2/10 Horrible
Lynn W.
7 août 2021
Horrible booking experience
Host/property manager somehow booked us at a resort in TN, instead of the resort in VA show a on this listing and confirmed through VRBO. After acknowledging the mistake, he completely stopped responding to my messages. Long, painful process with VRBO as a “stranded traveler” resulted in me, my husband, and an adult friend being booked into a single hotel room with 2 queen beds for one night. VRBO got us a refund for the resort booking, but we are out the second room for night 1, and it appears they will only cover a portion the cost of the 2 rooms we had to book (at the last minute on a summer weekend in Williamsburg) for the second night.
Incredibly stressful, expensive, uncomfortable weekend.
I can only hope that VRBO will never allow this particular host//property manager to list with them again.
Note: I had to rate cleanliness and location in order to submit the review but I did not stay at the listed property so I gave a 3(neutral) rating.
Lynn W.
Séjour de 2 nuits en août 2021