Villazo Ann - Style Européen - Kayaks et 5 Chambres!

The house is situated on a canal and has a great set up to sit by the water. A sitting area on the dock and a separate sitting area with sand and a palm tree. The pool and outdoor area were also great for hanging out. Speakers outside allowed us to enjoy music and a comfortable sitting area where we played cards. There’s an outside dining table as well. Spacious, clean. Great property management that helped my husband send birthday flowers and a treat to my friends and I. Highly recommend for groups and families!

Im gesamten waren wir neun Personen.

Es gab am Anfang einige Sachen zu bemängeln: Wasserdruck zu gering und der Grill war nicht der beste,

jedoch wurde die Reklamation (nach Rückruf von Roelens) zu unserer vollsten Zufriedenheit schnell erledigt.

Das Haus liegt an einem Kanal und wir haben die Ruhe genossen.

Tiere haben wir auch gesehen: 1 verirrten Alligator + Seekühe + Leguane + Schildkröten und viele springende Fische!

Der Pool war für uns ausreichend!

Das Haus ist sehr geräumig und verfügt über 3 Bäder (1 mit Badewanne)!

Die Klimaanlage arbeitet gut, jedoch nicht in den Schlafräumen, dennoch kein Problem, da hier Ventilatoren bei Bedarf zugeschaltet werden können.

Ein Fitnessraum, welcher sich in der Garage befindet ist auch vorhanden, jedoch zum Trainieren deutlich zu warm (nicht klimatisiert).

Zum Einkaufen ist ein großer Walmart in der Nähe, der keine Wünsche (Sortiment) offen lässt.

Gute Verkehrsanbindung‼️

Wir würden das Haus auf jeden Fall wieder anmieten und empfehlen bei Reklamationen wirklich bei Roelens anzurufen, da man beim Telefonat gemerkt hat, dass man einen guten Service bieten möchte.

We had an amazing week.

The house was in a really nice area, we got to enjoy our time together.

House is in great condition and is really spacious.

We loved it.

The property was immaculate, superbly furnished in a fantastic location. The shared facilities, lobby, pool, grounds, games room are immaculately kept.

We loved everything about the property. Booking and communication through HomeAway was easy and straightforward. The property was as advertised and exceeded our expectations.

If you are planning time in Orlando I can would thoroughly recommend this property

Arrived at the villa after a long drive and were asked to stay in from 6.30pm for Koen from the rental agency of Roelens, to meet and greet with us. He failed to arrive.

The pool lights werent working, the bathroom myself and my husband were using absolutely smelt of stale urine, cracked tile in the kitchen which had been hid by a runner carpet that was dangerous as turned up on the ends, which my daughter tripped over and fell.

Outside pool area unkempt, sunbed broken and all the covers for chairs outside were so dirty we were unable to sit on them. Sockets hanging off in the master bedroom.

Everything we mentioned that wasnt to standard or needed repairing was met with ‘ yes we know about that’ . When we mentioned the smell of urine in one of the bathrooms this was greeted with ‘ noone else has mentioned this’.

The whole of the house was unclean and clearly haddnt been cleaned for a period of time. The agency sent a team out to clean the villa on the Tuesday and they even commented on how dirty it was and the smell of urine in the bathroom.

After the weekend we visited Roelens agency who were looking after the villa to raise our concerns. Koen then came to see us Tuesday. His attitude was disgusting and when asked why he didnt arrive saturday to greet us as his reply was ‘ im here now’ .

We use villas all over the states and europe for our annual holidays and this is the worst we have ever stayed in.

I would have left a comment in the guest book, however its clear that comments that the owners or agency have read have been ripped out and destroyed.

Really trying to pull some

Positives regarding the villa but i would be lying as there are none. We go away to live the dream and in luxuary . The pictures look great on the webpage however this isnt reality when you arrive .

I would advise that this isnt your 1st choice of a villa. This is the 1st time i have ever left a review on villas we have stayed in but i wouldnt like to think people were working hard to pay for a stay in this villa.