Gérant immobilier / professionnel
Amelia Island Getaways
Salle(s) de bain
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%.
Great location for families!
We had a great stay! The location is perfect - a short walk to the beach and across the street from Main Beach, which has a playground, basketball courts, large open field, restaurants and restrooms. Close to the historic district which was great for shopping and dining. The kids loved the pool at the condo too. The condo was clean, updated and well decorated. We had everything we needed and would definitely rent again!
Thank you so much for taking the time to leave us a review! We are so gad that you enjoyed your stay with us and found the condo and complex to meet all of your expectations! We're so happy to hear that you enjoyed the location and were able to take advantage everything that Main Beach has to offer! We certainly hope that you will visit again soon!
So much to do around the condo and the place was beautiful, clean, kid friendly. Overall a great place to stay! Highly recommend!
Thank you so much for taking the time to leave us a review! We appreciate it so much are happy your family had a wonderful stay. This is one of our favorites communities on the island because they are kid friendly, and the grounds are so well kept. We are glad you thought so as well. We would love to have your family back again soon!
No collander or strainer not even a tennis racket to drain spaghetti
On site guy was abrasive and deceitful. Agent more interested in talking than listening, thus less than helpful. Amelia Concours is always fun but in 13 years attending, this rental experience was the worst.
We hate to hear you feel you had a bad experience renting, but this could have been prevented in many ways. The on site security team at Ocean Park has to enforce the rules of the condo association. That is what they pay him to do and unfortunately, parking a trailer anywhere in the complex is not allowed. We have the rules for Ocean Park posted in the units and the association has emailed us a list of the warnings given prior to towing your trailer. A 16 foot trailer is not allowed on the property nor does not fit in a parking spot. The association notified you of this on Thursday of the prior week. Later in the week security marked the truck for towing and visited you to let you know they had called the towing company so you would have a chance to move it prior to their arrival. 55 minutes later the truck had not been moved and was therefore towed off of the property. We, Amelia Island Getaways, were first notified of this the day you checked out when you called upset with us that the trailer had been towed and asking that we pay your bill for towing. We then got in contact with the association to see exactly what was going on and after learning of the repeated warnings, we did not feel it was our responsibility or the owner's to pay for your towing. Had we been notified earlier in the week, we would have been happy to help you find other arrangements for your trailer. Regardless of the situation with the association and whether you feel it was fair or not, we had no part in this situation and it should not reflect poorly on the management company as other than this there were no issues that you made us aware of. Should you find something missing in the unit, such as a colander, we are always happy to purchase a new one and bring it to you, but in order to do so we have to be notified. We are a small family run business and simply can not afford to take on expenses for issues that could be prevented by simply following the rules. These rules are outside of our control as is any consequences of enforcement as that falls on the condo association.
Very spacious and comfortable had everything we needed!
Thank you so much for taking the time to leave us a review! We greatly appreciate your feedback and are so glad you enjoyed your time in this property! We hope you will return and rent with us again soon!
We enjoyed our weekend stay at Ocean Park
Ocean Park is located on the north end of the island in walking distance of the ocean and a new restaurant, Salt Life. The condo was a beautiful spacious three bedroom-two bath unit. It has a large laundry room with full size washer & dryer. Beautiful new furniture throughout. Deck has two areas for lounging and having a relaxing meal. Everything was great. The only less than perfect was the right side of the mattress in the master bedroom. Still gave it 5 stars
Thank you so much for taking the time to leave us some feedback! We greatly appreciate it and are so glad you enjoyed your stay here! The deck is my favorite space in this property. It is much bigger than most and you are right, it is great for having a nice meal or just relaxing! You were wonderful guests and we would love to have you back again in the future!
lovely condo, like new, spacious, minor issues with rental agency
The condo was beautiful! Very new, clean, well kept. Appliances all new, furniture, like new. Spacious condo with 3 bedrooms all in separate wings of the condo. The balcony was huge and amazing. Short, 2 block walk to beach, but you could see the beach from balcony. We came to Amelia Island after Hurricane Florence made us adjust our plans further south. Amelia Island is quaint, very cute town. If you're looking for nightlife, this is not the place, but it was great for a relaxed easy vacation. We loved it. We had a few small issues with the rental agency, Amelia Island Getaways, We weren't given the keys, they forgot to give us the pool passes, and I wasn't too fond of driving 20 minutes south to pick up the rental packet when most places let you handle all of that online before check in, but the people were very nice and apologetic for the inconvenience. Overall, we loved the condo!!
We appreciate you taking the time to leave us a review! It is wonderful to hear feedback from our guests as it helps us improve the overall customer experience with our company. We are thrilled you enjoyed your stay in this wonderful property and are glad you loved it as much as we do! We want to apologize again for the inconvenience for us forgetting to put the key and pool card in your packet. We had 16 last minute bookings due to the hurricane and we were trying to get all of the properties cleaned and ready in order to accommodate everyone, so it was much more hectic than normal. We are very sorry for the inconvenience to you and glad we were able to fix the issue quickly for you. We are also working with our owners to try and get everyone to use a keyless entry system to avoid the hassle for guests of having to come to the office first. I know that will help in getting to the property quicker and enjoying your vacation sooner! Thank you again for taking the time to leave us some comments. We appreciate and hope to have you return and rent with us in the future!