2/10 Horrible
Keith R.
22 avr. 2025
BEWARE!!!!!
We stayed at the Marriott in April, rented a unit through Singer Island Rentals. I tried to cancel my reservation within 24 hours but owner refused to let me out of the rental agreement. The unit was full of cockroaches, the carpet was filthy dirty, daughter wore white socks and the bottom of her socks were black. Dirty Q-tip found in her bed. Furniture was dirty and outside cushions didn't fit the chairs. We notified Thomas at the check in desk about the cockroaches and was told he would contact the rental company and owner, we heard nothing back from Marriott, Rental company or owner! Pathetic. We were told by the rental agency that the furniture and decor of the unit was kept up to Marriott Standards, Really?? I wish i could upload the videos of the cockroaches, the furnishings etc.. The employees by the beach and beach bar were very attentive and this review shouldn't deter you from going to this Marriott. Just not unit 1709. I would not rent through this rental agency again. This review will also be sent to Marriott's Executive Team but will include photo's and videos. I communicated all of this with the rental agency and NO response. A True Disappointment.
Keith R.
Séjour de 7 nuits en avril 2025