Calme, isolé, belle maison

Thank you for your feedback. We’re sorry to hear that our property wasn’t the right fit for your expectations. Unfortunately the whole Wisconsin smelled like that during your stay due to wild fires in Canada We understand that you booked your stay a several months before and there was absolutely no way to predict those fires And we are truly sorry for your experience Our home is located in a wooded, natural setting, so it’s common to hear wildlife such as squirrels, chipmunks, bats, and other animals outdoors at night. Many guests enjoy this peaceful forest environment, but it’s important to understand that it’s part of staying in a cabin in the woods. Regarding the temperature, there is no AC listed in our home because it is not working properly the whole time and we did clear that before your arrival. However, we did monitored the home system during your stay through the nest app and confirmed that the air conditioning was operating properly and the house never got over 70F. We also provide fans and an air purifier for our guests comfort. The internet service is a fiber optic cable that provide 800 Mbps, which is way over the expectations for a isolated home like our, and the access information is provided in the check-in instructions. The kitchen outlets are protected by a GFCI safety outlet like everywhere else , which someone must triggered and they just needed to be reset by pressing the “Reset” button. This is a standard safety feature and does not indicate that the outlets are malfunctioning. If this had been brought to our attention during your stay, we would have gladly walked you through how to reset it. We also provide detailed house instructions, including how to dispose of trash. Our property has a designated garbage storage area outside where all trash should be placed until pickup. Unfortunately, the trash was left in the laundry room instead of the designated location. We take safety and maintenance seriously. Had any of the other concerns been brought to our attention during your stay, we would have appreciated the opportunity to address them immediately. We strive to accurately describe our property in the listing so guests know what to expect before booking. We wish you the best in finding accommodations that better match your preferences in the future.