool you'd better bring your own outdoor chairs. The kitchen facilities are extremely basic. Door fronts in the "outdoor" kitchen were old, mismatched and dirty. You even get an old vacuum cleaner on the porch for ambience.The owners were aware of these issues and never offered compensation and refuse to refund us the 2 nights my PIL didn't stay there. We have been getting messages about oils in the bed (?) which is a load of nonsense, my PIL didn't use any oils and I believe this is a strategy to avoid having to compensate or reply to a bad review. Wait for it. If I hadn't been overseas at the time my PIL stayed here I would've dealt with it but I made the booking on their behalf so they didn't have the capabilities unfortunately.
Brooke D.
Séjour de 11 nuits en mai 2025