2/10 Horrible
Joan T.
15 déc. 2024
Les points forts : Emplacement
Les points faibles : PropretĂ©, arrivĂ©e, communication et exactitude de lâannonce
Holiday house from hell
After seeing the stays ads and being told by others how good the site was with clean lovely homes . I decided to book with you to see how it goes . ( normally we use abn ) On arriving the smell from inside the house was musty smelly and not nice . The bedrooms were a good size but the pillows were very old and mouldy , bed mattress protectors were old and worn with pilling , one of the bedrooms has mould on the ceiling a heath hazard We had the fans on all the time we were there to keep the smell at bay . The living room furniture is old and the main two recliners are dirty and have dirt stains on them . The main room floor carpet has big stains on and the rest of the floor was filthy .Broken chairs were in wardrobes . Dirty and unused pillows and household items were in wardrobes , no supplies in kitchen for washing up , just a dirty sponge . Oven was dirty . No welcoming tea ,coffee, sugar or small milk . Dirty mismatched utensils , ( we had to wash everything. The front veranda looked nice in the photos , but there were old chairs stacked up and dirty broken furniture outside , the outside walls are dirty and dusty . The lounge furniture is broken dirty and rusty , had to put towels on as they are worn and mouldy . Out the back the table, sink. Are very dirty , The bbq is rusty and dirty The only reason we stayed is that my husband is disabled and it was hard getting him there , I have photos of all above , We would like a refund or compensation.
Joan T.
Séjour de 7 nuits en décembre 2024
