Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our stay at Picturesque on Passage was wonderful. Views were once-in-a-lifetime. An little far away, so difficult without a rental car, but we managed. Note, there is no wifi. Which was tricky for those of us traveling internationally. Our main concern was the actual Hometime Whitsunday's management. Firstly, their system experienced a data breach and for about a month, I started receiving numerous phishing from their email, telling me to re-enter my booking details and credit card details. Which thankfully I didn't do. I let me know what I was experiencing before they acknowledged it. So felt that was pretty bad.And then, since check out nearly three weeks later, I am getting messages welcoming me to the home, and messages saying "tomorrow is checkout" etc. So the system they are using to totally messed up.Check in was a little messy too, being told to head to the property, and we will send you the message for the lock box on the way, but then never actually receiving it. There was a suggestion we would be able to check in early, but were not actually able to.