Marriott OceanWatch - Villa de 2 chambres à Myrtle Beach!

Thank you for your review! That resort life sounds like a great trip. We are happy to hear you and your parents had a perfect getaway!

Hi Alexis~ We are so pleased you had such a wonderful vacation. Marriott OceanWatch is a fantastic resort. We look forward to hearing from you again as you plan your next vacation- we would love to help! Thanks!

Thank you for your time in leaving a review, Verna. We are glad to hear that you enjoyed your stay despite the initial confusion and frustration with your reservation. We appreciate your understanding and are pleased to know that our team went above and beyond to assist you and stayed in contact to ensure everything was resolved. We are glad to hear that you enjoyed your vacation despite this and hope to have the pleasure of welcoming you back for an even smoother experience in the future.

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. To clarify, the agent communicated that these are typically 7-night rentals, though occasionally owners may offer shorter stays. After your original request was declined, several alternative options were provided. You reached out directly, and during your call, you mentioned that you preferred to book through VRBO so you could utilize their Affirm payment option. The reservation was completed through VRBO accordingly. Per VRBO policy, contact information cannot be shared between guests and property managers prior to booking, which is why the agent was unable to speak with you by phone until you reached out independently. The agent was never dishonest about the property or the view category. In fact, a detailed map of the resort with view categories was provided prior to booking, and you responded stating that you wanted an ocean view. At no point was it specified that you were requesting a unit facing directly toward the ocean—only that you preferred an ocean view unit, which was secured for you per that request. Additionally, our non-refundable cancellation policy is clearly stated in all of our listings. We always encourage guests to review this carefully prior to confirming a reservation. We’re sorry you felt this stay did not meet your expectations and always encourage guests to do their own due diligence when selecting a resort to ensure it aligns with their personal preferences and needs.

Hi Kay- Many thanks for sharing your experience! We find that the resort is ideal for because of all the activities, roomy villas, amenities and proximity to the best dining, shopping and attractions. We truly appreciate you trusting your vacation to Concierge Realty! We welcome the opportunity to assist you once again. Concierge Realty Winter Garden, FL

I'm distressed to learn that the housekeeping in your villa left so much to be desired. Ordinarily, the service team is responsive and positive. Receiving a call from the manager upon request is the minimum, so I'm shocked that this didn't happen. With regard to the assignment of the villa, placement within that view category is beyond our control but should have at least been mentioned by the front desk staff. I'm happy to hear that the pools, beach and villa itself were enjoyable. We usually enjoy our time here and wished that it would have been the same experience for you. Rest assured that your comments have been shared with management. Thank you for sharing your thoughts and we thank you for trusting your vacation to Concierge Realty.

James- Thank you for taking the time to share your thoughts about your vacation to Marriott's OceanWatch Resort. We are so pleased you enjoyed your stay at there. We agree that it is a fabulous resort! We look forward to working with you again as you plan your next vacation. We appreciate you! Concierge Realty Winter Garden, FL

Hi Justin~ We are so pleased you had such a wonderful stay at Marriott's OceanWatch. It is a fantastic resort. We look forward to serving you in the future as you make additional travel plans. Thanks! Concierge Realty Winter Garden, FL.

Thank you for your 5 star review! We appreciate you trusting our team with your travel planning needs and hope you will consider us again!