When we arrived we couldn't get into the property as the lockbox code provided was incorrect.
We were stranded outside in the freezing cold with our 5 year old at 10:00pm and they couldnât get hold of the property manager to let us in. We were on the phone for over an hour.
We then had to find a room in a hotel to stay the night, until we were then let in, the next the morning.
It has been one week since this happened, and after multiple emails and numerous phone calls, they still are not responding, refunding me, or giving me any clarity in how they will resolve this issue.
Their blatant disregard to their customers is appalling.
Be warned. Do not book this bach.
Location fantastic! Batch needs an update of furniture. An outside table should be supplied. Shower pressure pretty bad. The view is amazing! Neighbour on the left driving up to the house lovely!! Gave us fresh venison and gives fresh trout caught from his boat!
There were some issues with our stay. This place needs some upkeep and although it seems heirloom to the owners we don't have the same attachment and this view it on a totally different level. The place was tidy when we arrived but sub par rental for $$$ a night we would expect washer and dryer, updated kitchen and bathroom and a better heat source than a propane can heater that comes with a warning. It was a cute place with a nice view but that was the extent of it. Homeowners were lovely to deal with. Sorry for this review but at $$$ a night we feel we overpaid.
Ideal spot with beautiful views of the lake.
Just a short walk to the lakeside walkway, which is great for running a dog and for children. Good for splashing in the water!
Spoilt by no hot water on the first night and hopeless hot water pressure throughout the stay. Desperately needs an upgrade to a mains pressure hot water cylinder.
Clean and tidy, basic but suited our needs. Great location, quiet and close to the lake and walkway. Would definitely consider booking in the future for a longer stay.
Good experience but we really dont like the water system. Hot and cold water not mixing so we have to take extemly hot shower or ice cold shower.
Need to fix it.
Bach was very tidy and despite the cold weather the two heaters heated up the main room nicely- would stay again, great views, good hand location to Taupo but also quiet and has a secluded feel
Location great, can see lake from house and walk there in less...
Location great, can see lake from house and walk there in less than a minute. Awesome classic kiwi-batch style. Clean and tidy with everything we needed. Excellent for family. Improvement could be made to shower rose to make water flow better. If you are taking your dog, note that the property isn't fully fenced so they need to be tied up outside.
This is a very basic traditional bach so feedback is relevant to expectations.
This is a very basic traditional bach so feedback is relevant to expectations. Maybe time for some new mattresses in the bunk room but overall just what we needed. Location is superb with privacy and proximity to the lake. Great to be able to bring our dog and great to not have many 'rules' and restrictions.
The accommodation was in a great location. Its a couple of minutes out of town but has direct access to a walking trail around the lake. It has a beautiful outlook across the bay.
Beautiful view of the lake and not too far into Taupo (10min drive).
Beautiful view of the lake and not too far into Taupo (10min drive). Batch is quite basic, but everything you need. It has a nice authentic feel, with cool memorabilia on the walls.
Property was not as clean as the cleaning instructions requested for us to complete at the end of o
Property was not as clean as the cleaning instructions requested for us to complete at the end of our stay. We were told the property was fenced, it wasn't completely fenced as we had expected for our dog. Great spot