First it was VERY HOT and no air-conditioning was available. Second one of the TVs (the one in the kids' room) did not work and when a technician came to check it out he said it was dead and he'd have to get a new one, it didn't happen while we were there. Third there was water under the kitchen sink which turned out to be from a broken garbage disposal so the sink was out of commission for several hours. The company that services the homes in Sunriver/ARRIVED was very helpful and kind but it was a lot to deal with on a two. night vacation, we lost time doing other things because of these issues.
This house was perfect for our family of 6 vacation. The hot tub is amazing, close walking distance to everything. The house is fully stocked with everything you would need from towels to kitchen items. Comfortable beds with lots of extras pillows and linens. Clean, comfortable and lots of space. We absolutely loved our stay and canât wait to come back
I had a good experience staying at this property. The house was in the perfect location, and the beds were comfortable. It was clean and well-kept, though it offered just the bare essentials in terms of kitchen suppliesâdonât expect things like mayo, cooking spray/oil or sugar. A bath mat for the tub/shower would have been a nice touch, and there was a slight odor but we got used to it. That said, I would absolutely stay here again.
Exactly as described! Exceptional communication, clean and welcoming. The wood fire and hot tub were perfect after a snowy day on Mt. Bachelor. Would definitely book again!
Great place to stay. Convenient location, lots of room and comfortable inside, well stocked kitchen. The hot tub was a nice bonus. Host was very responsive to any concerns or questions.
House was nice, cleanliness needed some improvement floors were dirty, walls in kid room were gross garbage under the beds, dog poop all over outside, hot tub was so gross, tv in "kid" room was broken. The rest of the house was fine great location.
The house waa veey clean. There were 2 full bathrooms, and they had put a sink and toilet in the laundry room which was great as we had 6 people. The kitchen was well stocked with great pans, dishes, glassware, etc. It was fairly quiet, but bot far to the village area with walking paths right outside the door. Wonderful stay!
Great location and the house had everything we could have asked for. The SHARC passes and the available bikes that were provided added to both the value and our enjoyment. I hope to use again and highly recommend.
Larry and Sue
We had a great time staying at the house over the New Year's Eve weekend. With bad snow conditions at Mt. Bachelor, and not enough snow for our planned snowmobiling outing, we made the best of it by biking around the Sunriver area on the trails, hiking along the Deschutes River, and going to the SHARC for swimming. Our family had a great experience overall.
We thought the place was really comfy and nice and we really enjoyed our time and wish we had been there for even longer. Thank you and I hope your housekeepers found it to be a pretty easy place to clean, as we tend to leave things in pretty good order. The only thing I would suggest is to have instructions for use of the SMART TV+remotes, as not everyone is used to using one (we both have Roku boxes we still use). Anyway, we will be using Arrived in the future, happy holidays to you and your staff and families!
Sincerely, Susie
Overall the rental was great. There was even enough room in the garage to get our vehicle inside for the cold winter nights. Would definitely consider using this rental again.
Only a couple minor issues:
1. Loose piece of base trim in the Kitchen
2. Aquatic center passes and hot tub key were not left where the check-in instructions said they would be.
3. We tried calling to inquire about the passes but the person on the phone couldnât help us. We found the passes ourselves in the laundry room.
House was clean and having a fireplace was nice! We didn't plan on it being so cold and snowing! But we enjoyed it :)
I gave a 4 star rating because the house is very outdated and needs to be supplied with some newer items like linens, blankets, bed frames. Just needs a good update! All in all we had a good stay đ
We loved our stay at your home.The location was perfect and the home had everything we needed for a comfortable stay. It was so nice to find a dog friendly home that was so perfect for our family. Hope to be able to stay here again.