Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our 3rd year staying here and we have already booked for 2025. Perfect location and great house. Everything works like it should. Great backyard near the water.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great family vacation house was clean With all the trees around the pool it was hard to keep it clean. Pool needs a little work. The one step in is broken.Short bike ride to beach or we had family drop us off. The twin bed was too soft son didn't like the foam topper they have on it. The king has lots of spots where it sinks in. I understand they get many renters sleeping in those beds. No problem with check-in. Second time renting here and would definitely rent again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our third time staying in this house. It has remained well maintained and very clean. Great light, plenty of space. We did see a gator on the edge of the yard near the water so be careful! (Though that will be true at any house here) Nice selection of games, books, and puzzles for kids, along with large pool. The only negative was many of the nonstick pans in the kitchen need replaced. We'll be back!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a wonderful long weekend in Palmetto Dunes! Location was perfect- easy access to bike rentals, Shelter Cove and the beach. Will definitely stay again. The house was very clean and nicely furnished with all amenities.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful!!
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Second time staying here. Already booked for next year. We love the house and the location. The AC works great and the house is stocked very well. The TV in the living room is new and has all the smart features expected. Just a few items to note that we also saw in previous reviews:-The low flow toilets are a pain. They don't always refill, or the water leaks out of the tank. Maintenance came by and replaced the seal on one, but it did the same thing most of the week. -Might be time to replace master BR mattress. Not about the staff, but Palmetto Dunes Staff:-This is for Palmetto Dunes staff who "monitor" the Hospitality App. If you tell customers you will monitor the app, please monitor the app. I sent multiple messages that went unanswered. I finally called and emailed the front desk and my issue was handled immediately. Also, the house code in the app was correct, but the house code on the check in card was wrong. Just created some confusion because the front desk staff said to use the card not what was in the app.
We had a great stay at this property. House was updated and very clean. We really enjoyed the large pool and had everything we needed to enjoy our week. Kitchen was well stocked and nice touches like a drying rack in the laundry room. We will definitely look to book again.
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful house and location. However, upon arrival pool was green with algae. I contacted Palmetto Dunes management company 3 times. I was told the pool company was scheduled for Wed. & Fri. They would not just come out. They finally showed up Thurs. EVERYTHING ELSE WAS PERFECT!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Perfect Rental expereince. Thank you.
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our family enjoyed a great vacation at this property. We found the property to be well kept with a few minor cosmetic issues. I received an email today indicating there was a cracked lamp and we were charged 147 for a replacement lamp. There was a crack on the backside of a table lamp. I am certain we did not break this lamp but I was still charged. If our family broke this lamp I would not have a problem replacing it but that is not the case.
Home was lovely - pool was unusable. Management was RUDE!
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The pool was a HUGE disappointment. The liner had a quarter sized hole in it causing a substantial leak and we were unable to use the pool except for a few hours the evening we first arrived. We understand that issues happen, but the Palmetto Dunes resort front desk and property manager, Justin, were rude and not communicative or accommodating to remedy the situation. They gave us the impression that the pool would be fixed within a day or so, but it wasnât patched until Wednesday (day 5). After refilling, which took a day and a half from the garden hose. the pool was green. The pool cleaning company came on Friday to turn on the pump and shock the pool. We were told to wait 8 hours to swim after adding the pool chemical, which was almost 7pm on the last night at the rental. We werenât offered an alternative rental until day 6 of our 7 day trip, which at that point wasnât worth it. We were given a portion of our money back, but keeping tabs on the situation throughout the week was a frustration we did not need on vacation.The pool is pretty in the pictures, but it is poorly constructed and is going to continue to have maintenance issues without some major updates. A liner was placed over wooden steps with a metal edge, which is just asking for an other rip. The wooden steps are below ground and are constantly wet, so they are starting to rot and you notice they bow slightly as you step into the pool. The liner is bubbling up in several places as well.The house itself was great for our family stay. The photos and description of the inside were very accurate. The only issues with the house were a very sticky front door and sliding doors to the deck that also stuck and were hard to open. The house is a nice option, but I would not count on being able to use the pool.
This house provided us exactly what we needed for our family retreat. It is convenient to Hilton Head's many things to do, but it felt like you were in a remote location when you at the house. It is very quiet with many amenities. The pool was refreshing and an oasis. The views in the background were also outstanding. I would recommend this house for anybody looking to get away to Hilton Head!
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed our stay at this property. The description and pictures are very accurate, the kitchen is equipped with everything we needed. It is in a quiet location, has a big pool and is a short bike ride to the beach. Everything was very clean when we arrived. We shall certainly stay here again if available and can really recommend this property.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed our stay here. The location was perfect for us and a short bike ride to the beach. The pool was clean and the back deck is very relaxing with a great view. We have already booked our stay for next year. Only issue we had was the living room TV had a large green line in the middle of the screen on all inputs and probably needs to be replaced. This was not a big deal for us and easily fixed.